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The room that we booked was a "suite" but it was way too small. The staff was unaware of how to help us, so we called IHG who opened a case for us. We ended up making the best of the room, but had a...More
2 Thank rg21361
Response from IHGCare, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 31 January 2015
Thank you for taking the time to post your comments which are very much appreciated. It is always our goal to accommodate all of our guests needs. However, please accept our sincere apologies for not meeting your expectations and for any inconvenience you...More
We made the reservation thinking we would stay at a Holiday Inn express quality Hotel. We found the staff at this hotel to be arrogant and rude. The breakfast was a major disappointment. There was never enough food. They even shut down the food before...More
We stayed here for two days. Its a good hotel next to a circle k. Easy access to the I-25 freeway. We didn't get a chance to try out the breakfast. The rooms are clean and comfortable. The staff is professional and courteous. There is...More
1 Thank cygnus100
Response from HIEBFPManagement, Front Office Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 17 November 2014
Thank you so much for the excellent review! We hope you'll get a chance to stay for breakfast next time. See you soon!
I am VERY UPSET over my stay. First off I made the reservation in advance and was told I would have a high floor and with a view of the park. I got there and was on level one with a view of a BUILDING....More
1 Thank KIMBERLY277
Response from HIEBFPManagement, Front Desk at Holiday Inn Express - Balloon Fiesta ParkResponded 4 November 2014
We apologize that you did not enjoy your stay with us. Unfortunately due to the high demand during the time of your stay we are not able to fulfill all room requests however we do try. I am sorry you feel that your...More
We booked this hotel using IHG Points (20,000/night) back in January 2014 as rates for Columbus Day Weekend (final weekend of Balloon Fiesta) were going for $200/night. Even though we weren't out any cash, 20k points is a lot. But we really wanted to be...More
Management response:Responded 4 November 2014
We are sorry you found us so pricey, it is our busiest time of year as it is the only time something major is going on right next door to us! We are really thrilled that you enjoyed the rest of your stay and...More
US$ 120 - US$ 158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque ,