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Sandia Resort & Casino

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Sandia Resort & Casino
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449 Reviews from our TripAdvisor Community

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There are newer reviews for Sandia Resort & Casino
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Showing 444: English reviews
Rio Rancho, New Mexico
Reviewed 25 October 2016

My husband and I booked Sandia Resort & Casino for our wedding in September 2016. The booking process for weddings is generally clear, with the prices for food and drink specified, and with some nice inclusions (limo ride to and from hotel which can be used to pick up guests from the airport, some funds contributed toward the cake, champagne...

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Helpful?
Thank desgurul
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

desgurul, I wanted to apologize for a less than perfect experience here at the Resort. I hope you've reached out to our Director of Sales for the specifics on your event. I know that on your next visit we can show you a fantastic time. Please feel free to reach out to us if you need anything else. Again my...

Reviewed 18 October 2016 via mobile

This is the most beautiful resort. We thoroughly enjoyed our stay here. Our room overlooked the swimming pool. Fire pits, and best of all, the San Dios Mountains. The bed and pillows were super comfortable and liked the turn down service. Over all, just a great place!

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Helpful?
Thank Diane B
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

Thank you Diane for the great feedback, we hope you come back to visit us soon!

Houston, Texas
Reviewed 17 October 2016

We stay at Sandia Resort & Casino for the weekend. The building is one of the largest resort in Albuquerque. The lobby is nice and clean. Sandia have buffett, sit down restaurant and small sandwich store. Nice swimming pool area. The fitness has few treadmills machine but no free weights. The rooms are large, clean with big bathrooms.Plenty of slots...

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Helpful?
Thank Joe T
sandia_resort, Public Relations Manager at Sandia Resort & Casino, responded to this review

Joe, we just wanted to thank you for your feedback. We hope that you come back again soon!

Reviewed 15 October 2016

Things have changed at Sandia due to new mgmt. Now we are told we can only park our pickup w/slid in Lance camper for 2 hours which means we can't even play bingo or see a concert. We would have to park in their RV lot and pay $30 regardless of whether we spend the night or not. This does...

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Helpful?
2Thank Diana K
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

Sorry Diana, it looks like there was some misinformation on your last visit about our RV Parking area. I just wanted to apologize for that. We are beginning to charge a parking fee for RVs at the Resort; we understand that some people are only coming to play or eat but others are coming to stay the night and we...

Bangor, Maine
Reviewed 14 October 2016 via mobile

Visited the casino and won some cash. Unhappy with the smoke-filled environment-exhaust fans are not strong enough and there is only one small non-smoking room. Alcohol cannot leave the bar area so be prepared to drink anything there and not at the games. Snack bar prices are very reasonable and free non-alcoholic drinks is a plus.

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Helpful?
1Thank Leslie B
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

Leslie, we just wanted to thank you for the feedback on the Casino. We hope you come back to visit us soon.

Oxford, Kansas
Reviewed 11 October 2016 via mobile

Clean. Friendly staff. No starter cash for newcomers, but instead they gave us chocolate bars, playing cards, and car sunscreens. Typical casino atmosphere, but very open and high ceilings. The buffet was $24.99 for seafood. We opted to dine elsewhere, but stopped at Starbucks inside the casino. Friendly staff at Starbucks, too.

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Helpful?
Thank Debra P
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

Thanks Debra for the good feedback, we hope to see you again soon!

A TripAdvisor Member
Level Contributor
11 reviews
4 helpful votes
Reviewed 10 October 2016 via mobile

Not highly recommended. Too much smoke, no alcoholic drinks on the floor, no clear exit sign so be ready to tour the parking a few times. Good selection of machines to select from, gaming tables available. There is a very small non smoking area available. Great Starbucks with friendly staff. No players club incentives! Won some, lose some! Kids were...

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Helpful?
1Thank A TripAdvisor Member
sandia_resort, Public Relations Manager at Sandia Resort & Casino, responded to this review

We appreciate your feedback. New Mexico is a place where, unfortunately for most, there is no alcohol allowed on the gaming floor. We are always looking for feedback from our guests and take every comment, good or bad, as an opportunity to make the guest experience the best. Thanks!

