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Homewood Suites by Hilton Albuquerque - Journal Center

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346 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Albuquerque - Journal Center
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Showing 344: English reviews
Houston, Texas
Reviewed 18 June 2016 via mobile

We had picked this establishment based on Hilton brand reputation for a girl's weekend in celebration of my mother's birthday. Unfortunately we were beyond disappointed. The hotel itself is quite shabby especially compared to other homewood suites I've stayed in. The Insuite furniture, decor, and amenities were in par with a motel 6, however upon checkin we shrugged it off...

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1Thank christinaa460
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I am very sorry for the disturbance that pest alert caused. Orkin Pest Control has inspected the room thoroughly and could not find any evidence of bedbugs or any other pest. They have treated with heat treatment to...

Anthony
Reviewed 16 June 2016

I would stay at another hotel based on the points this one takes compared to other hotels in Albuquerque... All in all this is a nice hotel always happy with the Hilton honors brand... Centrally located had a good night sleep.

Review collected in partnership with Homewood Suites by Hilton
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Thank Tw S
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We hope to see you again soon,...

New Mexico, United States
Reviewed 16 June 2016

Everything was excellent. The only issue I had was the AC. It was fairly loud and since I'm a light sleeper I didn't sleep as well as I'd like. Still would stay again. We also thought the value for the items available in the room was perfect. The kitchen amenities were perfect.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rebekah M
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I do apologize for the AC that you encountered, though I'm very glad that this did not detract too much from your overall experience, we are able to quickly address maintenance right away and I thank you for taking the time...

Castle Rock, Colorado
Reviewed 6 June 2016 via mobile

We came to Albuquerque in May. Our stay at Homewood Suites was very pleasant during a stressful time. The front desk staff was friendly and worked with our change of plans. Nick was helpful and made our stay enjoyable. He made us smile. Thank you.

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Thank steifel
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

Albuquerque, United States
Reviewed 2 June 2016

Not cheap, but reasonably priced, and worth it. Clean room in good repair, as advertised. Definitely would return. Didn't use all amenities, but all seemed clean and accessible. Room was quiet and beds comfortable.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Phillip P
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We look forward to serving you again and giving you another five star experience.

Skiatook, Oklahoma
Reviewed 2 June 2016

Great experience ; very nice room A lot of amenities for the value. Strategically located. Loved the breakfast. My family enjoyed the pool and jacuzzi. Check in and check out was efficient . Appreciated that it was quiet

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank twnaw
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! I’m especially glad that your family enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your most...

Reviewed 12 May 2016

A wonderful location. We have stayed here over 8-9 times in the last 2 years. Each experience is the same. Exceptional customer service, clean, helpful staff. Comfortable rooms. Make you feel at home.

Review collected in partnership with Homewood Suites by Hilton
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Thank P1865TRbarbaraw
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations...

Reviewed 10 May 2016

Let me begin with the positive aspects. The front desk staff is well-trained, efficient, warm and welcoming. The room was clean, as were all the public areas we saw. The breakfast was on par with any other Homewood Suites. The workout room was adequate. The stairwells had been recently painted and carpeted (a pet peeve of mine - odd -...

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Helpful?
Thank deborahr855
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. I sincerely apologize for our breakfast staff, we...

Castle Rock, Colorado
Reviewed 9 May 2016

Mattress sunk in the middle. Spouse hung on edge to not roll to the center. No pillow firmness selection. Evening social meal good as well as the complimentary breakfast. Both meals had plenty of food available with staff there to assist if necessary. Good location to I-25.

Review collected in partnership with Homewood Suites by Hilton
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Thank Kathleen G
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We also appreciate your ideas for improving on our mattress, and we look forward to serving you again!

Chicago, IL
Reviewed 3 May 2016

We had a king suite, sofa and small kitchenette. The room was very clean. Pool and hot tub very clean. Full size refrigerator was perfect for keeping items for beverages and making sandwiches. The breakfast was fantastic.

Review collected in partnership with Homewood Suites by Hilton
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1Thank G1141RFrobertb
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 6,057 - ₹ 10,697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque - Journal Center 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose king suite over the studio - it is worth the space”
FrenchAtHeart07, 4 Jan 2017 | Read review
“Avoid third floor due to cigarette smell.”
desertdweller2016, 16 Nov 2016 | Read review
“Go elsewhere.”
triciaf539, 12 Oct 2016 | Read review
“most rooms are good”
crucesdave, 17 Aug 2016 | Read review
“Pick a room on the 3rd floor - extremely quiet.....”
deborahr855, 9 May 2016 | Read review
5 of 5