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Sheraton Salt Lake City Hotel

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Sheraton Salt Lake City Hotel
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867 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Salt Lake City Hotel
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Showing 815: English reviews
Boise, Idaho
Reviewed 26 August 2015

We were very pleased with the size of the room, the cleanliness, and impressed with the comfort of the beds. It's downtown, so pretty much close to anything you need. We stayed only one night, we were on our way to Las Vegas and AZ, but I would recommend this hotel. The only downside would be the noise from the...

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Helpful?
Thank cprealtor4u
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear cprealtor4u, Thank you for staying with us on your trip to Las Vegas. We hope you will return again soon. Jeff N. Director of Sales & Marketing

United States
Reviewed 25 August 2015

This is my first time at a Sheraton property. I'm going to talk about the PROS, CONS, and OVERALL IMPRESSIONS. PROS: there's free parking in an area largely without free parking, there's free WIFI for all guests, a nice gym, there's a business area, plenty of lounge seating, there's a lot of businesses in-house (Starbucks, gift shop, bar, salon, vacation...

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Helpful?
Thank Tango_Celery
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Tango_Celery, Thank you for the review on TripAdvisor. I am truly sorry for the condition of the pillows on your bed. We take great pride on the cleanliness of our room and helpfulness of our staff. I will share your comments with our Housekeeping Department. Sincerely, Jeff N. Director of Sales & Marketing

Knutsford
Reviewed 23 August 2015

This is a hotel of two halves. We arrived late one evening and were checked in very quickly and had an excellent snack meal at the sports bar onsite. The rooms were spacious and well equipped, and we saw no reason for complaint. However the following morning we went to the Club Lounge for our breakfast and this was most...

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Helpful?
1Thank K3Kim
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear K3Kim, I appreciate your comments about the Sheraton Club. This has me concerned about staffing levels that day. We usually receive great comments about this room and I'm sorry that you didn't experience the great level of service. We will review this internally to see what we could have improved. Sincerely, Jeff N. Director of Sales & Marketing

NY
Reviewed 23 August 2015

Upon arrival, check in was both friendly and quick. Our room was very nice, clean and updated. This hotel is located within walking distance to many attractions. The complimentary airport shuttle was a plus. Our room was located on the1st floor near a bar and conference rooms, so it was not always quiet. If you prefer quiet, I would recommend...

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Helpful?
Thank NyLbn
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear NyLbn, Thank you for being our guest and we hope you will return again soon. Jeff N. Director of Sales & Marketing

Chippenham
Reviewed 21 August 2015

Great location, just a few blocks from the down town area. Personally I'm not really a fan of the Sheraton rooms but our room was comfortable enough even if the bathroom was tiny. We were at the end of the hall next to an ice machine that was making such a racket, we could hear it in our room -...

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Helpful?
Thank SnowWhite78
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear SnowWhite78, Thank you for being our guest and I'm glad you enjoyed our location in downtown Salt Lake. We hope you will return again soon. Jeff N. Director of Sales & Marketing

SLC
Reviewed 19 August 2015 via mobile

The hotel is in a convenient location and the staff is friendly. However, there were dishes lining the hallways waiting to be picked up by the maid staff. At first I assumed they were there because it was early in the afternoon but they were there all day and night. The beds were extremely hard and uncomfortable, although they had...

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Helpful?
Thank SaraScarlett
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear SaraScarlett, I am sorry for the guest disturbance and for the dishes in the hallway. This is a good reminder that all staff members should check the hallways frequently. I will share this with our team. Thank you for staying with us and we hope you will chose to stay with us again. Jeff N. Director of Sales &...

Green River, Wyoming
Reviewed 19 August 2015

People at front desk and restaurant very polite. Went to the bar on our anniversary which was August 1st. The bartender on shift was rude...constantly had to wait on service when it was only me and my husband there. Considering the money we spent I didn't appreciate her attitude. Guess cause we were in t shirts and jean shorts we...

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Helpful?
1Thank Heather G
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Heather G, I am sorry for your experience in our bar. This type of behavior from our employees is not acceptable. We take great pride in offering great service to everyone. I will look into this more. Sincerely, Jeff N. Director of Sales & Marketing

New York City, New York
Reviewed 16 August 2015

Earlier reviews talk about dingy old rooms, but they must have had a remodel. Service was efficient and friendly. Didn't try the restaurant yet, but everything else has been what I'd expect from a Sheraton or SPG property. Only ding is that wifi is horribly slow-- 1 mb down and .02 mb up (not a typo). I'm tethering on my...

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Helpful?
Thank DennisYu
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear DennisYu, Wow! What a great compliment. Thank you for staying with us! We hope you will keep coming back frequently. Sincerely, Jeff N. Director of Sales & Marketing

San Francisco, California
Reviewed 13 August 2015

I guess I didn't have high expectations but the hotel and SLC itself where surprisingly nice. Very friendly staff, clean hotel, nice outdoor space and spacious rooms. It seems like the rooms were recently refreshed which is always nice. My only two complaints were that the bed in my room wasn't very comfortable and the hotel is a bit of...

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Helpful?
Thank Dionisita
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Dionisita, I'm glad you had an experience that was better than you expected. Thank you for staying with us! Jeff N. Director of Sales & Marketing

Minneapolis, Minnesota
Reviewed 7 August 2015

After reading reviews I am not sure what we expected but this hotel was just fine by us. It was clean and had a lot of amenities. The front desk gentleman gave me a great tip about taking my 5 year old to the the Natural History Museum to see dinosaur fossils which was 10 minutes away versus the 3...

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Helpful?
1Thank lorna p
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Iorna p, Thank you for the review! We have a lot of great features to our hotel and I'm glad you experienced all of these. We hope you will come again soon. Jeff N. Director of Sales & Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in one of our 362 comfortably spacious guest rooms or 6 suites. Experience the celebrated "ahhhh" of the Sheraton Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Salt Lake City Hotel

Address: 150 West 500 South, Salt Lake City, UT 84101
Region: United States > Utah > Salt Lake City
Price Range: ₹ 7,069 - ₹ 21,534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
Number of rooms: 362
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Also Known As:
Sheraton Salt Lake City
Salt Lake City Sheraton
Hotel Style:
#5 Luxury Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Salt Lake City Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Salt Lake City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get the Executive Floor take it because you get Breakfast and Happy Hour every day.”
 of 5 bubbles craigwH3132NV, 24 Mar 2017 | Read review
“We loved our room on the ninth floor. It was very quiet although it faced the street (and the mountains”
 of 5 bubbles bostontie, 10 Mar 2017 | Read review
“Request to stay in the tower.”
 of 5 bubbles KateH206, 6 Mar 2017 | Read review
“All the rooms either overlook the mountains or the city.”
 of 5 bubbles CaptainJohn58, 1 Mar 2017 | Read review
“Make sure that they will take your points”
 of 5 bubbles X7888IPdannym, 27 Jan 2017 | Read review
5 of 5