San Juan Capistrano, California
Reviewed 10 October 2016

In June, I reserved 8 rooms for Saturday night on the last weekend of Balloon Fiesta. We made these reservations relatively late as planning for Albuquerque goes. Coming from California, our expectations were to see the Saturday night Glow Down and fireworks, and we intended to go up in a balloon Sunday morning to renew our wedding vows. We had...

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Helpful?
Thank SanJuanCapoMom
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

SanJuanCapoMom, I just wanted to thank you for the gracious and wonderful feedback. Nothing makes us happier than to hear stories like yours and we have passed on your praise to the entire team. I know it is tough to leave sunny Orange County, but we hope you come back to visit us again next year!

Placitas, New Mexico
Reviewed 6 October 2016 via mobile

Great location, hotel and food as well. Great spot to launch out and see the balloons and depending on the weather they may float by. Of course there's an outstanding casino and live entertainment too.

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Helpful?
Thank 44dave56
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

44dave56, thank you for your wonderful feedback. Balloon Fiesta is our favorite time of year and we are glad you were able to enjoy it with us.

Santa Fe, New Mexico
Reviewed 4 October 2016

I was bitten by bed bugs at the Sandia Hotel Resort and Casino I'm traumatized by my stay, experience and treatment at the Sandia Hotel. I demanded a refund and they did not refund me my money. I've very disappointed in this hotel and resort.

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Helpful?
2Thank nativeflower505
sandia_resort, Front Office Manager at Sandia Resort & Casino, responded to this review

nativeflower505, we're sorry to hear about your recent stay with us. After exhaustive investigating we could not find any of the aforementioned insects in your room, and haven't had any other complaints from guests who have since stayed in that room. We do not want to discredit your claims so please, if you haven't spoken with our Security officers, I's...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Thur Shan Buffet
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the majestic Sandia Mountains, Sandia Resort & Casino welcomes guests to a unique Southwestern setting with outstanding service and modern comforts. Your experience begins in our enchanting guest rooms and suites, each showcasing breathtaking mountain or skyline views along with lavish bathrooms, flat-screen televisions and complimentary high-speed wired and wireless Internet access. You'll also discover the thoughtful services and amenities that have made us a stand-out destination among Albuquerque hotels, including our sparkling outdoor pool and cabanas, live entertainment, and tranquil spa. From fine dining to snacks on the go, our restaurants and lounges always deliver a memorable meal, even to your guest room, with our convenient room service offerings. ... more   less 

Additional Information about Sandia Resort & Casino

Address: 30 Rainbow Rd NE, Albuquerque, NM 87113-2156
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 14,426 - ₹ 18,854 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandia Resort & Casino 4*
Number of rooms: 228
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com and Travelocity so you can book your Sandia Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandia Casino And Resort
Sandia Hotel Albuquerque
Hotel Style:
#2 Casino Hotel in Albuquerque
#6 Spa Hotel in Albuquerque
#20 Romantic Hotel in Albuquerque
#33 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sandia Resort & Casino staff and other travellers.
11 questions
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Akron, Ohio
Mandeville, Louisiana
5 months ago
Scottsdale, Arizona

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Questions? Get answers from Sandia Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the view of the pool and mountains. 6 and 7th floor is the best.”
 of 5 bubbles tobyg179, 14 Feb 2017 | Read review
“Higher floors have an excellent view of the mountains so ask for a mountain view”
 of 5 bubbles michaelrE5109JV, 8 Feb 2017 | Read review
“Ask for a view; they'll do their best. If traveling with a group, ask for adjacent or adjoining rooms.”
 of 5 bubbles Starr1027, 23 Jan 2017 | Read review
“All rooms have great views”
 of 5 bubbles tacordova, 23 Jan 2017 | Read review
“Some say the view of the mountains is nice. We were on the 8th floor facing town and thought that was really cool. Watched the sunset.”
 of 5 bubbles joeboe57, 19 Jan 2017 | Read review
5 of 5