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TownePlace Suites Albuquerque Airport

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151 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Albuquerque Airport
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Showing 151: English reviews
Naples, Florida
Level Contributor
847 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 415 helpful votes
Reviewed 17 September 2015 via mobile

This is a convenient , clean, and indistinguishable hotel. Service is average and amenities fair. Not many eating establishments in the area. One drawback is that hotel is on busy corridor and susceptible to street noise. One of many chains in area.

Helpful?
Thank Serviceprof
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Serviceprof: We appreciate your time in reviewing our hotel - TownePlace Suites by Marriott, ABQ Airport. We are disappointed that we did not "Wow" you with our service - which is our goal with every guest, every stay. I have shared your comments with our staff and we will work with every team member so they all understand they... More 

Orlando, Florida
Level Contributor
372 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 11 September 2015

The townplace Albuquerque was not up to the usual Marriott standards, in my estimation. There were holes in the sheets, the carpet in common areas was very worn, the umbrellas by the pool had holes and they housed the pool towels in cracked plastic bins. The room was ok but we would certainly not stay here again. Just seemed like... More 

Helpful?
Thank Cathy H
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Cathy H: Thank you for taking the time to share this crucial feedback with our team - we truly appreciate it. I have shared your comments with my staff and we are taking immediate steps to correct the items that we should have had fully prepared during your visit. My most sincere apologies for falling short in these areas.... More 

Folsom, California
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 September 2015

Just returned from a 5 day stay in a two bedroom suite. This property is very close to the airport and amongst all the other chain hotels. Our suite was very large and very clean. It was like renting a two bedroom condo. All the amenities were supplied. There is a typical hot buffet breakfast in the morning, a small... More 

Helpful?
Thank romanshoe
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear romanshoe: Thank you for your feedback regarding your most recent stay at our hotel. It is guests' like you that help us to deliver our best service and continually improve our product. We strive to exceed all of our guests' expectations but we know, even with our best efforts - we may fall short of this goal and for... More 

Bradenton
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 September 2015

Clean. Nice kitchen in 2-bedroom suite. Living room furniture was falling apart and very uncomfortable. We were told they were going to remodel. They did give us a discount on our stay. Beds were good. Central AC worked well. Outdoor pool water was clean and nice, but edges needed scrubbing. Nice breakfast. Quiet. Convenient location by airport. Free parking. I... More 

Helpful?
Thank Sunlight51
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Sunlight51: Thank you for taking the time to review our hotel - the TownePlace Suites ABQ Airport. We appreciate your feedback and your patronage. We are glad that you found our all-suite hotel to be both comfortable and the rates competitive. We are proud to tell you that we will be undergoing some great improvements in late October. One... More 

Binghamton, NY
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2015

We stayed here August 2014 while my husband was working at the air force base. We liked that it is walking distance from the air force base and that it has two bedrooms (great for a family of 5) plus a reasonable sized kitchen that was adequately supplied with cooking utensils. The breakfast was good, we enjoyed the hotel pool... More 

Helpful?
Thank jebslg
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear jebslg: Thank you for taking the time to review our hotel and provide valuable feedback. We are very glad to hear that you enjoyed our spacious suites! We do find that the fully equipped kitchen is very helpful to our families that are staying with us! A real time saver for most! We are sorry to hear of your... More 

Albuquerque, New Mexico
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 July 2015

Though the rooms are a little less than perfect, they are very adequate. We stayed in a 2-bedroom suite with our kids and it was better than expected. The small kitchen is a great asset. The pool and outdoor grill make this a nice place to stay for a longer period. Our family of 4 stayed while I was on... More 

Helpful?
Thank Ryan T
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Ryan T: Thank you for taking the time to share your feedback and review our hotel - TownePlace Suites by Marriott. We are so glad that our fully equipped kitchen helped you and your family to feel more at home. We know that transitions can be both frustrating and difficult so we are glad that our accommodations were a... More 

Houston
Level Contributor
104 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 July 2015 via mobile

We stopped in Albuquerque for a one night stay. The front desk clerks were pleasant and helpful. The breakfast attendant was on the ball. Rooms were updated and clean. Breakfast was ample: cereal, breads, waffle maker, hard boiled eggs, yogurt, etc.

