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Holiday Inn Express & Suites Albuquerque Old Town

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Holiday Inn Express & Suites Albuquerque Old Town
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609 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Albuquerque Old Town
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Showing 597: English reviews
Houston, Texas
Reviewed 16 March 2016 via mobile

Checkin and checkout was very streamlined, incredibly friendly staff. Room was immaculate but NOISY! Avoid the rooms on the outside of the hall. Great breakfast selections, fresh, hot, good variety. Easy access to the highway and very close to the ABQ Bio Park.

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Helpful?
1Thank JCAJCrew
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear JCAJCrew, Thank you for taking the time to share your recent experience. I am thrilled to hear that our team was kind, breakfast had lots of options and your room was clean. I am extremely sad to hear the the noise was an issue. Next time we will make sure to get you in a extra quite room. Sincerely,...

Minneapolis, Minnesota
Reviewed 14 March 2016

We stayed one night and found clean rooms and comfortable beds. The manager was beyond the "call of duty" helpful with assisting me in making my handicapped brother comfortable. We are a fan of Holiday Inn Express properties as they are consistently clean rooms and friendly staff.

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Helpful?
Thank Leila C
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Leila C, It's makes my heart smile to hear our team was able to make your stay at the Holiday Inn Express Hotel & Suites Albuquerque Historic Old Town exceptional. Harris has hospitality & costumer service running through his veins and I am proud to have him as apart of my team. We hope that we will see you...

Saint Paul, Minnesota
Reviewed 14 March 2016 via mobile

Warm cookies greet you as you enter to check in (but only in the afternoon as they go quickly). We reserved a king no pet room and were upgraded to a suite, given 2 water bottles and bonus points for our stay (it pays to be an IHG rewards customer). The hotel appeared full but we didn't hear noise outside...

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Helpful?
1Thank hippyways
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear hippyways, I truly appreciate you taking the time to share your recent stay, I also would like to thank you for being an IHG Reward Member. I am glad that the front desk team was able to make sure you received all your reward perks. Hope to have you return soon. Safe Travels, Haleah

Reviewed 13 March 2016 via mobile

This hotel is a 4 star rating with excellent staff, great location, super clean rooms and just the feeling of safety to top it off. From the moment we arrived Penny and the staff were great. I had requested extra pillows & blankets and weren't in the room when we arrived but Penny made sure to have them upon our...

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Helpful?
1Thank KistinaC1
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Christina C, Penny is a gem and I couldn't imagine our team without her. Thank you for taking the time to recognize all her hard work and I can't wait to share your kind words. I am also glad to hear that you feel safe and secure in our hotel as it is always a top priority. We can't...

Reviewed 12 February 2016

The room was very nice with comfortable beds. There was easy access to I-40. We only stayed one night passing through but we felt like we were in a safe place. The hotel seems new and the breakfast spread had a lot of tasty variety.

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Helpful?
Thank Free_Charlotte
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for you taking the time to share your recent experience at the Holiday Inn Express Hotel & Suites. I'm thrilled to hear you enjoyed the express start breakfast. We hope the next time your passing through Albuquerque you stay the night with us again. Sincerely, Haleah

Reviewed 23 January 2016 via mobile

I travel to the area about five or six times per year and always stay at this hotel. The hotel is very clean, New, and comfortable and the staff is always friendly and welcoming I would recommend this hotel to anyone. It also has a great location centrally located and across the street from a travel center with great gas...

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Helpful?
1Thank Trish A
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Trish A, I appreciate you taking the time to share your recent experience at the Holiday Inn Express Hotel & Suites Albuquerque Historic Old Town. I also want to thank you for your continued loyalty to our hotel. Sincerely, Haleah

Farmington, New Mexico
Reviewed 20 January 2016

Rooms were clean and quiet. Staff is very professional. Easy access to I-40 and close to Old Town. There is a McDonalds and Starbucks across the parking lots. I always like the rates and the included breakfast is always a treat

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Helpful?
Thank Jan P
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Jan P., Thank you for taking time to write such a kind review!! I am glad to hear that our location fit your needs and that our breakfast satisfied your taste buds. I hope the next time your in Albuquerque you choose our location again!! Sincerely, Haleah

Minnesota
Reviewed 18 January 2016

This hotel was recommended because of its location (near, but not in Old Town) and easy access to I-40. Also has a brand new Starbucks next door. This is a pretty new property so everything works. Room was typical HIE, which means comfortable and clean. Spent $7 to upgrade to mountain view. Probably not worth it, but it got me...

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Helpful?
1Thank StillwaterMinn
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear StillwaterMinn, Thank you for taking the time to share a little about your recent experience at the Holiday Inn Express Hotel & Suites Albuquerque Historic Old Town. I am glad to hear that everything in your room worked properly and our location fit your needs. Sincerely, Haleah

California
Reviewed 16 January 2016

I asked upon check-in (12/18/15) if the hotel had any security in the parking lot and was told they did. After I had checked out of the hotel around 10:30am the next morning, I found that a window of my car had been shattered and some items stolen from my vehicle. When I returned to the front desk to tell...

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Helpful?
1Thank 34HilaryA
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking the time to post your experience. I am sorry that everything did not live up to your expectations. The situation with your car is frustrating and I am sorry. I would like to be the first to apologize that you have not received any type of communications. I have searched my email hoping that I accidentally...

Athens, Georgia
Reviewed 15 January 2016

This was my fourth straight HIE on a five day journey from GA to AZ and is one of the reasons I continue to choose HIE. The staff was friendly, and helpful in recommending restaurants and sights to see in the area.

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Helpful?
Thank Robert E
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

I am glad to hear that you enjoyed your stay and our staff was friendly and able to offer you a verity of places to visit and eat while in Albuquerque. I also want to thank you for your loyalty to the Holiday Inn Express brand. I hope you made it to your destination safe and sound. Sincerely, Haleah

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th Street NW, Albuquerque, NM 87104
Region: United States > New Mexico > Albuquerque
Price Range: ₹ 7,333 - ₹ 10,082 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
12 questions
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over a year ago
6 months ago
Massachusetts

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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any where but this hotel!”
 of 5 bubbles 520deonc, 24 Mar 2017 | Read review
“Rooms are loud, right off the highway”
  • this is the water that came out of the tap...
  • this was the front desks solution to the brackish water...
 of 5 bubbles nicolesW8906DZ, 20 Mar 2017 | Read review
“DONT STAY ON THE FIRST FLOOR because of busy streets around the hotel.”
 of 5 bubbles JenniferC105, 19 Mar 2017 | Read review
“Ask where the pet friendly rooms are before booking.”
 of 5 bubbles 265bobw, 26 Feb 2017 | Read review
“north side away from freeway”
 of 5 bubbles seattlejim01, 7 Feb 2017 | Read review
5 of 5