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DoubleTree by Hilton Salt Lake City Airport

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684 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Salt Lake City Airport
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Showing 667: English reviews
Reviewed 2 weeks ago

Long trip with some hiccups getting to the property. Used the "phone key" Worked well. Nerves were frayed upon arrival. Went to the bar-close to closing time. Kris Armbruster, the bartender must have sensed our frustration. He greeted us and did not rush us out due to the closing hour. We enjoyed some fabulous White Russians and remembered The Big...

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Helpful?
Thank Stacey H
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear Stacey H, We were really pleased to hear about the excellent service that Kris provided during your recent stay, he is a true asset to our team. We have all had those long travel days where nothing seems to go right, so having someone like Kris at the end of that trip is definitely a huge benefit. And in...

Las Vegas, Nevada
Reviewed 3 weeks ago

If a hotel states that "in the event of a power outage you will receive a 25% refund and HH points" I would never book. This was what we got, Along with moving hotel rooms with no help and 2 toddlers!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank davidtM1877GK
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear davidtM1877GK, I am sorry that you were inconvenienced, we understand that the blown transformer caused quite a few problems for not just our hotel but all of the buildings in the are and I know it was frustrating for our guests as we waited for the power company correct the problem. Our team focuses on prioritizing 'need' and focusing...

Missoula, Montana
Reviewed 3 weeks ago

Perfect for our recent travels. I flew in and used the shuttle from the airport, along with a flight crew--always a great indication. My husband and our dog met us. The room was clean and quiet; outside was readily accessible for the dog.

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Helpful?
Thank Marcia W
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear Marcia W, We are glad to know that you found our DoubleTree Salt Lake City Airport to be 'perfect' for your stay. Our housekeeping team takes great pride in their work and love to know that they were successful, thank you. Safe Travels, Cassy K

Houston, Texas
Reviewed 3 weeks ago

What worked: -spacious, clean and comfortable rooms -High-quality beds and linens -easy airport shuttle service -good quality room service -in-room refrigerators -good wi-fi What didn't work: -layout of hotel is unusual and a bit confusing -the bathroom was a bit small

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Helpful?
Thank Oceantele
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear Oceantele, Thank you for sharing your experience at our DoubleTree Salt Lake City Airport. We are thrilled that you enjoyed your stay. We look forward to welcoming you again! Safe Travels, Cassy K

Chagrin Falls
Reviewed 4 weeks ago

I attended a conference here. The staff were very friendly and accommodating. The rooms were spacious and clean. The food was very good. I highly recommend staying here. Unfortunately there is not much for entertainment in the immediate walking area which was fine for us.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 417conniek
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear 417conniek, Thank you for taking a few moments to review your recent experience with us, our team truly loves being recognized for a job well done and appreciates your kind words. We look forward to seeing you again the next time you are in our neighborhood! Safe Travels, Cassy K

Dacula, Georgia
Reviewed 4 weeks ago

Overall the Double Tree was an excellent hotel to visit. I would recommend this hotel to others. I look forward to staying there again. There were some problems the room accessibility, but the overall condition of the hotel in a whole is excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cedric G
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear Cedric G, I was sorry to hear that you had some problems with your room accessibility during your stay and would love to get some more information from you on this matter in order to look into it more thoroughly. I was however happy to hear that you enjoyed your time with us despite this issue and look forward...

Wichita, KS
Reviewed 4 weeks ago

This was the second time staying at this Doubletree. As last time, the inside was pleasantly updated. The room was spacious and clean. The bed very comfortable. I ordered room service and the food quality was still very good and portions large. One strange thing that needs addressed was the shower head only being as big as a silver dollar....

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Helpful?
Thank GT6
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear GT6, We were excited to hear that you enjoyed your recent stays with us. I have passed your feedback on the shower in your room on to our engineering team and they are looking into it. We look forward to seeing you again on your next trip to Salt Lake! Safe Travels, Cassy K

Knoxville, Tennessee
Reviewed 21 January 2017

Be careful! The "tower" is not very close to the checking area, and is very complicated to get to. Request near the front desk. It's a mediocre hotel at best, not worth the price of a night stay posted.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank judahw2017
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Reviewed 21 January 2017 via mobile

Little further from the city than we thought, but it was lovely and comfortable. Great staff, can't say anything negative about it. Lots of parking, and surprisingly quiet. The pool was lovely too, was welcomed with cookies!

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Helpful?
Thank Alex N
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear Alex N, We are so pleased to hear that you enjoyed your stay with us and that you were able to enjoy a few of our many amenities while you were with us. We look forward to seeing you again the next time you are in Salt Lake! Safe Travels, Cassy K

Trabuco Canyon, California
Reviewed 19 January 2017

Our room was warm and inviting arriving on a cold January late afternoon. Nice size room, but very surprised that there was no microwave nor mini frig in the room. We received both appetizer/drink coupons for that evening and food was good. Breakfast coupons for the next day and it was really a nice set up they had. Food was...

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Helpful?
Thank Peruviangoods
Cassy K, Manager at DoubleTree by Hilton Salt Lake City Airport, responded to this review

Dear Peruviangoods, I am happy to hear that our team took such good care of you while you were with us! We are in the process of adding refrigerators to every room and hope to have that finished in the next few months. We look forward to seeing you again soon! Safe Travels, Cassy K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Salt Lake City Airport offers a unique Airport setting in which to stay and relax. The hotel is two minutes from the Salt Lake International Airport and ten minutes from Downtown Salt Lake. Situated on an eight-acre lake, our resort-like hotel is surrounded by breathtaking mountain views. Our DoubleTree Salt Lake City Airport hotel features all of the comforts of home, luxury hotel services, great hotel dining, weddings your way, all the necessities of the business traveler. ... more   less 

Additional Information about DoubleTree by Hilton Salt Lake City Airport

Address: 5151 Wiley Post Way, Salt Lake City, UT 84116
Region: United States > Utah > Salt Lake City
Price Range: ₹ 5,229 - ₹ 13,943 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Salt Lake City Airport 3.5*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Salt Lake City Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Salt Lake City Airport Hotel Salt Lake City
Salt Lake City Hilton
Hotel Style:
#24 Romantic Hotel in Salt Lake City
#30 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Salt Lake City Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Salt Lake City Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“elevator slow-will want to utilize the stairs”
 of 5 bubbles 243staceyh, 12 Feb 2017 | Read review
“Closer to lobby. Our room was a long walk at far end of property. Upstairs halls warmer”
 of 5 bubbles Peruviangoods, 19 Jan 2017 | Read review
“very long corridors, get a room near elevator”
 of 5 bubbles manisfeld, 7 Jan 2017 | Read review
“Get something close to the lobby”
  • Double room
  • View of the lobby while sitting in front of the fireplace
 of 5 bubbles T2595PVjeffb, 13 Dec 2016 | Read review
“Rooms at the front seem to be noisier as there is a lot of activity from the parking lot, ones at back face the freeway but are not noisy.”
 of 5 bubbles Dr_MikeK, 5 Dec 2016 | Read review
5 of 5