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Sheraton Salt Lake City Hotel

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Sheraton Salt Lake City Hotel
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848 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Salt Lake City Hotel
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Showing 796: English reviews
Reviewed 3 weeks ago

We are trying to use our Marriott Rewards points at check in and the girl was very rude. I was told that I had to call Marriott and transfer the points to Sheraton. I thought you were the same company now. I have never stayed in Sheraton and I wanted to try it. I will stay Marriott from now on....

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Helpful?
Thank Danny M
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I am sorry our front office team was not able to better help you redeem your points when you arrived at our hotel. As I'm sure you already know, Marriott Rewards and SPG have not been combined into one program yet. However, you are able to redeem your points at any of the hotels. I will follow up with our...

Calgary, Canada
Reviewed 3 weeks ago

We had read reviews and Sheraton was not rated as high as some others, however it looked nice so we choose it for a 3 night business stay. The upgrade for Executive Floor that comes with private breakfast and evening happy hour exceeded our expectation and was very good value. Many hotels serve breakfast, but we enjoyed the variety and...

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Helpful?
Thank 765lorilee
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was so great to read we exceeded your expectations. It was also wonderful to hear you had the opportunity to take advantage of our Sheraton Fitness as well as enjoy the atmosphere in our Sheraton Club. We really appreciate you taking some of your time in letting us know and look forward to welcoming you back the next time...

Memphis
Reviewed 3 weeks ago via mobile

Location is excellent. Service was very polite. Room size was good. But multiple small issues. Thermostat would not do what it was set up to do. The shower flow was very weak and not good. Drain was slow. And they had added room service charge for someone else which was then asked to be removed. Their beds are not as...

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Helpful?
Thank jogijogi99
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read our downtown Salt Lake City location was perfect for your needs. We are actually in the middle of a multi-year remodel, so it makes me feel good about where we are spending our capital dollars. If was also nice to read you were able to take advantage of our complimentary airport shuttle...not many hotels offer...

Chicago, Illinois
Reviewed 4 weeks ago

Being a software consultant, I have stayed in my fair share of hotels around the nation and of which I usually am compelled to tell the story to help others so here we go... ARRIVAL and CHECK-IN: When I arrived at this location my introduction to the facilities was sub-par. There wasn't much in the way of check-in parking and...

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Helpful?
Thank gktechinstruct
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

Let me start by apologizing for the less than warm welcome you first received. I will follow up with both my housekeeping and front desk teams to see what happened. That being said, I was very happy to read you felt we bounced back and you were able to truly enjoy the rest of your stay. I would agree, especially...

Reviewed 4 weeks ago

Great location in the heart of downtown SLC. Enjoy the SPG benefits, including upgraded room and club lounge with breakfast and all-day snacks. Easy and free parking is a plus. Walking distance to many restaurants and the light-rail line.

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Helpful?
Thank Denise P
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read your enjoyed your stay with us and found our downtown Salt Lake City location useful. Thank you for taking some time to let us know. We look forward to welcoming you back!

Ilminster, United Kingdom
Reviewed 9 January 2017

The hotel itself is pretty good, much as you would expect from a 4 star establishment – very nice well equipped room. We also enjoyed great views over the city to the mountains from our 8th floor balcony. The hotel is close to a busy intersection, but there were no noise issues for us. What let it down badly and...

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Helpful?
Thank Old_Waspy
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

While it was great to hear you enjoyed your stay at our hotel and you found our team to be helpful, I am sorry for the poor communication between our bell team and your tour bus. I will follow up with our guest services team to review what happened and look for ways to ensure it does not occur in...

Ogden, Utah
Reviewed 1 January 2017

My husband and I stayed at the Sheraton while attending a NYE party. After seeing the outside of the hotel (outdated), I was pleasantly surprised at the elegant and modern atmosphere inside. It was beautifully decorated and the staff was friendly and helpful. Our room was clean and modern. My husband used to work for a hotel chain, and has...

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Helpful?
Thank HLWC2003
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read you enjoyed your stay with us here in downtown Salt Lake City while you rung in the New Year. Our north side guest rooms offer great views of the city and festivities. Most importantly, I was very happy to read you found our team to be friendly and helpful. It's our job to make you...

Las Vegas, Nevada
Reviewed 29 December 2016

Pros: - The staff was phenomenal and courteous. Nothing was too much to ask, and they were happy to assist you - The shuttle can take you to downtown or airport - The room we were in was clean, and housekeeping was thorough - The continental breakfast from the room service was delicious, sized just right, and reasonably priced -...

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Helpful?
Thank travelpimp
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I was delighted to read you enjoyed your visit with us here in downtown Salt Lake City. While the skiers are certainly happy with the amount of snow we have been getting, I am sorry about the snow covered sidewalks. We do offer a complimentary downtown shuttle to get our guests where they need to be. Thank you for taking...

Reviewed 26 December 2016 via mobile

We got this hotel on a Priceline express deal and when we saw what hotel it was we were hesitant. We were pleasantly surprised, the room was nice and the hotel was close to downtown restaurants and events. We really enjoyed our stay. Everything was clean and the staff was very friendly.

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Helpful?
Thank Camee S
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was wonderful to read we exceeded your expectations and you found our downtown Salt Lake City location to be perfect for your needs. I appreciate you taking some of your time in letting us know...we look forward to welcoming you back!

New York
Reviewed 19 December 2016 via mobile

Located two blocks from the city action you can't go wrong. A last minute stop here was fortunate for us with available clean, comfortable rooms, a friendly, helpful staff and a price that won't break the bank. Bonus, Starbucks is located in the large and beautiful lobby and is open at 5:30 am for early risers. Sipping coffee on comfortable...

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Helpful?
Thank Donna D
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I just finished reading your review and was delighted to "hear" you enjoyed your stay with us. I was very happy to read Zach and our front office team took good care of you. Their mission is to ensure our guests feel properly welcomed and it sounds like they did just that! I appreciate you taking some of your time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in one of our 362 comfortably spacious guest rooms or 6 suites. Experience the celebrated "ahhhh" of the Sheraton Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Salt Lake City Hotel

Address: 150 West 500 South, Salt Lake City, UT 84101
Region: United States > Utah > Salt Lake City
Price Range: ₹ 8,199 - ₹ 21,843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Sheraton Salt Lake City
Salt Lake City Sheraton
Hotel Style:
#6 Luxury Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Salt Lake City Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Salt Lake City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure that they will take your points”
 of 5 bubbles X7888IPdannym, 27 Jan 2017 | Read review
“High up and you see the city lights, but only from 1 side.”
 of 5 bubbles gktechinstruct, 20 Jan 2017 | Read review
“city of mountain view ... take your pick”
 of 5 bubbles 476denisep, 18 Jan 2017 | Read review
“Choose a higher room away from traffic noise.”
  • This roof area could do with a good clean or repainting.
 of 5 bubbles Old_Waspy, 9 Jan 2017 | Read review
“Look for a room away from vending machine - they are noisy”
 of 5 bubbles travelpimp, 28 Dec 2016 | Read review
5 of 5