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SureStay Hotel by Best Western Albuquerque Midtown

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1635 Candelaria Rd NE, Albuquerque, NM 87107-2114
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (22)
Room & Suite (19)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#99 of 152 hotels in Albuquerque
Location
Cleanliness
Service
Value
Welcome to the SureStay Hotel by Best Western Albuquerque Midtown located in Albuquerque, New Mexico. Relax in our newly-refurbished guest rooms after a refreshing swim in our indoor pool or a soak in the hot tub. All rooms feature DirecTV® with 150 high-definition channels and sports packages, along with free Wi-Fi. There is 24 hour front desk service and guest laundry facilities available for your convenience. Start your day off right with our complimentary continental breakfast every morning of your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
ATM on site
Parking
Wifi
Hot bath
Indoor pool
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Clothes rack
Iron
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS

Location

Full view
37Car recommended
Grade: 37 out of 100
20Restaurantswithin 1 km
1Attractionwithin 1 km
93Reviews0Q+A3Room tips
Traveller rating
  • 34
  • 14
  • 9
  • 8
  • 28
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Popular mentions
takeleftinALBQUERQUE wrote a review 20 Oct
Phoenix, Arizona1 contribution
The room was comfortable with a big screen TV. The breakfast had many options including scrambled egg, hash browns, sausage, make your own waffles, yogurt, fruit, and rolls. The entire staff was friendly and the price was great.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Manager, General Manager at SureStay Hotel by Best Western Albuquerque Midtown
Responded 4 days ago
Hi takeleftinALBQUERQUE, Thank you for your compliments to our staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
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dmerle wrote a review Jul 2021
Tucson, AZ9 contributions1 helpful vote
Hotel's Favourite
This hotel now provides a hot breakfast. This has been shut off for over a year. The hotel has easy access for I25 and is just off the interstate. The staff is friendly and willing to help in case of any problem. This Sure Stay is a nice addition to the Best Western family. They have an indoor pool and jaz for your pleasuire. A great place to stay.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
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Sleep Quality
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Response from Guest Relations Manager, General Manager at SureStay Hotel by Best Western Albuquerque Midtown
Responded 1 Aug 2021
dmerle, Thank you so much for this great 5-star review. It is wonderful to hear of the great impression we made with our amenities and services. Yes, hot breakfast is finally back. Breakfast is the most important meal of the day and our meal service is the perfect way to get it started! We are glad your stay was comfortable and we look forward to your next visit!
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Shirley wrote a review 15 Oct
Saint Charles, Missouri1 contribution
Price was excessive for the amenities, size, condition and location. Expected much more for the $200 paid and found much nicer options for half that price during 5-day road trip. Cancellation policy not as liberal as most and spent a week trying to cancel second night stay. Phone was not answered, on hold for 25 minutes then hang-up. Will have to reconsider before booking Best Western for future trips.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Guest Relations Manager, General Manager at SureStay Hotel by Best Western Albuquerque Midtown
Responded 1 week ago
Wanderer65239129422, Thank you so much for your thorough review of our hotel's policies, layout, and accommodations. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We are forwarding this review to our management for their review. Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future. We truly value our customers and are always eager to make their stay comfortable for them. Hope to have another opportunity to provide you with a superior stay!
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sheryl c wrote a review 11 Oct
Glendale, Arizona60 contributions39 helpful votes
the room was very clean had wood like tile floor perfect for my visit with 2 small dogs. The parking lot was well light and the doggie area was clean and no messes. The front counter check in young lady was very kind even gave me an excellent restaurant nearby that was dog friendly
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: our room was on the 1st floor felt very safe
See more room tips
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Response from Guest Relations Manager, General Manager at SureStay Hotel by Best Western Albuquerque Midtown
Responded 2 weeks ago
Hi sheryl c, Thank you for leaving your five-star rating of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Yes, our hotel is located within short walking distance to the restaurant and stores. Our management is always happy to serve you and we can't wait to see you again!
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qvanhorn wrote a review 4 Oct
Las Vegas, Nevada1 contribution
Overall customer service of this hotel with excellent quality of the outside of the building the door handle was broken to the door that was closest to my room so I had to go out of the way to get into the building to get into my room while it was 45 degrees outside and raining then just to get to my room and my room looks terrible the overall cleanliness was very poor there was burn marks on the lampshades there was a piece of metal poking out from the bedframe that I actually hit my shin on going to the bathroom it’s missing the fan and it’s just a hole in the ceiling next to the white shower curtains we’re on the verge of falling out the wall. I was very unhappy with this overall stay.
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Guest Relations Manager, General Manager at SureStay Hotel by Best Western Albuquerque Midtown
Responded 2 weeks ago
Hi qvanhorn, Thank you for sharing your experience, and we are very sorry for the inconveniences that you encountered during your stay. Your very detailed negative review of our facilities and cleanliness is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We are terribly sorry to hear of your disappointment with our hotel. We hope you'll return someday to see how we've grown thanks to valuable guest feedback.
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PRICE RANGE
US$53 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn - midtown hotel albuquerque, red roof inn albuquerque, albuquerque red roof inn
FORMERLY KNOWN AS
Rodeway Inn & Suites
LOCATION
United StatesNew MexicoAlbuquerque
NUMBER OF ROOMS
82
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Frequently Asked Questions about SureStay Hotel by Best Western Albuquerque Midtown
Which popular attractions are close to SureStay Hotel by Best Western Albuquerque Midtown?
Nearby attractions include Left Turn Distilling (1.2 km) and The Firkin Brewhouse and Grill (0.5 km).
What are some of the property amenities at SureStay Hotel by Best Western Albuquerque Midtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free parking.
Which room amenities are available at SureStay Hotel by Best Western Albuquerque Midtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at SureStay Hotel by Best Western Albuquerque Midtown?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western Albuquerque Midtown?
Conveniently located restaurants include Ranchers Club of New Mexico, Urban 360 Pizza, Grill and Tap House, and Il Vicino Canteen.
Are there opportunities to exercise at SureStay Hotel by Best Western Albuquerque Midtown?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at SureStay Hotel by Best Western Albuquerque Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to SureStay Hotel by Best Western Albuquerque Midtown?
Many travellers enjoy visiting The Whittlesey House (3.9 km).
Is SureStay Hotel by Best Western Albuquerque Midtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.