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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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231 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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Showing 227: English reviews
CENTENNIAL
Reviewed 26 July 2014

I have had to go to ABQ for work for about 14 years. I've stayed in this location because it's right next to the rental car return by the airport, so it was easy. Time was that they recognized me as soon as I walked in the door and I recognized them. Not that we necessarily knew each other's names,...

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Helpful?
Thank KELLY R
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Kelly R, Please allow me this opportunity to express my sincere apologies regarding your last stay with us. As a loyal customer of ours we value your opinion and your feedback is very important to us. We recognize all our members and thank them for their continued loyalty and patronage. I checked the system and I see that you...

Dallas, Texas
Reviewed 27 June 2014

I stayed at this Hotel in April which is nice, clean, and very well kept. BIG However!!!! Upon checkout I got my receipt which showed I was being charged for smoking. I asked the front desk manager about the charge and he said "you were smoking in the hallway during the night while sitting in a lawn chair and you...

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Helpful?
2Thank J C
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear J C, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. I have sent you a private message to obtain additional details regarding your stay....

Chandler, Arizona
Reviewed 25 June 2014

Whoever designed this place should be thrashed severely. There are no good parking spots at this hotel. There is not enough parking and there are not enough entrances into the building so you always have to walk a long ways to get in. Other than that it is a decent place to stay.

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Helpful?
Thank Dan R
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Dan R, Thank you for taking the time to post your comments. I am pleased to know that you found our hotel a decent place to stay. I am disappointed to know you did not enjoy your overall experience with us, and apologize for the parking situation. Thank you for bringing this up to our attention and rest assured,...

Portola Hills, CA
Reviewed 29 May 2014

The Hotel is certainly located with great convenience to the Albuquerque Sunport. Overall, the grounds and lobby seemed clean and well organized. My room, however, was not up to even Motel 6 standard. Broken and sticking furniture, closet doors, lopsided drawers, and a very very filthy dirty tub. I like a bath after long day of working this dustbowl called...

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Helpful?
1Thank Uwe S
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Valued Guest, Please allow me this opportunity to apologize for the inconveniences you have experienced during your stay. It is very unfortunate we have failed to meet your expectations and to live up to our standards. I would really appreciate it if you could send me an email sales@holidayinnabq.com or give me a call (505) 944-2255, so that we...

Visalia, California
Reviewed 26 May 2014

This hotel was everything we could expect. The room was larger than most of our other hotel choices in NM. It was clean and comfortable while also having all amenities we wanted. The A/C unit was old and noisy. The staff were generally helpful. The breakfast selections were good and included a pancake making machine! We had not previously stayed...

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Helpful?
Thank Francia W
Durango, Colorado
Reviewed 21 May 2014

This is our 2nd year staying here for 2 different nights at the beginning and end of our vacation trip. The thing I like the most is how accommodating they are with airport transportation, the shuttle runs from 4:30am to midnight which works for most ABQ flights and they even picked us up at 11:55 pm. We have to drive...

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Helpful?
Thank RockinRobin55
Sabina K, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear RockinRobin55, On behalf of our entire team I would like to thank you for taking your time and reviewing your recent stay with us. We are very pleased to hear that you enjoy staying with us! For your information - if you would like a room with a tub instead of a walk in shower - our two queen...

ww13
Reviewed 13 May 2014

I had read how difficult this hotel was to find. That's not exactly accurate. You can see it clearly, but the GPS instructions will lead you astray. When I came off the highway, I made the mistake of thinking the turn was a left, but it was a right. That error led me into the airport. After taking that loop,...

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Helpful?
1Thank ww13
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear ww13 (ww13), Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you liked our room and that check in was okay. Whilst I am pleased with your good reviews,I truly value the negative comments as this gives us the opportunity to improve on our service....

Brevard, NC
Reviewed 13 May 2014 via mobile

In a 5am rush to get to the airport, Ieft my tablet on the bed in room 217. I spent a week trying to talk to the general manager and was told over and over again that he was the only one who could deal with lost and found . He was away for 4 days and on 2 hour...

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Helpful?
Thank snakegoddess45
Sabina K, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear snakegoddess45, I wanted to let you know, that we did find your tablet - it was turned into the General Manager's office on Tuesday, May 6th. Unfortunately we have no means to contact you as your reservation was made through Priceline and has their phone number. We tried contacting them and they would not provide us with your contact...

Georgetown, Texas
Reviewed 29 April 2014

On our recent stay we carelessly left a small duffle bag on the sidewalk when we loaded our luggage and it contained all our meds. When we arrived in Santa Fe we called and Monica said they found it so I was going to return to Albuquerque. She offered to deliver it to us in Santa Fe after getting off...

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Helpful?
Thank Donald G
San Antonio, Texas
Reviewed 27 April 2014

I will say that it is better than a budget motel, but only slightly. Only worth it if you are getting a VERY good deal. Nothing was quite nice enough, or clean enough. Breakfast was $10 per person (kids free), but not as good as most free breakfasts. I would spend more for a better experience next time.

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Helpful?
1Thank C U
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear C U, Thank you for your recent stay with us and reviewing our property. I am sorry we were not able to exceed or at least be at par with your expectation. Your comments have been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Once again, thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take the Virtual Tour. The new addition to Albuquerque is the contemporary, stylish and comfortable Holiday Inn Select , conveniently located near Albuquerque International Airport, off I-25 at Exit 221, and the University of New Mexico. This elegant property is close to Albuquerque International Sunport, Kirtland AFB, and Sandia National Labs. We offer 121 spacious guest rooms with spectacular views including 540sf suites with whirlpool tubs. We are a non-smoking facility and offer FREE High-Speed Internet. Our amenities include a state-of-the-art fitness center, indoor pool, 24-hour business center, and large banquet/meeting space.Look Again at the all new Holiday Inn Select Hotel Albuquerque where we offer plush pillow top mattresses and premium bedding, a refreshing shower experience & Garden Botanika shower products, & Wolfgang Puck's Coffee. Relax and enjoy an appetizing meal or your favorite drink at the Sunport Bar & Grille. Earn points and miles with Priority Club Rewards.Businesses: Kirtland AFB, Sandia National Labs, EclipseHospitals: UNM Hospital, Lovelace Sandia Health Systems, Presbyterian Hospital, VA Hospital Universities: University of New Mexico (UNM), CNM Local Attractions: Albuquerque Convention Center, Sandia Peak/Tramway, Historic Old Town, Casinos, Balloon Fiesta, Journal Pavilion. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Place SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 5,430 - ₹ 7,575 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you request a room facing the city of Albuquerque! And stay away from the noisy, heavy exit doors located near the stairwells.”
  • The clouds were amazing over the valley view from the front of the hotel.
 of 5 bubbles Scrivner, 11 Jul 2016 | Read review
“City side of hotel offers a nice view of city.”
 of 5 bubbles eh741, 14 Jun 2016 | Read review
“Suggest an upper floor for a quiet evening.”
 of 5 bubbles skysail, 24 May 2016 | Read review
“Breakfast on Saturday is buffet only.”
 of 5 bubbles Barry19511948, 22 May 2016 | Read review
“We were on the third floor, quiet.”
 of 5 bubbles 281gailr, 21 Apr 2016 | Read review
5 of 5