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Hotel RL By Red Lion Salt Lake City

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Hotel RL By Red Lion Salt Lake City
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699 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel RL By Red Lion Salt Lake City
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Showing 634: English reviews
San Francisco, California
Reviewed 24 May 2015

Staff here are indifferent and don't care how long you wait. I got off to a bad start when I walked out of the airport and saw the hotel shuttle pull away. It pulled up again at the next terminal so I could still see it. I called the hotel and asked nicely if he could do one more loop...

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Helpful?
Thank shandydog
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear shandydog, Thank you for your business.I apologize for the delay in shuttle pickup and the indifferent response you received from the front desk. Our transportation team typically does a great job of getting our guests to/from the airport. I will share your comments with both the front desk and transportation teams to ensure future guests do not have a...

Leuven, Belgium
Reviewed 23 May 2015 via mobile

Stayed here on a tour. Already when I get put in a smoking room as a non-smoker, I'm in a bad mood. The smell of nicotine and febreze (or whatever anti-smell product) is sickening. The room itself is clean enough and so is the bathroom. Although there are a lot of smudges on the wallpaper. The furniture and general look...

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Helpful?
1Thank Ilse v
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Ilse v, I am disappointed that you stayed in a room that smelled of cigarette smoke. Sometimes, despite our best efforts, we fail to fully neutralize those types of odors. Approximately half of our rooms were renovated last year and the balance will be renovated later this year. Having said that, the condition of your room, particularly the dirty...

Boston, Massachusetts
Reviewed 19 May 2015

The location was perfect for walking back and forth to the Grand America Hotel; however, upon my arrival , one of the managers refused to let me into a room that I was sharing with one of my colleagues. The rooms were also very nice, but I also found that when I was waiting to speak with the staff at...

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Helpful?
Thank Pinkness3
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Pinkness3, I am pleased that our location was convenient and that you enjoyed your room. Your feedback will be used as a tool to help our service staff to improve and ensure future guests do not experience similar issues. Also, your positive comments will be shared with our transportation team. Thank you for your business! Paul

Reviewed 14 May 2015 via mobile

I booked through Priceline express deal and stayed in this hotel for only one night. I was sort of disappointed by the room for the following reasons. First, the central air conditioner is very noisy. I had to turn it off before going to bed. Secondly, the bed is too soft for us. One thing I do like about this...

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Helpful?
Thank jake4916
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Xi L, I am disappointed that the air conditioning unit in your room was noisy. I apologize that you had to choose between an comfortable temperature and peace & quiet. Our pillow top beds are quite popular with our guests, but understand that they can fall short for those individuals that enjoy a firm mattress. Thank you for your...

Idaho Falls, Idaho
Reviewed 27 April 2015

Room was Over priced. Front desk was arrogant and not very well trained. Rented me a room without a closet!! The best part of the stay was watching the panhandlers harass the hotel guests for change. I did get to see a bum fight, so i've got that going for me.

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Helpful?
Thank Luckydadinidaho
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Luckydadinidaho, My apologies for the shortcomings you experienced during your recent stay. Unfortunately, our hotel does have a small number of rooms that are configured in such a manner that there is no closet space. Guest safety and security is one of our highest priorities and I am disappointed that activities near the hotel made you feel uncomfortable. While...

Bronx, New York
Reviewed 21 April 2015

The hotel is very clean, the staff is very helpful and friendly, and the restaurant is pretty good as well. I called for the airport shuttle van and it was there before I got outside. I would stay at Red Lion again.

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Helpful?
Thank Ramon R
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Ramon R, Thank you for taking the time you review our hotel. We are happy to hear you had an enjoyable stay and the transportation team was spot on with picking you up from the airport! We look forward to having you stay with us the next time you are in SLC! Sincerely, Nikki S AGM

Port Angeles, Washington
Reviewed 14 April 2015

...it was a great stay. I had an amazing experience many years ago with Red Lion and I always have a soft spot in my heart for their properties. This is smack dab in the center of town which means it's easy to get anywhere. There is a small c-store across the parking lot for snacks...another nice addition. I read...

