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Hilton Garden Inn Albuquerque / Journal Center

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Traveller (13)
Room & Suite (19)
Storyboard
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“cracker barrel”(25 reviews)
“hilton honors”(5 reviews)
“sandia casino”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Albuquerque / Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Albuquerque / Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (441)
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441 results
Traveller rating
215
108
62
32
24
Traveller type
Time of year
LanguageEnglish
215
108
62
32
24
Show reviews that mention
All reviewscracker barrelhilton honorssandia casinonice hotelrecommend this hotelfitness centerbreakfast staffballoon fiestagreat place to stayenjoyed my stayexcellent stayrooms are cleancomplimentary breakfasteasy accessnew mexicolobbyhgi
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1 - 5 of 441 reviews
Reviewed 2 weeks ago

The hotel lived up to the Hilton name. Everything was perfectly cleaned comfortable, staff was engaging and friendly. I definitely enjoyed the stay and recommend it to you. Nice bar and restaurant as well.

Review collected in partnership with Hilton Garden Inn
Thank Howard B
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal CenterResponded 2 weeks ago

Thank you for your 5-star review of the Hilton Garden Inn Albuquerque/Journal Center! We are very happy to hear that you found our hotel clean & comfortable, and our Team Members to be friendly. We look forward to your next visit!

Hotel's Favourite
Reviewed 3 weeks ago

The Hilton Garden Inn in ABQ on San Antonio has treated me well every time that I have visited. From check-in to check-out I've been greeted with a friendly face and the rooms are always clean. I recommend this hotel and location.

Review collected in partnership with Hilton Garden Inn
Thank Jana H
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal CenterResponded 3 weeks ago

Dear Jana H. Thank you for your 5-star review! We are thrilled to hear that you enjoy your stay with us each time and we look forward to having you back again soon!

Reviewed 3 weeks ago

The room was nice and clean. One of the restaurant staff was quite loud and we heard him complaining and swearing to his co-workers about certain guests in the restaurant. Very unprofessional behaviour. It made our overall stay slightly uncomfortable.

Thank rossmartin89
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal CenterResponded 3 weeks ago

Thank you for your review. We appreciate your feedback and will address the issue you mentioned with our Restaurant Staff immediately. Thank you again and we hope you'll consider staying with us again in the future.

Reviewed 4 weeks ago

We rented a Suite for a couple days to visit relatives while road tripping. It was a pleasant respite after long hours on the road. Front Desk folks were just wonderful and the Restaurant Staff pleasant although the restaurant was rather limited in cuisine. While...More

Thank Khamkeo
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal CenterResponded 4 weeks ago

Thank you for your review. We appreciated your feedback and we hope you'll consider staying with us again on your next visit to Albuquerque!

Reviewed 4 July 2018

Not a bad place to stay. Beds were too soft and lumpy not comfortable at all. Breakfast $11.95 for buffet is really too much. I ordered an omelette off the menu and it was cooked too long and very dry. Very difficult to eat. Staff...More

Review collected in partnership with Hilton Garden Inn
Thank Carolyne P
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal CenterResponded 5 July 2018

Thank you for your review. We do appreciate your feedback. We are sorry to hear that you did not find our beds comfortable, and that you felt breakfast was expensive. We do offer a full cooked-to-order breakfast for $11.95 (not just a buffet). We do...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 95 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$ 95 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (13)
Room & Suite (19)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
729travelisfun
19 November 2015|
Answer
Response from Hilton G | Property representative |
Yes, our hotel does have several rooms located on the first floor of the hotel. They can be accessed either through the lobby or through a side-entrance door. A guest room key card is required to open the side-entrance... More
0
Votes
Jbruso22
23 June 2015|
Answer
Response from Hilton G | Property representative |
Good afternoon Jbruso22. Thank you for your question. Please feel free to contact me directly via phone to discuss further. Below is our contact information. Thank you. Michelle Rankin, General Manager 505-314-0800
-1
Votes
Michael H
19 December 2014|
AnswerShow all 5 answers
Response from Hilton G | Property representative |
Thank you for your question. Our hotel is not completely non-smoking. We offer a total of 4 smoking rooms, all located at the end of the hallway on our 4th floor. I would recommend requesting a room on either our 1st, 2nd... More
0
Votes
Room Tips
"There are no views !"
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"Top floor, corner rooms. Beware the walls are thin."
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"Breakfast has a charge; don't stay here unless you are unable to find something else"
Read review
"actually the location is pretty quiet so all the rooms are nice without noise."
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