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Holiday Inn Express Salt Lake City Downtown

HIExpress.comUS$ 157*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Salt Lake City Downtown
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270 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Rock Rapids, Iowa
Reviewed 3 days ago NEW

Stayed for a conference, grateful for a good hot breakfast, water fountains for refilling water, and comfortable setting. Microwaves and refrigerator in room was perfect. Close to many great restaurants.

Thank daisy38344
Ashley B, Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear daisy38344, Thank you so much for your amazing review. I am happy to hear you enjoyed the amenities of the hotel and the surrounding area. We hope to have you stay with us again on your next visit to Salt Lake City. Please introduce yourself to me the next time you come in. I would love to thank you...

Westminster, Colorado
Reviewed 3 April 2017

This hotel was booked for me by a conference organizer and it turned out to be a most pleasant surprise. The hotel has been updated and modernized. Rooms were clean, modern and well-appointed. The location is great and the amenities great for business travelers. I will happily stay there again.

Thank jcf100
About Hotel's Favourite Review
Ashley B, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Thank you for taking the time to review your stay with us. We love hearing you enjoyed your stay and appreciated our remodeled, updated, convenient hotel. Our staff here at the Holiday Inn Express always try to go above and beyond to make our guests feel comfortable and a little easier being away from home. We would love to see...

Reviewed 5 days ago NEW

New hotel needs the construction company to come back and fix everything ! Doors mis aligned! Bathroom doors don't lock ! Air conditioner doesn't work right ! Cover of air conditioner off on balcony ! 2 elevators not enough ! Bad experience!

Thank JOHN C
Ashley B, Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear John, Thank you for taking the time to give your feedback. I apologize the room was not up to the standard you've come to expect from us. I will personally address this with our maintenance staff to ensure it does not happen again. In looking at your folio, I see the front desk has credited your account with reward...

Hastings, Minnesota
Reviewed 1 week ago

I traveled to Salt Lake City for a Convention in early May. The hotel was SO conveniently located, clean, and the staff were outstanding! The free breakfast allows you to get your day started easily, and the rooms were very nice.

Thank amegood
Ashley B, Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear amegood, Thank you for your wonderful comments. We are happy to hear your stay went well in Salt Lake. We hope if you travel to Salt Lake again you will stay with us. Thank you again for your kind comments. We will be sure to pass them along to our outstanding staff.

Spring Creek, Nevada
Reviewed 4 weeks ago

The room was a decent motel room, breakfast was okay and about what I would expect for a hotel of this level. There was a bit of noise when the Jazz game finished up (they apparently won). This would be a great place to stay for an event at the convention center, arena, or the pioneer theater. Location is good...

Thank rmgis
Ashley B, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear rmgis, Thank you for taking the time to review your stay. I apologize the room temperature was inconsistent. We recognized we had an inconsistency with our chillers and have received new equipment to resolve the issue. We are in a prime location downtown, near many nearby attractions such as the Capitol Theatre, and the Salt Palace Convention Center, and...

Reviewed 7 April 2017 via mobile

Parking stands out as a problem for me. It was difficult and a little frustrating. The room was okay, and the checking process was stilted and took longer than it should have. But the employee was professional and helpful and the property was clean. The best part is the downtown location.

Thank Dennis F
Ashley B, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Dennis, On behalf of the staff at the Holiday Inn Express Downtown, I apologize that your recent visit with us was below your standards. Our staff always tries to provide the highest level of hospitality to each of our guests. We understand that parking downtown can be frustrating. That is why we provide a convenient parking garage for our...

Reviewed 24 March 2017 via mobile

Parking lot is very busy and crowded. Also parking is not free. Air conditioning in room was loud. But, nice, clean hotel. Nice breakfast, nice pool, nice hottub. Nice staff. Comfy beds, lots of pillows. Nice showers.

1Thank David S
McKeesport, Pennsylvania
Reviewed 24 March 2017

We picked this hotel because we hd a load of points we wanted to use. So happy with the location! Friendly staff, really nice design and comfortable rooms. The breakfast is your typical Holiday Inn buffet..so no surprises there. I do a lot of research before we take road trips and this one worked out better than usual! We were...

Thank Diane C
Reviewed 20 March 2017

Clean, friendly, and overall, a nice place. Breakfast buffet was super, room was plenty comfortable. Staff couldn't be more helpful, and accomodating. Walking distance to everything. Even though our team didn't win, coming back to this place took some of the sting out of it.

Thank buddyjessie
Reviewed 13 March 2017

As a hotel close to the convention center the price was good. Breakfast was hot, the area clean - lots of variety. . Bathroom was clean and loved the separate sink from bathroom area. Staff was super - David went out of his way to help us during our check in. Only down was carpet in room was in desperate...

Thank 94sherylf
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear 94sherylf, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to read your positive feedback on the location of the hotel which you found it convenient to your...

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04/06/2017 05/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will enjoy our fully renovated Holiday Inn Express Hotel, featuring the new Formula Blue Prototype Design for Holiday Inn Express. Guests enjoy our premier location directly across from the Salt Palace Convention Center, within walking distance of City Creek Shopping Center, The Gateway, Historic Temple Square and hundreds of restaurants and night clubs. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station and Salt Lake City International Airport. Our non-smoking Holiday Inn Express offers easy access to attractions including Capitol Theatre, Clark Planetarium, Discovery Gateway Children's Museum, Energy Solutions Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, This Is The Place Heritage Park and Utah State Capitol. Guests can enjoy a plethora of amenities including: Free Hot Breakfsat, 24 Hour Indoor Pool, Hot Tub, Sauna, Fitness Center, guest laundry, Business Center, free high-speed wireless Internet access. Parking is available for a fee. Airport transportation is available through Taxi, Super Shuttle or UTA Trax for a fee. ... more   less 

Additional Information about Holiday Inn Express Salt Lake City Downtown

Address: 206 S West Temple, Salt Lake City, UT 84101-1909 (Formerly Shilo Inn Suites Hotel)
Region: United States > Utah > Salt Lake City
Price Range: ₹ 7,945 - ₹ 18,668 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Salt Lake City Downtown 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Hotel Style:
#37 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Salt Lake City Downtown staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Salt Lake City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The parking garage has a covered bridge to the 2nd floor. Very easy to access and you won't get wet taking your luggage in or out.”
DianeC98, 24 Mar 2017 | Read review
“Room on lower floors near corner can hear the crossing walk beeping all night long.”
94sherylf, 13 Mar 2017 | Read review
“Always request a room away from the elevator/s”
R5130FWkevinh, 2 Dec 2016 | Read review
“The top floor corner suite facing north/east was beautiful.”
974toma, 2 Nov 2016 | Read review
“Rooms facing SW are hot in the summer”
CoronadoCarol, 13 Oct 2016 | Read review
5 of 5
US$ 157* /night
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Hotels.comUS$ 157
Orbitz.comUS$ 157
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Prices are for 1 room, 2 adults
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