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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Expedia.comUS$ 86*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 195*
US$ 86*
US$ 87*
US$ 195*
US$ 86*
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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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241 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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Showing 237: English reviews
Joplin, Missouri
Reviewed 11 May 2015

This hotel really shows it's age (stained upholstery, rust stains in pool area, yucky crevices in the room, dings in the furniture). Hotel is going through a renovation, but our renovated suite was still quite dingy and old feeling. The hall had a musty odor. The good points were that the suite was very spacious and large. Also, customer service...

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Helpful?
Thank Landlubber07
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Landlubber07, Thank you for writing a review about your recent stay with us. It is nice to hear your positive feedback about the excellent customer service and spacious suites. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. To provide better...

Albuquerque, New Mexico
Reviewed 21 April 2015

the staff at holiday inn shine brightest they give the place a homey feel that makes you forget your in a chain hotel a mile from the airport, they go out of their way to ensure your stay is stress free. the rooms are roomy and clean, the beds are comfortable and the pillows are the icing on the cake,...

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Helpful?
Thank zandrew26
Beaverton, Oregon
Reviewed 16 April 2015 via mobile

I have been a platinum member for many years. This Holiday inn was not to the standard I expect. At Check-in: not acknowledged as an Elite member as the standard. Parking: construction being done so parking was an inconvenience due to storage sheds taking up too many spaces. Room: this is where I had an issue--who shoves a bed up...

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Helpful?
Thank Ladem1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Ladem1, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our valued guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is disappointing to know that the the room type received and parking situation fell short of your expectations. It is...

Santa Fe
Reviewed 10 April 2015 via mobile

Arrived late after flight delay. Reception friendly enough. The air conditioner in my room was clattering so loudly I knew I'd never be able to sleep. Front desk claimed they were completely full but they'd comp me with a Starbucks in the morning. Really? Bench in room is stained, curtains coming of their books, chair upholstery ripped-the place is badly...

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Helpful?
Thank SantaFeJaney
IHGCare, Front Office Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear SantaFeJaney, Thank you for your recent stay with us. While we appreciate your comments about our friendly reception staff, we regret that certain issues with regard to noise disturbance and air conditioning system prevented you from fully enjoying your stay. As hospitality professionals, your feedback is important to us and helps us focus on improving the quality of our...

Atlanta
Reviewed 31 March 2015

We had a wonderful stay here before heading to ski in Colorado. The front desk went out of their way to truly ensure that we had everything we needed. They are going through a remodel right now and it is already clear to see that the lobby and the rooms are getting some upgrades. Oh one more thing - their...

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Helpful?
1Thank travelbug73
Los Ranchos de Albuquerque, New Mexico
Reviewed 28 March 2015

I am still here at this place. Last night checking in I was a little dismayed at the unsavory characters hanging about the nice lobby. There was no parking spots left, I parked on the street. I got to my room and was going to take a shower before bed.....no hot water, slightly warm, never hot. I then got ready...

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Helpful?
Thank ariz0nastar
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff...

Reviewed 22 March 2015

I can't believe the hotel runs and operates!My family and i checked in at 3pm with a reservation. We were given a dirty room that had blood stains and hair in the bed!!It only went down from there...the sauna was broken the hot tub was so gross I couldn't bare to get in it! When I complained I was told...

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Helpful?
Thank letirambo
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear letirambo, Thank you for your review regarding your recent stay at Holiday Inn Hotel and Suites Albuquerque Airport, NM. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing...

Marseille, France
Reviewed 21 February 2015

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms...

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Helpful?
Thank simonne_13
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I wanted to thank you for leaving a comment about your stay at the Holiday Inn and Suites Albuquerque, Airport. I like to take the time and apologize for the troubles you had when staying at our property. We pride our self's in making sure each guest feels comfortable. We are currently going through a renovation, and will be updating...

OCEAN ISLE BEACH
Reviewed 17 February 2015

We stayed feb 11 for a week..evening desk staff were terrible..went to front desk to get tissues and plastic cups that housekeeping didn't leave..got the tissues and the clerk said he would bring plastic cups to the room..don't know why he couldn't give me them but ok ...never showed up..no cup of ice for my drink!!! Really? ( there were...

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Helpful?
Thank NcSteelergirl
Marseille, France
Reviewed 10 February 2015

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms...

 Report
Helpful?
Thank simonne_13

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take the Virtual Tour. The new addition to Albuquerque is the contemporary, stylish and comfortable Holiday Inn Select , conveniently located near Albuquerque International Airport, off I-25 at Exit 221, and the University of New Mexico. This elegant property is close to Albuquerque International Sunport, Kirtland AFB, and Sandia National Labs. We offer 121 spacious guest rooms with spectacular views including 540sf suites with whirlpool tubs. We are a non-smoking facility and offer FREE High-Speed Internet. Our amenities include a state-of-the-art fitness center, indoor pool, 24-hour business center, and large banquet/meeting space.Look Again at the all new Holiday Inn Select Hotel Albuquerque where we offer plush pillow top mattresses and premium bedding, a refreshing shower experience & Garden Botanika shower products, & Wolfgang Puck's Coffee. Relax and enjoy an appetizing meal or your favorite drink at the Sunport Bar & Grille. Earn points and miles with Priority Club Rewards.Businesses: Kirtland AFB, Sandia National Labs, EclipseHospitals: UNM Hospital, Lovelace Sandia Health Systems, Presbyterian Hospital, VA Hospital Universities: University of New Mexico (UNM), CNM Local Attractions: Albuquerque Convention Center, Sandia Peak/Tramway, Historic Old Town, Casinos, Balloon Fiesta, Journal Pavilion. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Pl SE, Albuquerque, NM 87106-1743
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 5,107 - ₹ 8,598 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room out.!!!!”
Jaybirdrob, 26 Apr 2017 | Read review
“Highly recommended.”
morkstilgoe, 28 Mar 2017 | Read review
“Make sure you request a room facing the city of Albuquerque! And stay away from the noisy, heavy exit doors located near the stairwells.”
  • The clouds were amazing over the valley view from the front of the hotel.
Scrivner, 11 Jul 2016 | Read review
“City side of hotel offers a nice view of city.”
eh741, 14 Jun 2016 | Read review
“Suggest an upper floor for a quiet evening.”
skysail, 24 May 2016 | Read review
5 of 5
Expedia.com
US$ 86* /night
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Hotels.comUS$ 87
HolidayInn.comUS$ 86
TripAdvisorUS$ 86
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