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All reviewsballoon fiestaa fast food restaurantstayed at the holiday innconvenience storequick nightroom was cleanhotel makessmall bathroomsandia casinobreakfast attendantindoor poolhot breakfastfront desk ladygreat night sleepexcellent breakfasthot tubbathroom door
We reported a problem with our room - a mostly clogged toilet - and it was not fixed during our stay. When checking out the next day we asked why it wasn’t addressed and were told, in essence, that maintenance doesn’t work on Saturdays. They...More
1 Thank saulcalled
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 7 December 2017
Thank you for notifying us of your experience. We are very sorry to read that our service fell short of providing you with the care you needed in maintenance. You did the right thing in reporting it to us and we should have been more...More
This hotel is in a great location, especially if you are attending the Balloon Fiesta, but also very convenient for all the north valley, and the price was quite reasonable. The breakfast buffet offered a tasty variety of hot and cold items, and the staff...More
Thank Betsy C
Response from Michelle D, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 30 October 2017
Thank you for your review. We're glad to hear that you enjoyed your stay with us and that our breakfast had plenty of options for you. We are an older hotel and are planning some renovations at the beginning of the year. We do hope...More
When my friend found this hotel for meeting up with us to stay for the big balloon festival earlier this month, I was excited to know they had a shuttle.
Well, the price elevated to more than $300 a night was not worth it. Desk...More
1 Thank DorisS175
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 23 October 2017
Thank you for taking a moment to tell us about your recent experience at our hotel. Although we're happy to hear that our staff's dedication to exceptional service paid off, we're disappointed that other aspects of your stay were less than satisfactory. We...More
I was charged 350.00 for the same room and day that was 114.00 online... Not good.. kind of rude staff.. limited parking.. the breakfast was free and worthevery penny.. I do not recommend. there are way better deals near by.More
Thank Joe B
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 12 October 2017
Our rates vary across a wide variety of rooms and dates including high occupancy times like the incredible Balloon Fiesta. It is disappointing to hear that you did not feel well treated by our staff. We strive to bring the best of our...More
I always stay at this Holiday Inn Express when I visit Albuquerque. Staff is always courteous and attentive. Rooms are clean, quiet, and comfortable. Great rates; always know what you are getting for
Response from Parin K, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 2 October 2017
Thank you for your review. We appreciate your feedback and are pleased you enjoyed your stay. We look forward to seeing you on your next visit to Albuquerque!