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Holiday Inn Express Hotel & Suites Midtown

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268 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Midtown
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Showing 263: English reviews
Reviewed 17 November 2016

Chose this hotel based on proximity to the airport (less than 5 minutes), and shuttle service. When I first checked in on an early Sunday evening, to get to my room I literally had to navigate around two over flowing odoriferous bags of trash. My room's air conditioner was extremely loud and sporadic and was ineffective in dissipating the smell....

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Helpful?
1Thank Pamela G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Pamela G, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Southend-on-Sea, United Kingdom
Reviewed 7 November 2016 via mobile

We stayed at this property for a night while on a road trip across the country. We had a large room, with sitting area; the property is next door to an Applebee's restaurant which is very handy on a rare rainy night in Albuquerque. We had several issues including intermittent wifi. Manager Russ tried to help, but eventually spoke with...

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Helpful?
1Thank nickss1
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hello, Thank you very much for sharing your stay experience with us and our guests. We are glad you enjoyed the spacious suite and yes, having an Applebee's so close is very nice. It is great to hear from you the staff was "Awesome". We look forward to you next stay so we can get to know you better and...

Reviewed 26 October 2016

The facility is not brand new and it shows. However it was staff that made it such a good experience - front desk, housekeeping, maintenance, and especially the woman who served breakfast each day. They were all friendly but professional - KUDOS! My only disappointment was frustration with the wi-fi. I had 2 devices and had to repeatedly enter the...

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Helpful?
1Thank KP C
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Thank you very much for sharing your stay experience with us and guest. We are all delighted to here it was the guest services team that provided the good experience for you. I am sorry the internet was acting up and yes, we are looking at both an upgrade in internet and the building - we will all be...

College Station, Texas
Reviewed 25 October 2016

This Holiday Inn Express is older, but well maintained. From check in to check out, the staff goes out of their way to make your stay comfortable. Our room was clean and comfortable. We liked the Keurig, fridge and microwave, too. The staff kept the free breakfast spread up until 10:00 am on a Monday morning, which we greatly appreciated....

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Helpful?
1Thank StardustTraveler
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Thank you for taking the time to share your comments with us and guest. Everyone here is delighted that the room was clean, comfortable and the Keurig, fridge and microwave in the rooms are convenient. And thank you for your comments that the "staff goes out of their way to make the stay comfortable". We know the hotel is...

Germantown, Ohio
Reviewed 25 October 2016

We were here for 3 nights during the Balloon Fiesta. The front desk manager and staff were very accommodating with a couple changes to our reservations. The rooms were very spacious with comfy beds and very clean. They provided early to go breakfast options for those going to the Fiesta early and afternoon snacks and drinks which was very nice....

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Helpful?
Thank Smfwdgrl1143
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Thank you so "very" much for sharing your comments with us and guest during your Balloon Fiesta stay. We are all so glad your stay with us during Balloon Fiesta went well. Yes, the rooms are more spacious and glad you found the beds comfy! As you know, Balloon Fiesta hours are very different then other events, so we...

Phoenix, Arizona
Reviewed 18 October 2016 via mobile

Great stay here and the staff is fantastic! Tonya and Ronnie are accommodating and helpful. Thank you for the experience! The room was very clean and comfortable. The morning breakfast was very good and had many options. All in all, a great experience here!

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Helpful?
Thank AlburqNM
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Just wanted to say thank you so very much for taking the time to share your "great experience" here with us. Yes, you are so right, Tonya and Ronnie are fantastic and we are very happy they are with us and bring so much to the guest. We look forward to you staying with us again. Sincerely, -Russ, Tonya,...

Arizona
Reviewed 17 October 2016

We stopped here after driving all day. We went from 1pm till midnight on the road. Stopped here for the night. Room was nice and relaxing. Clean. We left before breakfast. Overall great stop for tired travelers.

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Helpful?
Thank Robin R
Oruiz10, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Hi, Thank you for taking the time to share your comment with us and guest. Yes - "Good stop for long day". We are glad we could meet your stay needs - a good night sleep. Sorry, you wanted to be back on your way before breakfast, we start it at 6 am on week days and 7 am on...

Lynbrook, New York
Reviewed 21 September 2016

Wonderful service from the manager. He went out of his way to help me. I had to leave for the airport before breakfast started. He procured a few items for my kids and me to take with us. Good heated pool. Loved the Keurig coffee maker in our spacious, clean room.

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Helpful?
Thank JResnick
Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear JResnick, Thank you very much for taking the time to share with us and our guest about your recent stay. We are so glad to share with the team how a little extra goes a long way. Also that you enjoyed the Keurig coffee, heated pool and clean spacious room. We look forward to your next visit with us....

Harrisburg, PA
Reviewed 14 September 2016

The first night we stayed here my thoughts would be--this is the hotel to stay at. Comfortable bed, clean room, good pillows, fluffy towels, friendly/helpful staff, no smoking hotel, lots to eat for breakfast, friendly roadrunner, near I-40. THEN returned for 3 nights and was totally disappointed. The return trip encountered broken ironing board, soft bed, ratty towels, and a...

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Helpful?
Thank utoometoo
Oruiz10, Guest Services at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear utoometoo Thank you for your review of your recent stay. I am glad your first stay was good. Not so glad to hear about your 2nd stay. Not sure how, why or what happen. I wished on your second stay I would have known and talked with you. Please know all of the room are inspected and your second...

Sapulpa, Oklahoma
Reviewed 31 August 2016

Stayed here for a conference, the conference wasn't in this hotel. The king room had a lot of room. The TV was huge and had a swivel to watch from the bed or the couch. A desk to work from. The closet and and bathroom sink were cluttered. The full body mirror is hidden in the closet. Hotel can be...

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Helpful?
Thank PDLB2
Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear PDLB2, Thank you very much for taking the time to share your stay with us and other guest. We know guest reviews are the best. Yes, I agree with you - the TV are "huge" and good viewing from either the bed or sofa, which is nice if you have been sitting all day. We are talking about a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 5,830 - ₹ 10,817 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Midtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The accessible roll in shower room is very difficult to maneuver around in a wheelchair.”
tmkhar, 3 Apr 2017 | Read review
“We got a suite.”
mbudbud, 21 Feb 2017 | Read review
“it's not a non-smoking hotel.”
dante15, 10 Jul 2016 | Read review
“Front facing rooms are hotter in the evening, but don't have direct sun in the morning.”
AdmiralNahohkta, 7 Jul 2016 | Read review
“All rooms are very comfortable”
sandy56025, 1 Jun 2016 | Read review
5 of 5