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Embassy Suites by Hilton Albuquerque - Hotel & Spa

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1,163 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
Taos, New Mexico
1 review
Reviewed yesterday NEW

Always stay at this hotel when we can! Guest service is great! The best value for a family of 5. Weekend trips usually have us looking to this hotel, the location is usually perfect to everything in town.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Taosvisitor1970
Albuquerque, New Mexico
1 review
Reviewed 2 days ago NEW

Very noisy a lot of traffic bad area and no management on site there was a UFC event that had the hotel in complete disorder and fights were everywhere no professional security APD had arrived and by the time they came it was too late all the damage was done .

Helpful?
Thank jaimebrown1126
1 review
Reviewed 2 days ago NEW via mobile

Our visit was absolutely terrible, the service was horrible. The mananger was rude & didn't help us one bit when we complained. After the night went on, we ended up leaving because of how terrible it was

Helpful?
Thank Jujubabess
Brighton, United States
1 review
Reviewed 3 days ago NEW

We had another great experience during our stay at Embassy Suites. This time, we were at the beautiful Albuquerque, NM hotel, which is conveniently located near the airport. Service was great, as usual. The custom-made omlettes were also wonderfully prepared at breakfast. We had a little trouble with the sink (water was slow to empty) and we couldn't believe how... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank R6654PZmarciab
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello R6654PZmarciab, Thank you for taking the time to complete a TripAdvisor review; we appreciate your feedback. We are excited to hear that you found another Embassy Suites by Hilton to add to your portfolio, here at the Albuquerque location! We hope that the next time you are in Albuquerque we will see you again! Take care - Jessica C More 

Albuquerque, New Mexico
1 review
Reviewed 4 days ago NEW

we thought we would have a wedding night to remember instead there was so much traffic it was loud there was a fight there people were brawling in the lobby there was not enough security . they over charged our room by 650.00 they still have not refunded they do not stand by their make it right policy I am... More 

Helpful?
Thank ThenewlywedBrowns
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

The safety of the hotel's guests and employees is of the utmost importance to us and ongoing measures are taken to ensure a safe and comfortable environment, including working with the local authorities. More 

1 review
Reviewed 4 days ago NEW

Was a very unpleasant stay to say the least understaffed and bad service no manager on duty apparently he has been on vacation and will not return phone calls or abide by the make it right poli8cy in fact charged my card 700.00 my room was only 120 and still have not got my money back .

Helpful?
Thank Noah Benjermin A
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

The safety of the hotel's guests and employees is of the utmost importance to us and ongoing measures are taken to ensure a safe and comfortable environment, including working with the local authorities. More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Friendly staff and pleasing ambiance. The made to order omelette breakfast was one of the better I'very had in any hotel. I am usually disappointed with the fitness centers in most of the hotels. This center was above average and we'll appointed. I am in Albuquerque several times a year and will plan my trips around availability ato this Embassy....

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank L4221HQrichardb
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello L4221HQrichardb, We appreciate you taking the time to complete a TripAdvisor review; we always welcome our guests' feedback. We are happy to hear you enjoyed the Embassy Suites by Hilton Albuquerque and its amenities. We invite you back for another visit real soon! Take care - Jessica C More 

2 reviews
Reviewed 4 days ago NEW

Wonderful stay - - a combination of business and personal visit. Absolutely LOVED the made to order complimentary breakfast! Rooms were very well appointed and spacious. Great atmosphere, particularly the gathering areas and meeting rooms. Friendly and helpful staff. Just a very well run and managed hotel. Believe me, now that I have discovered this jewel, I will definitely stay... More 

Helpful?
Thank Mark R
Artesia, New Mexico
Level Contributor
2 reviews
Reviewed 5 days ago NEW

This is a great hotel and excellent staff. They assisted me in my stay after having surgery and worked with us to make us as comfortable as possible. I highly recommend staying here for business or pleasure!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ADOAO
EmbassyABQ, Front Office Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

Hello ADOAO, Thank you for taking a moment to complete a TripAdvisor review; we appreciate the feedback. We are happy to hear that you enjoyed your stay at the Embassy Suites by Hilton Albuquerque. It's our pleasure that we assisted during the beginning stages of recovery! We hope to see you back around property (maybe not medical related!) See you... More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

I spent my wedding night there and I was assaulted on property that ultimately landed my husband and I in the Hospital for broken bones we were jumped by the staff at the ufc/ mma event on the night of Nov 26 2016 the placenter is very short staffed and dangerous

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank 235rayb
EmbassyABQ, Guest Relations Manager at Embassy Suites by Hilton Albuquerque - Hotel & Spa, responded to this review

The safety of the hotel's guests and employees is of the utmost importance to us and ongoing measures are taken to ensure a safe and comfortable environment, including working with the local authorities. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Albuquerque - Hotel & Spa

Address: 1000 Woodward Place NE, Albuquerque, NM 87102
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 8,250 - ₹ 14,864 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Albuquerque - Hotel & Spa 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Embassy Suites Albuquerque
Albuquerque Embassy Suites
Hotel Style:
#3 Spa Hotel in Albuquerque
#6 Green Hotel in Albuquerque
#23 Family Hotel in Albuquerque
#24 Business Hotel in Albuquerque
#24 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Albuquerque - Hotel & Spa staff and other travellers.
4 questions
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Washington DC, District of Columbia
over a year ago
Washington DC, District of Columbia

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Albuquerque - Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had "city view" which was very nice; comfortable and inviting.”
 of 5 bubbles , 1 Dec 2016 | Read review
“Ask for the highest floor for less noise from the main common area which is open air. And don't forget to look up, the view is awesome!”
 of 5 bubbles 7riverrose, 23 Nov 2016 | Read review
“Choose a room on the CITY SIDE rather than the MOUNTAIN SIDE. The mountain side has highway traffic noise, but the city side does not.”
 of 5 bubbles SchwarzKatz, 20 Nov 2016 | Read review
“queen size bed was wonderful, very quiet too”
 of 5 bubbles ctraveling9264, 31 Oct 2016 | Read review
“If you are there for the balloons, ask for a room that will allow you to see them rise.”
 of 5 bubbles CRC2013, 19 Oct 2016 | Read review
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