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Holiday Inn Express Hotel & Suites Midtown

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268 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Midtown
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Showing 263: English reviews
Aztec, New Mexico
Reviewed 18 December 2014 via mobile

In a time crunch, the printers weren't functioning in the business center. Front desk refused to help, saying he was alone for 40 more minutes. The more upset I got, the nastier he got. A couple min later, a woman comes out if an office directly behind him! Alone? She allowed me to print, but acknowledged the computers weren't printing...

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Helpful?
Thank Heather E
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Heather E, First of all, thank you very much for taking your valuable time to share your experience on your recent stay. I am very disappointed to hear how my staff failed to meet your expectations and dropped the ball on multiple occasions. Rest assured that we will discuss your experience with all team members and I will make...

Reviewed 9 December 2014 via mobile

I absolutely love this place! I have not had anything but great experiences! It all starts with Miranda! I love coming to ABQ, as I know that Miranda will relieve many of my stresses. The conference room is always arranged the way I want, the beverages are always stocked for my team and replenished without interrupting, all while smiling and...

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Helpful?
Thank Ahmed E
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Ahmed E, Thank you very much for taking the time to provide us with your excellent feedback. We are very pleased to hear that all stays have been great experiences and we hope to continue in that direction. We have shared this feedback with all employees and congratulated each and every one of them. We are very pleased for...

Torreon, Mexico
Reviewed 16 November 2014

this hotel was good for a stopover as its close to 1-25 and 1-40..........rooms are spacious .......the gal who checked us in was very pleasant and let us check in early........the only thing we didnt like is the same problem many hotels have the door slamming of other guests......many newer hotels have doors that you cant slam..........otherwise was a good...

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Helpful?
Thank 77mockmotorspitcher
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear 77mockmotor, Thank you for taking the time to share your experience on your recent stay. I am glad the location and staff met your expectations. We will make sure to share your feedback with all employees as well as our management company. We will make sure to consider the slamming of doors on our next renovation which is coming...

Surprise, Arizona
Reviewed 26 October 2014

Hotel was very clean and has easy access from I-40 or I-25. There is an Applebees across the parking lot and other places to eat, but you need to drive to them. The entire Hotel is smoke free, which is a big item for us. No pets allowed except service animals. The room rates for the end of September 2014...

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Helpful?
2Thank wipala
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Wipala, Thank you very much for taking your valuable time and providing us with your feedback regarding your recent stay. On behalf of the entire team, we are very glad you had a great and positive experience while staying with us. Our location is a plus and we are glad our team member, Dillon, was able to deliver the...

Reviewed 26 October 2014 via mobile

Our room was in need of some upgrades. Carpet was torn in one area, couch was old and lacking of support and bed mattress was going soft. Everything else about the hotel though was good. Lobby and breakfast areas were nice and there is a great walking/biking trail nearby.

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Helpful?
Thank patrickgB7631UD
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear TripAdvisor Member, First of all, thank you for taking your valuable time and provide us with your feedback in regards to your stay. On behalf of our entire team, we extend our apologies to you in regards to the condition of our room. We will make sure we share this with our management team with the objective of addressing...

Las Cruces
Reviewed 20 October 2014

The hotel was easy to find and in a good neighborhood; there was plenty of guest parking but the check-in portico was only large enough to keep two cars dry in the rain. Check-in was uneventful and I was pleased that I had the option to receive points as my rewards member perk, rather than a bottle of water, which...

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Helpful?
1Thank Emerald1125
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Emerald1125, Thank you very much for taking the time to provide your feedback in regards to your stay. I am glad you had a positive stay and we were able to meet your expectations. Rest assured your feedback will be utilized to better ourselves and our services. We will be looking into enhancing the location of our bin dispensers...

Manchester, UK
Reviewed 14 October 2014

First the good bits. We stayed at this property during part of the Albuquerque Balloon Fiesta week. It was conveniently located not far from the city centre, allowing us to use the Park and Ride service to the Fiesta Park. We booked tickets for the Fiesta online whilst at the hotel, and both the Duty Manager and the Front Desk...

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Helpful?
1Thank CheshireBrit
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Cheshirebrit, Thank you for taking the time to share this feedback from your most recent stay. It’s great to hear that you had a good stay and have good comments on all aspects of the staff. I am so sorry to hear about your experience regarding housekeeping not servicing your room and the poor quality of the front desk...

Gilbert, Arizona
Reviewed 11 October 2014

We have stayed here three times in the last several years and enjoyed it each time. The room was clean, the staff great, and the service was good. We have always felt comfortable here and would recommend this hotel to anyone going to Albuquerque,

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2Thank Elaine S
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Elaine S, Thank you for recommending us so highly. We are delighted you chose the Holiday Albuquerque Midtown on this occasion and also, for the opportunity to earn your trust. We will look forward to welcoming you back again in the future and until then, we remain at your service. Warm Regards, Sarai

Reviewed 11 October 2014

I just want to commend Tanya, the lady who did our breakfast and lunch. She was so helpful and kind and went out of her way to attend to our breakfast and lunch needs. Also, our driver, Willy, was awsome. At the front desk was Bob and Dillon was most helpful and kind to us. But the one who was...

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Helpful?
1Thank Brenda S
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Brenda S, Thank you for taking the time to write a great review! I am so glad to hear Tanya, Willie, Bob, Dillon and Miranda were able to assist you through out your stay. I take great pride in the service we provide and to hear your stay went flawless is awesome! Hopefully the next time for Balloon Fiesta...

Phoenix, Arizona
Reviewed 30 September 2014

Awesome rooms. Dillon at the front desk went above and beyond. He made sure my childs crib was in my room before we arrived. The wonderful young lady running the breakfast bar was personable and very friendly as well.

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Helpful?
Thank AJSAJT1
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear AJSAJT1, Thank you for taking the time to leave your wonderful comments regarding your recent stay with us. I’m pleased that you had a great experience at our Hotel. Dillon and Tanya will be thrilled that you mentioned them on your review. It’s also great to hear that you will be staying again, I look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 5,899 - ₹ 11,409 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Midtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The accessible roll in shower room is very difficult to maneuver around in a wheelchair.”
tmkhar, 3 Apr 2017 | Read review
“We got a suite.”
mbudbud, 21 Feb 2017 | Read review
“it's not a non-smoking hotel.”
dante15, 10 Jul 2016 | Read review
“Front facing rooms are hotter in the evening, but don't have direct sun in the morning.”
AdmiralNahohkta, 7 Jul 2016 | Read review
“All rooms are very comfortable”
sandy56025, 1 Jun 2016 | Read review
5 of 5