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Hilton Garden Inn Albuquerque Airport

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Hilton Garden Inn Albuquerque Airport
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498 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Airport
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Showing 492: English reviews
Santa Fe, New Mexico
Reviewed 6 May 2016

The room we stayed in was very well laid out, clean, with a very comfortable king size bed. It also had a very low noise air conditioning system which helps our sleep. The two slightly negative items we had was a rather smaller width shower stall and the breakfast which had hot food items which were more packaged than fresh...

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Helpful?
Thank John T
Baltimore, Maryland
Reviewed 4 May 2016

We chose this hotel because it is right up the street from the airport and it had room service. The parking lot was quite small with tight spaces. Worried about the car getting dinged as it was windy and car doors can easily be pulled out of your hand. Were pleasantly surprised by the lack of noise from the airport....

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Helpful?
Thank BaltimoreRedbird
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Karen M, Thank you for the great review! We are so happy that you enjoyed your stay here and we look forward to the next one!

Santa Fe, New Mexico
Reviewed 30 April 2016

I arrived at the hotel in the evening. I thought a glass of wine might be nice but I wasn't sure and I didn't want to go to the Bar, so I bought a single servings of wine from their store. After paying for it, the front desk person opened the bottle! I said I wasn't even sure I wanted...

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Helpful?
Thank Apurva1
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Apurva1, Thank you for taking the time to review our hotel. We will share your comments with the appropriate staff members and will be sure to review with them the proper verbiage when it comes to our liquor and shuttle policies. We apologize that the responses you received were so blunt. We will use this as a training opportunity...

Reviewed 27 April 2016 via mobile

Noisy room from road right outside my window. The view if the covered parking is less than stunning. The shuttle will pick up and drop off at airport, no local restaurant service. Not on my list for future stays.

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Helpful?
Thank Bill N
Texas
Reviewed 22 April 2016

Needed a place to stay prior to a 6;40 am departure from airport. Desk team was friendly and efficient, the services available for shuttle pickup and drop off were clearly explained. Room and bedding were clean and comfortable and the room itself was a good size. Shuttle pickup and return to hotel after dropping rental car the night before departure...

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Thank NewTraveler52
Eagle Nest, New Mexico
Reviewed 21 April 2016

I love the HGI beds. The staff is friendly and attentive. Comfortable rooms and just off the airport. The bar and dinner menus are better than other hotels in its class. Breakfast is cooked-to-order. I stay here before flying out and I am assured of a good night's sleep.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank travelerjjm
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear travelerjim, Thank you for the great review! We love to hear when our guests enjoy their stay and we look forward to your next one!

Washington DC
Reviewed 20 April 2016

Arrived at 10pm with a 5am check in at airport the next morning. So was hoping for no fuss, quite check in and out, easy shuttle next morning, and a GOOD NIGHT''s SLEEP. Got all five(!)...thank-you Hilton.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank William R
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear William R, Thank you for the great review! We're so happy that you found everything to your liking at the hotel and we look forward to your next stay with us!

Reviewed 19 April 2016

Arrived at the hotel and the first day the hotel room key did not work. For each day of our hotel stay the room key did not work nor could we enter the hotel through the basement. This was a wedding anniversary and on our last day of the hotel key not working, my wife was so totally distraught that...

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Helpful?
Thank Eddie G
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Eddie G, I am sorry about your experience with your key cards. I can assure you that it is not standard to find someone at our hotel who isn’t helpful. We strive to ensure our front desk agents and other team members know how much we value your business. I apologize for any issues you had. Thank you

San Francisco, California
Reviewed 9 April 2016

Made my reservation through AAA/Booking.com. The hotel ignored it and charged me a lot higher rate. They refused to take care of this issue and said that I should contact booking.com, not their problem!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kay G
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Kay G, Thank you for taking the time to review our hotel. We hope that since this review, you've found that the hotel has been happy to compromise with you regarding your rate. Please let us know if there is anything else we can help with. Thank you.

Oakland, California
Reviewed 6 April 2016

The assistant manager at the front desk and her two male counterparts were often the most noisy with loud giggling, laughing and joking, making it difficult for guests to use the adjacent library. Very unprofessional with little concern for the needs of others. Young children were continuously banging doors late in the evening on the floor disrupting the rest of...

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Helpful?
Thank Donna E
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Donna E., Thank you for taking the time to review our hotel. We sincerely apologize that your stay was not to your liking. We will be sure to share your comments with the front desk as well as housekeeping and we hope that you will consider staying with us again. Thank you.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Airport

Address: 2601 Yale Blvd SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque > Sunport
Price Range: ₹ 6,139 - ₹ 9,890 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Airport Hotel Albuquerque
Albuquerque Hilton Garden Inn
Hilton Albuquerque
Hotel Style:
#10 Family Hotel in Albuquerque
#22 Romantic Hotel in Albuquerque
#25 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque Airport staff and other travellers.
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7 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor away from the airport are the quietest”
 of 5 bubbles Cwnicholsjr, 3 Nov 2016 | Read review
“It's an airport hotel so there will be a certain amount of noise.”
 of 5 bubbles FrankK702, 13 Oct 2016 | Read review
“Tell their staff your needs and they will make it happen!”
 of 5 bubbles ArchieM198, 27 Sep 2016 | Read review
“The higher the better for quiet.”
 of 5 bubbles jonsZ5078MT, 23 Jul 2016 | Read review
“I would choose to stay somewhere else where assisting customers a real priority”
 of 5 bubbles Apurva1, 30 Apr 2016 | Read review
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