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BEST WESTERN PLUS Rio Grande Inn

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1,437 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Chesaning, Michigan
Reviewed yesterday NEW

Comfy bed - clean room. Made to order breakfst included. All employees were very nice. Only downside - Indoor pool & jacuzzi in winter tent - I felt that it needed security as it was in a secluded area with no windows.

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Helpful?
Thank J M
Chino Hills, United States
Reviewed yesterday NEW

Everyone was so nice. Great location and great price! The vouchers for $6 per person per night were awesome. My boyfriend and I used them on drinks each night. Would definitely stay at this hotel again!

Review collected in partnership with Best Western
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Helpful?
Thank C3088GIsarac
Reviewed 2 days ago NEWvia mobile

This hotel reservation was given to me as a Christmas gift so I could attend Comic Con. The room was already book and paid for by someone else, so I can not speak to how the reservation process was. I did hear from the person who made that it was super easy and Kourtney was very helpful. When we got...

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Helpful?
Thank Joshua N
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Hi. I am so glad that your stay was good with us, and that Kourtney provided such thoughtful service. I am very sorry about the mishap with the mud. We added more dirt to that area and covered it with gravel. It is highly usual for Albuquerque to see as much rain as we have had over the past few...

Jefferson City, Missouri
Reviewed 3 days ago NEW

We were just off the highway and within walking distance of Old Town. Rooms were clean and very comfortable. Our waitress Christine made sure we were well taken care of at breakfast. Overall a nice stay on our way west.

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Helpful?
Thank Nomadsfortheages
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I am happy to learn that you enjoyed your night with us, and that Christine in the restaurant made sure you got off to a great start in the morning. We hope you will be back to stay with us again.

Reviewed 5 days ago NEWvia mobile

Stayed one night in pet friendly two queen bed room. Everything was super clean and up to date. Staff nice and cheerful. Breakfast was a very good deal. Location is close to Old Town and expressway. But in the room- no road noise. Very good value.

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Helpful?
Thank Vjcap
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the nice review. I am glad that you had a good experience with us. Our hope is that we will welcome you back when you are next in the area. Happy travels.

Westchester County, NY
Reviewed 6 days ago NEW

We chose to stay here since it was close to the route of our road trip. What a great choice! Nice clean rooms,well appointed common areas, the best staff ever - especially Eva at the front desk who went out of her way to be helpful with everything! Breakfast which is included is from an actual menu and you sit...

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Helpful?
Thank hiwaychild
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We are happy that you enjoyed your experience with us. Thanks for recognizing Eva for being helpful. I will pass your kind remarks along to her with my thanks. We hope that you will stop to stay with us again when in the area.

Reviewed 6 days ago NEWvia mobile

We stayed four days..the place was beautiful! Breakfast was included every day. ..on 1/12 we had the kindest server..her name was CRYSTAL and she was AWESOME! !! On the previous mornings we were served by a very unpleasant girl by the name of CHRISTINA..she seemed unhappy with her job..was rude and COMPLETELY unpleasant. .We were pleasantly surprised on our third...

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Helpful?
Thank munchkin973
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I am so happy that we could be of help to you and that Crystal made a good impression. I will let her know of your kind words. I apologize that one of our team members did not provide you with good service. Please know that we value your feedback and do use it to improve. We hope to serve...

Reviewed 1 week ago

Christine L was our server for our complimentary breakfast and she took wonderful care of us and food was very good. Enjoyed our whole stay very much! Thank you! This was our 2nd time we have stayed here on our way through to Arizona.

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Helpful?
Thank Cindy S
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thanks so much for returning to stay with us on your way to AZ. We look forward to your return trip. I will pass your compliment along to Christine and provide my thanks.

central pennsylvania
Reviewed 1 week ago via mobile

Looked on Trip Advisor for pet friendly lodging in Albuquerque ahead of a snow storm. Room was OK but probably not extra cleaned after previous pets - my pups went wild sniffing the floor- and we pay $20 for that extra cleaning. Pros: It was clean enough, however, that we felt comfortable. Desk staff was very helpful and hospitable. Exceptionally...

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Helpful?
Thank pennstatetraveler
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thanks for the feedback, we do appreciate your comments and are always working to provide the best value to our guests. I am happy that you enjoyed the breakfast and took advantage of our guest laundry services. The television does have the weather channel and there is a complete listing of our channels in the guest directory. We have 135...

California Central Coast
Reviewed 2 weeks ago

We were on a Christmas road trip and chose this Best Western Plus because we like the chain and because it was close to Old Town. The hotel is on the west side of town and just off I-40. While close to the interstate, it was very quiet. Our room was on the third floor, large and attractive with southwestern...

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1Thank PalmSpringsVisitors
Rebecca P, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We are glad that you enjoyed your stay and the holiday in historic Old Town. It is a very special place. We do lock the back parking lot gates at dusk in order to make the parking lot more secure. I will remind our reception team to advise our guests of this. Thanks for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104-2031
Region: United States > New Mexico > Albuquerque > West Old Town
Price Range: ₹ 7,026 - ₹ 9,141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Rio Grande Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western
Hotel Style:
#17 Business Hotel in Albuquerque
#17 Romantic Hotel in Albuquerque
#19 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Rio Grande Inn staff and other travellers.
8 questions
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Coconut Creek, Florida
glasgow
over a year ago
6 months ago
Newport Beach, California
9 months ago

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Questions? Get answers from BEST WESTERN PLUS Rio Grande Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are quiet, but ask for a ground floor away from the highway.”
 of 5 bubbles hiwaychild, 12 Jan 2017 | Read review
“Great access to I40”
 of 5 bubbles trishmorgan413, 31 Dec 2016 | Read review
“Was on the top floor, with good views and quiet.”
 of 5 bubbles USTWO4251, 27 Dec 2016 | Read review
“If you have any questions about the accessibility features, give the hotel a call.”
 of 5 bubbles peboothe, 17 Dec 2016 | Read review
“Hotel is just off I-40 so we got a room on the end of the building away from the freeway”
 of 5 bubbles butch300, 20 Nov 2016 | Read review
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