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Helpful?
Thank CaptainPuget
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear CaptainPuget, Thank you for taking the time to review the hotel, we very much appreciate it. I'm glad to hear that you enjoyed your stay and that you are loyal to the Lion!!! Thank you again and we hope to see you again soon! Sincerely, Nikki S AGM

Reviewed 12 April 2015

The hotel was chosen because we were on a budget. Honestly, I did not know how big the street blocks are in the West, so when I booked it, I hoped it would be a little closer to downtown, but with a ten minutes walk it was pretty much ok. We've got a mountains view room, but the windows were...

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Helpful?
Thank valeria_vally
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear valeria_vally, I agree, the street blocks here in Salt Lake are big! We are always striving to improve and your comments regarding the deficiencies in your room provide a great learning opportunity for our housekeeping team. Our shuttle team is always running, but I am surprised that your calls to Guest Services never rolled over to our front desk....

Reviewed 4 April 2015 via mobile

Low quality hotel. Rooms have been remodeled, but it's just lipstick on a pig. Bottom line: the staff was nice, but this place a dump. Do yourself a favor and go somewhere else. Red Lion Corporate should be ashamed of this property.

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Helpful?
Thank Av8torGuy
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Av8torGuy, I am disappointed that the condition of the hotel did not meet your expectations. In 2014, we started a multi-year renovation and are very excited about the improvements we have made and those yet to come! I was pleased by your comment that our staff is nice. Please be sure to check out our progress during your future...

Reviewed 3 April 2015

I recently stayed here for one night. I was leaving early the next day to catch a flight, and they don't even charge extra to park for multiple nights! Just registered at the front desk and was good to go. The airport shuttle left at the scheduled time in the morning and only takes a few minutes to get to...

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Helpful?
Thank Allison B
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Allison B, Thank you so much for your feedback and review. I'm glad you enjoy our complementary shuttle service, it is a service we are happy to provide. We look forward to seeing you again in the future. Sincerely, Nikki S. AGM

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of Utah's state capitol, our downtown Salt Lake City hotel is ideal for groups of urban adventurers or intrepid solo travelers-anyone looking to experience the area like an SLC native. Welcome to the brand new Hotel RL Salt Lake City. Guests can make themselves at home with our great on-site amenities and satisfy their wanderlust with the sights and sounds of the city. Grab a cup of artisanal coffee from the on-site Victrola Coffee Roasters and help yourself to a free bike rental for an eco-friendly way to explore nearby attractions. Uniquely positioned near Temple Square, our hotel in Salt Lake City offers unrivaled access to this thriving city. Discover the Mormon Tabernacle Choir, check out the views from the Ensign Peak Hiking Trail, or learn about the cosmos at Clark Planetarium. In the evening you can catch a show at the Living Stage, our recently launched on-site venue featuring local artists and performers. Sit back and swap stories with other guests while you enjoy the laid-back atmosphere. These unique facilities, along with our prime location and comfortable accommodations, make Hotel RL an ideal starting point for your Salt Lake City adventure. THE LIVING STAGE From lectures to performances to hands-on demonstrations, the Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Salt Lake City partner: The Road Home. ... more   less 

Additional Information about Hotel RL By Red Lion Salt Lake City

Address: 161 W 600 S, Salt Lake City, UT 84101-2702
Region: United States > Utah > Salt Lake City
Price Range: ₹ 6,964 - ₹ 14,406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel RL By Red Lion Salt Lake City 3*
Number of rooms: 394
Reservation Options:
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Also Known As:
Red Lion Salt Lake City
Salt Lake City Red Lion
Hotel Style:
#7 Green Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel RL By Red Lion Salt Lake City staff and other travellers.
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Questions? Get answers from Hotel RL By Red Lion Salt Lake City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a tower room. These seem to suck less than the main building - but they still suck non-the-less.”
 of 5 bubbles mikewI5062TB, 16 Jan 2017 | Read review
“The top floor stays on high heat (stifling) and the elevator frequently stops working”
 of 5 bubbles TravelLoverUT, 8 Dec 2016 | Read review
“Do not choose RL in Salt Lake City”
 of 5 bubbles 34andreiv, 14 Nov 2016 | Read review
“There are two buildings, the shorter one is better!”
 of 5 bubbles NVtraveler1908, 24 Oct 2016 | Read review
“Not next to the elevator as it's noisy, not in a corner between buildings... the WiFi is very low there.”
 of 5 bubbles IdahoTraveler2010, 17 Oct 2016 | Read review
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