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Sheraton Albuquerque Airport Hotel

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Traveller (113)
Room & Suite (49)
Dining (6)
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Overview
  • Excellent42%
  • Very good38%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“the club lounge”(28 reviews)
“on demand”(7 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Sheraton Albuquerque Airport Hotel
Special Offer:Breakfast for 2 Included
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Offers from Sheraton Albuquerque Airport Hotel
Special Offer:Breakfast for 2 Included
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (612)
There are newer reviews for Sheraton Albuquerque Airport Hotel
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Traveller rating
243
231
76
31
22
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243
231
76
31
22
Show reviews that mention
All reviewsthe club loungealbuquerque airporton demandrental caran early flightnext morningthe shuttle driverstarbucks coffeelobby barbusiness travelafter midnightcheck in was quickup to datefront desk staffwould stay here againvery nice hotelnew mexico
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131 - 135 of 603 reviews
Reviewed 6 November 2016 via mobile

We had a very early flight so selected this hotel. Great that after check-in I returned our rental car, and the hotel picked me up pronto. Will remember this. Room was fine, clean, and bed was very comfortable. Probably time for room to be redecorated,...More

Thank rac-columbus
Management response:Responded 13 December 2016

Thank you for taking time to write a review for the hotel. The staff and I look forward to having you again as our guest.

Reviewed 2 November 2016 via mobile

Quite literally, the Sheraton is right at the entrance to the Albuquerque Sunport. The rooms are spacious and well designed and surprisingly quiet considering the location. There were two disappointments during our stay: the shower was more a dribble than a shower and we were...More

Thank BBCoyote2013
Management response:Responded 13 December 2016

Thank you for your review and comments. Your comment about the low pressure on the shower head as raised a coaching moment for our Preventative Maintenance team. We want to make sure that our guest comments are put into action to make a positive change...More

Reviewed 31 October 2016

Comforter was soiled. Instead of cleaning it they turned it over. No usb ports in the room. Tv remote is not user friendly. Electrical outlet on lamp, by bed, does not work when light is turned off. Difficult to use a CPAP. Put a cost...More

Review collected in partnership with Amoma.com
Thank L9445WHjimk
Management response:Responded 13 December 2016

The cleanliness of your room and specifically any item of the bed/bedding is a top priority for the team. This issue is VERY important to Housekeeping along with management and me. The hotel uses your comments to continuously mentor, train and improve.

Reviewed 31 October 2016

I usually try and stay at a Hilton but after a terrible experience decided to try the Sheraton and am so glad I did. It is very close to the airport yet I could barely hear the planes. I was on the 15th floor. The...More

Thank LuvTurks-Caicos
Management response:Responded 13 December 2016

Thank you for your review. We all hope that you stay with us next time you are in town.

Reviewed 31 October 2016

Stayed here as part of a conference for three nights. Room was large and quiet, somewhat outdated but had the basic amenities. Conference facilities were nice and functional. Had some issues with temporary electrical outages at different outlets in the room at different times during...More

Thank Southwest_Gaucho
Management response:Responded 13 December 2016

Thank you for giving feedback on your stay. We are following up on the outlet outage that you noted along with the cleanliness items mentioned.

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Most Booked Properties in Albuquerque, NM
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 86 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 86 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms
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Traveller (113)
Room & Suite (49)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
dlartblog
4 March 2017|
Answer
Response from Mark M | Property representative |
Yes, you can catch the #250 at 9:05am to connect with the 9:35am Rail Runner. You pick up the #250 on the west end of the airport. Our shuttle can take you to the pick up area or it is about a 5 minute walk.
0
Votes
Liz S
4 July 2016|
AnswerShow all 2 answers
Response from msimone | Reviewed this property |
I'm 99% certain they are.
0
Votes
bob7703
17 October 2015|
AnswerShow all 4 answers
Response from Donald S | Reviewed this property |
Free from the Albuquerque International airport, yes. In fact, it is within walking distance. The Phoenix International airport is 418 miles away from Albuquerque, not an advised walking distance 😉
1
Vote
Room Tips
"A room on the north side may allow you to see hot air balloons take off in the morning, especially when you..."
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"14th and 15th floor are club level with access to private Club lounge"
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"Get a club lounge room"
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"...simply chat with any Starwood Hotels reservationist...they will "grant you your every wish"..."
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