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SpringHill Suites by Marriott Salt Lake City Downtown

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Traveller (35)
Room & Suite (20)
Dining (5)
Overview
  • Excellent44%
  • Very good36%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from SpringHill Suites by Marriott Salt Lake City Downtown
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Offers from SpringHill Suites by Marriott Salt Lake City Downtown
Special Offer: Member Rates
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
There are newer reviews for SpringHill Suites by Marriott Salt Lake City Downtown
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All reviewstemple squarecomplimentary shuttle to the airportfive minute drivegreat hoteldouble bedbreakfast buffetyogurtfantastic stayexercise roomsalt lakesitting roomnice sizefree parkingthe hotel is cleanroom was spaciousdowntownslc
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21 - 25 of 161 reviews
Reviewed 23 September 2016 via mobile

The hotel is located in a very central location which makes it quick to get anywhere in the valley. As usual Marriott Suites offer great rooms and service. The place was very clean and customer service was wonderful.More

Thank Ahems
Response from Ashley S, Assistant General Manager at SpringHill Suites by Marriott Salt Lake City DowntownResponded 27 September 2016

Thank you for taking the time to give your feedback on our hotel! I'm so happy to hear that we were able to provide you with the customer service and care you deserve and expect from a Marriott hotel. We look forward to seeing you...More

Reviewed 22 September 2016

If you are young and single don't stay here. This hotel caters to the older business class. I had to ask to get my room serviced and when I did I was treated like I was a second class guest. Everyone else was more important....More

Thank Mitchell C
Response from Ashley S, Assistant General Manager at SpringHill Suites by Marriott Salt Lake City DowntownResponded 27 September 2016

Hello Mitchell, Though we have already spoken at length about this situation via email, allow me to apologize again for your experience. I'm sorry you felt you still needed to come to TripAdvisor after our conversation. As a hotel near an international airport and many...More

Reviewed 19 September 2016

The service was good, the free continental breakfast was good, the price was good, but the bed were terrible. I don't know if they were too soft or old but I felt like I was rolling toward my husband the entire night. I had trouble...More

Thank beentie
Response from Ashley S, Assistant General Manager at SpringHill Suites by Marriott Salt Lake City DowntownResponded 21 September 2016

Thank you for taking the time to give us feedback on your stay with us. I'm so sorry to hear that our beds were not to your satisfaction. As a Marriott hotel, our comfortable beds are something we pride ourselves on. If possible, I would...More

Reviewed 1 September 2016

Accidentally left an insulated lunch bag in the fridge. Called same day as check out. Told a number of stories. Finally got the GM who still couldn't help me due to the housekeeper NOT showing up to work and found out she stole my property...More

Thank carolyns555
Response from Ashley S, Assistant General Manager at SpringHill Suites by Marriott Salt Lake City DowntownResponded 2 September 2016

Thank you for your feedback on your stay with us. I know that our General Manager and you have spoken at length regarding this issue already, and I'm very sorry about the miscommunications that occurred regarding your missing item. Unfortunately due to a communication error...More

Reviewed 28 August 2016

The room and hotel are standard SpringHill Suites fare (which is to say consistently clean, comfortable and roomy). The staff at this hotel went above and beyond all expectations and helped us resolve an awkward travel problem for us, a problem they played no part...More

Thank Alan S
Response from Ashley S, Assistant General Manager at SpringHill Suites by Marriott Salt Lake City DowntownResponded 31 August 2016

Thank you for taking the time to let us know about your experience at our hotel! It was a pleasure having you and I'm glad we were able to help resolve your problem for you. We look forward to seeing you next time your travels...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 140 - US$ 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 140 - US$ 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (20)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Brenda J
6 June 2016|
AnswerShow all 2 answers
Response from Ashley S | Property representative |
Hello! Our hotel shuttle is available from 7AM-11PM every day. Airport drop offs and pick ups are our first priority, but as long as we are free we would be happy to take you to and from the convention center and other... More
1
Vote
Bob G
6 November 2015|
AnswerShow all 3 answers
Response from Ashley S | Property representative |
Hi! Our airport shuttle runs 7am to 11pm every day. When you land, call us and we will come and pick you up! When you get here we will schedule your departing shuttle ride back to the airport:) Natalie AGM
0
Votes
Room Tips
"Make sure you ask about getting a ride and being picked up by their shuttle. They are very friendly."
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"quiet rooms may be higher, but it's only 4 floors"
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"Upper floors in back would be best."
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"Avoid rooms near the elevator as you can hear the elevator going up and down."
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