Helpful?
Thank HoustonTexasDad
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear HoustonTexasDad: Thank you for taking the time to share your experience during your recent stay at our hotel. We are glad to hear that our staff was both helpful and courteous in your time with our hotel. We hope that when you come to Albuquerque again, you will make us your choice in accommodations! Thank you for staying with... More 

Belton, Texas
Level Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 12 July 2015 via mobile

We stayed here last night on our road trip west and got a two bedroom suite on the first floor. Both rooms were relatively clean as were the beds but the sofa bed in the living room was rather gross. My husband was going to pull it out to use it for the night when he noticed a beetle of... More 

Helpful?
Thank eieio2006
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear eieio2006: My most sincere apologies for your recent stay at our hotel. It is greatly disappointing to not only myself, but the staff, that you had these types of issues. I have shared your comments and we are addressing the defects you discovered with our Housekeeping department. This is not the standard by which we operate daily and we... More 

Salt Lake City
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 July 2015

We are Marriott frequent flyers at the platinum premium level. There are four Marriott properties in this immediate area. We normally stay at the residence inn which is superb. This marriott does NOT live up to Marriott standards. IN the middle of the night 1am water started dripping from the ceiling onto the bed and quickly started to fill a... More 

Helpful?
1 Thank neon8tl1
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear neon8tl1: My most sincere apologies for the inconveniences you experienced during your recent stay. We did experience some building issues from the very heavy rain and hail this week and we apologize that it affected you and your family. While it does not excuse the situation, we are glad to hear that our staff reacted swiftly, efficiently, and professionally... More 

Bullhead City, Arizona
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 June 2015 via mobile

Stayed here on our way home from Texas. Room was clean and it was nice to have a large fridge for our snacks and drinks. The hotel is clean over all and staff was nice. It would be nice for them to have one of those awning things at the front door in case of inclement weather but it's not... More 

Helpful?
Thank Abraham H
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Abraham H: Thank you for your kind review - we are delighted that we surpassed your expectations! Yes, all of our suites are equipped with a kitchen which includes a full size refrigerator. I'm glad that was helpful during your stay and assisted with making you and your family more comfortable. We will definately provide your feedback regarding the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We bring you all the comforts of home in our spacious studio, one and two-bedroom suites so you can look forward to an enjoyable stay in Albuquerque, New Mexico. We are located convienently to I-25 if you are traveling to or from Santa Fe and/or Rio Rancho. We are minutes from the Albuquerque Sunport Airport and offer complimentary transportation from 430AM to midnight. We are also close to other great attractions and amenities such as; University of New Mexico, International Balloon Fiesta Park, Kirtland Air Force Base, Albuquerque Isotopes, Isleta Pavilion, and the new IMAX theatre. Your shopping choices are plentiful and include the Nob Hill shopping district, Coronado Mall, Uptown Shopping Center as well as Old Town Albuquerque. Try one of our transportation packages with the NM Railrunner for convienent access to Santa Fe, NM. We also have a 24-hour staff that is available to assist your every need and we offer complimentary internet as well as a complimentary continental breakfast. ... more   less 

Additional Information about TownePlace Suites Albuquerque Airport

Address: 2400 Centre Ave SE, Albuquerque, NM 87106-4190
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 5,484 - ₹ 8,020 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albuquerque Airport 2.5*
Number of rooms: 107
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Also Known As:
Towneplace Suites Albuquerque Airport Hotel Albuquerque
Albuquerque Towneplace Suites
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Albuquerque Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Albuquerque Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request room away from the busier street (away from Gibson Ave).”
 of 5 bubbles casadaly, 15 Nov 2016 | Read review
“Has a small living room and kitchen area separating the two bedrooms.”
 of 5 bubbles bundeon, 5 Nov 2016 | Read review
“request room facing the front of the hotel. The back faces a busy street”
 of 5 bubbles Gateagent2010, 24 Oct 2016 | Read review
“Highest floor facing the Sandia Mountains.”
 of 5 bubbles drjohnd2014, 12 Sep 2016 | Read review
“We were on the 4th floor which was good for a view.”
 of 5 bubbles Sconage, 5 Sep 2016 | Read review
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