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Sheraton Albuquerque Airport Hotel

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Sheraton Albuquerque Airport Hotel
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Albuquerque Airport Hotel
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Showing 501: English reviews
Midway Island, Hawaii
Reviewed 26 October 2015

I booked this hotel to avoid troubling family and friends for an early flight. I used the CLub Lounge level benefit and it was worth the drinks and snacks. I was also able to print up all my flight and hotel information in the CLub Lounge while having a snack and drink. THANK YOU for that!!! 10***** ***** The room...

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Helpful?
Thank LUVFUD
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

LUVFUD, We would like to thank you for your outstanding review regarding your most recent stay with our property! I am ecstatic to hear that you enjoyed your city view Sheraton Club Lounge room, our offerings in our Sheraton Club Lounge, the food that you ordered from our Rojo Grill as well as the in room amenities we offer! I...

Reviewed 26 October 2015

We have stayed at this property any number of times over the years and, when Sheraton took it over it was upgraded substantially. That was then... Our recent visit was lousy. The room we were given had 2 lamps and 2 large ottomans. We asked for another chair and one was brought in, obviously from a conference room. We asked...

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Helpful?
Thank Jill Roger G
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Jill Roger G, I would like to apologize about the furniture set up in your room not being accommodating for your needs. We do have our fire law in place to keep our guests and associates safe from any incident that can occur and I apologize that this affected your stay. We do appreciate you choosing our location and thank...

Upland, Ca
Reviewed 25 October 2015

We had a terrible flight that made us a couple of hours late. Checking in we found out that they were out of king bed rooms so we were upgraded to the ‘club’ level. That was the best thing that happened at the hotel. The room was on the 14th floor and the club room was directly above us on...

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Helpful?
Thank BobBarb
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

BobBarb, Thank you for your review regarding your most recent stay with us! I most certainly apologize about you not receiving housekeeping service even after requesting it multiple times. Please rests assure that your feedback will be shared with our Director of Housekeeping to ensure that this does not happen in the future. I am glad to hear; however, that...

Essex, Connecticut
Reviewed 17 October 2015

Last night of our vacation, with early flight, so we stayed here. You can't beat it for convenience, literally a minute in their own shuttle. The staff were all great, very friendly. The bed and linens were so comfortable. So, the bathroom experience was a let down. The towels, all of them, were old and hard and just not good....

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Helpful?
Thank alisa62
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Alisa62, Thank you for your recent review regarding your stay with our property! We are glad to know that our location due to your early flight on your last day of vacation was convenient for you! Please know that your feedback will be shared to help us improve our bathroom amenities. We hope to see you during your next vacation!...

Elon, North Carolina
Reviewed 14 October 2015 via mobile

This is what it is--an airport hotel that serves a captive audience. The rooms are spacious, and the beds are comfortable. Oddly, soundproofing from the outside is excellent. You seldom hear planes. But, the interior walls are paper thin, and if your neighbor is a night owl, you will listen to their tv all night. The hotel has only two...

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Helpful?
Thank Jsteveb
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Jsteveb, Thank you for your review from your most recent stay, we always appreciate any feedback we can retain for polishing. We apologize about the walls being thin in your room as well as the disturbance from the neighbor; we always have security if any noise issues need to be addressed. We hope that you will still give us another...

Des Moines, Iowa
Reviewed 3 October 2015

Good hotel, good features, very nice rooms, acceptable restaurant. The only problem was that there were not enough available plugs in the room. Had to unplug other lights or clocks or use plugs in the bathroom. There was some confusion by the staff as to whether you had to pay for car parking or not.

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1Thank dsdsmia
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Dsdsmmia, Thank you for staying with us during your last trip in this area, we are glad to hear that the hotel was good, with good features and an acceptable restaurant. We apologize about the outlets provided in your room and will share this with our Chief of Engineering. We have started a parking charge back in August of 2014...

Abilene, Texas
Reviewed 2 October 2015 via mobile

Great location. Wonky wifi. Awkward desk layout and electrical hookups for electronics in the room. Shower head had moderate pressure and several spray settings. Good parking. Wonderful access to most of the things we wanted to see and needed to go. Extremely close to the airport, but very well insulated from any noise.

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Helpful?
Thank Donald S
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Donald S, We thank you for your feedback in regards to your most recent stay with us! Our location is in a wonderful location and we are happy to hear that it is accommodating to our guests such as you. Our guests are always surprised to not hear much airport noise with our location; we hope we see you next...

Durango, Colorado
Reviewed 29 September 2015 via mobile

We ended up here on multiple occasions via Priceline and have been very happy! The service is friendly and accommodating. There haven't been any issues with our Priceline reservations which is a plus. The rooms are clean and even when we had one that smelled "off" to us, they happily moved us to another room. Highly recommended!

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Thank DasKins
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

DasKins, Thank you for continuing to stay with us using Priceline, we value your business!! Our staff strives to provide friendly and accommodating services as you experienced. We look forward to your next stay with us! Thank You, Samantha Gwaltney

Durango, Colorado
Reviewed 26 September 2015 via mobile

We checked in on the 24th of September and left the 26th. Came for a concert. I have stayed at many Sheratons including this one 7 times. They are always good. This is not true here. It took 20 minutes to check in. We walk up first in line. And the one lady was on the phone. Then I guy...

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Helpful?
1Thank Brian I
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Brian I, We would like to apologize about the wait you experienced during your arrival at our property. We want our guests to feel valued and acknowledged and am sorry to hear that didn’t happen for your stay. We hope that you will still give us another opportunity in the future to prove that your last stay was not the...

Charlottesville, Virginia
Reviewed 21 September 2015

My stay at the Sheraton - Albuquerque Airport was excellent. Here are some details of my recent stay. Upon our arrival, we parked outside and walked into the very spacious lobby. Check-In was very quick, and we were in our room very quickly. The room was very clean and had relatively new fixtures and a spacious bathroom. The view of...

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Helpful?
Thank ErpyPorpoise
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

ErpyPorpoise, Thank you for your wonderful review from your last stay with us! We are glad to hear that our location is convenient for you and provides the breath taking views you experienced. We do hope that you come back again as you stated and have an even better experience with a mountain view!! Thank You, Samantha Gwaltney Front Office...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more   less 

Additional Information about Sheraton Albuquerque Airport Hotel

Address: 2910 Yale Blvd SE, Albuquerque, NM 87106-4242
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 6,351 - ₹ 11,261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Airport Hotel 3.5*
Number of rooms: 276
Reservation Options:
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Hotel Style:
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Albuquerque Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Albuquerque Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator. Also, ask for the north side. You see all of Albuquerque, rather than the airport.”
 of 5 bubbles nekko8, 12 Mar 2017 | Read review
“High floors for best view”
 of 5 bubbles tyb949, 28 Feb 2017 | Read review
“ask for a mountain view”
 of 5 bubbles RogerE517, 18 Feb 2017 | Read review
“Higher floors for better view. Might ask for view of mountains rather than parking lot”
 of 5 bubbles 746denah, 11 Feb 2017 | Read review
“Choosing a room on the 10th and above you would get a better view of the city”
 of 5 bubbles 656albertt, 21 Dec 2016 | Read review
5 of 5