We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crystal Inn Hotel & Suites Salt Lake City - Downtown

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

794 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crystal Inn Hotel & Suites Salt Lake City - Downtown
See the most recent reviews
Showing 673: English reviews
Vernal, Utah
1 review
Reviewed 25 November 2015

We had a few issues and the manager made sure everything was taken care of...Thanks for listening to your customers....We will be back. The rooms are always clean and the service can not be beat. Thanks again...

Helpful?
Thank kevin o
Torrington, Wyoming
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 November 2015

This is a nice hotel for the price. The location is withing walking distance the down town area and a lot of nice restaurants and bars. It is easy to get to from the interstate as it is on the main drag. The staff are wonderful and very helpful. On one of my stays they over booked and I had... More 

Helpful?
Thank Gabe B
Knoxville, Tennessee, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2015 via mobile

Great location near downtown Salt Lake City and easy walk to the rail station. Our room was very spacious and clean. The best part of our stay was the delicious breakfast buffet with plenty of fresh and healthy options. For the price, definitely can't beat it!

Helpful?
Thank Alysse N
crystalstar9, Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

I am happy to hear we were able to serve you. We look forward to seeing you again in the future. Dallin Stokes Corporate Manager More 

Pinedale, wy
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 November 2015

We chose a room with a jetted tub which is well worth the additional. Room well laid out, great for a working couple as we could both set up computers and work in comfort - large table with two chairs. Fantastic breakfast. Cannot fault this hotel and will stay again.

Helpful?
1 Thank momand
crystalstar9, Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

I am glad to hear your stay with us was comfortable. We look forward to seeing you again in the future. Dallin Stokes Corporate Manager More 

Fort Collins, CO
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 November 2015

I did a little research to find this hotel. I wanted one that was within easy walking distance from the Salt Palace Convention Center downtown, had nearby restaurants, and wouldn't bust my business travel budget. This place fit the bill in every way. A good hot breakfast is included and the staff can recommend restaurants for any meal. The pool... More 

Helpful?
Thank vern_bodeen99
crystalstar9, Corporate Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

We are delighted to hear that you enjoyed your stay. We hope you will be able to use our indoor pool during your next stay. We look forward to serving you again in the future. Dallin Stokes Corporate Manager More 

Gloucester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 November 2015

Very comfortable clean room - sitting area a bonus. Good variety of foods for breakfast, hot and cold options. Short three block walk to public transport and plenty of eateries nearby. Staff from reception workers to housekeeping very helpful. Experienced very little noise from guest rooms either side and upstairs.

Helpful?
Thank David G
London, United Kingdom
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 November 2015

Large, clean rooms with sofa, fridge, microwave, TV, free wi-fi and coffee maker. Bathroom has shampoo, conditioner, soap and tissues. Hotel has an indoor pool, hot tub, sauna and fitness room and is a free tram ride to Temple Square (you can walk if it's not too hot). There is no bar or restaurant. The state liquor store is only... More 

Helpful?
Thank Jane N
Huntington Utah
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 November 2015

My daughter and I planned a trip to SLC to see Garth In Concert! This Hotel is close to the venue and you can ride UTA Trax and not have to fight traffic. This Hotel is in need of repairs. First of all when we tried to booked the hotel we had Crystal Inn reward stays. I tried to call... More 

Helpful?
Thank 691janetk
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for informing us about your stay. I apologize that your your experience was less than satisfactory. We try diligently to communicate to our guests about pool and spa renovations on our website. Due to delays in the resurfacing, the pool was unfortunately not complete prior to your stay. In regard to the ice machine and shower on the... More 

Los Angeles, California
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 November 2015

Hotel is well located and room is great. Reception leaves lots to be desired. One person to check people in, answer the phone, attend the fedex man and give directions... not good. There was a power outage during my stay which made elevators stop, unfortunate but don't they have a generator?

Helpful?
Thank cailebotte
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for your feedback regarding your stay. I am sorry for the less than satisfactory service from our front desk. We try and schedule accordingly so this situation does not happen. There was a car accident that caused the power outage in about a 4 block radius of the hotel. However, I am sure this was not comfortable for... More 

Austin, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 October 2015

Huge room with fridge and microwave. Desk and sofa in one end of room made it feel like a mini suite. Hotel food not bad with excellent breakfast service. However, the fitness room is about as big as a closet, stifling hot and cramped. Pool was under repair when I was there but slightly larger than a bathtub. Free parking,... More 

Helpful?
Thank GlobalMabel

458 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (97)
Viewed
Room/Suite (32)
Viewed
Bathroom (6)
Viewed
Dining (4)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (4)
Viewed
Other (42)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (344)
Viewed
Amenities (21)
Viewed
Double Queen Room (65)
Viewed
Other (85)
Viewed
King Room (55)
Viewed
Pool (39)
Viewed
Dining (25)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salt Lake City hotels
0.5 km away
Little America Hotel
Little America Hotel
#11 of 75 in Salt Lake City
1,620 reviews
0.1 km away
Hampton Inn Salt Lake City-Downtown
0.3 km away
Hilton Garden Inn Salt Lake City Downtown
Show Prices
Show Prices
Show Prices
0.6 km away
Grand America Hotel
Grand America Hotel
#2 of 75 in Salt Lake City
1,329 reviews
1.4 km away
Hyatt Place Salt Lake City - Downtown
0.8 km away
Kimpton Hotel Monaco Salt Lake City
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Region: United States > Utah > Salt Lake City
Price Range: ₹ 5,882 - ₹ 9,712 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Booking.com, Expedia, Cancelon, Odigeo, Priceline and Cheap Tickets so you can book your Crystal Inn Hotel & Suites Salt Lake City - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Downtown Salt Lake City
Hotel Style:
#6 Best Value Hotel in Salt Lake City
#14 Romantic Hotel in Salt Lake City
#16 Business Hotel in Salt Lake City
#18 Family Hotel in Salt Lake City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King studio room is better if you have a partner to share with, I like queen bed too if you need to share a room but not the bed.”
 of 5 bubbles 905amritag, 21 Nov 2016 | Read review
“More parking on the "wendy's" side of the hotel. The "McDonalds" side gets very crowded.”
 of 5 bubbles cml153, 10 Nov 2016 | Read review
“great location to downtown and several excellent restaurants all within walking distance.”
 of 5 bubbles gehill, 31 Oct 2016 | Read review
“Refrigerator and microwave ovens in rooms, quiter floors, nearer to most of the important places in downtown”
 of 5 bubbles sudvad5, 29 Oct 2016 | Read review
“Ask for a room with the view of the Capital Building”
 of 5 bubbles 834nancyg, 26 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay