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SpringHill Suites Salt Lake City Airport

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SpringHill Suites Salt Lake City Airport
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346 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Salt Lake City Airport
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Showing 331: English reviews
Toronto, Ontario
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 September 2016 via mobile

The hotel is close to airport and is not difficult to find. We got a rental car so we have not tried the shuttle service. Check-in without problem. Rooms are of average condition but clean. Breakfast is OK. There is a small pool but we don't have time to try it out. For a room that can accommodate 5 people,... More 

Helpful?
Thank Chiu Y
Ebrahim A, Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. I'm sorry to hear we were only average, as we strive to provide a memorable experience for all of our guests it seems as we have failed you. We hope to see you again at our property so we can show you... More 

Atlanta, GA
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 September 2016

OK place to spend the night after a late flight arrival. All staff were friendly and the free breakfast was good. For a newer hotel, the hotel is showing signs of age. Our room had a cracked sink, small stains on the floors, and the tissue box holder did not even have a box of tissues in it. Overall minor... More 

Helpful?
Thank ATL23
Ebrahim A, Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. I have shared your feedback with our engineering and housekeeping department to make sure these issued are resolved. I am truly sorry you have a bad experience at our property. We hope you stay with us again and let us show you... More 

Chicago, Illinois
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 August 2016

Check in didn't go so well, they didn't have a room for me when I arrived (they had my colleague's room but not mine, and they were booked together...). I understand these things happen but the front desk attendant at the time (1AM - we were arriving late from the airport and I had called in advance to let them... More 

Helpful?
1 Thank CurlyQ87
Ebrahim A, Front Office Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. I am very sorry to hear about your experience with us, I understand how frustrating that must have been not having your room ready when you came to check in. We have shared this with our team to prevent this from happening... More 

Michigan
Level Contributor
257 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 16 August 2016 via mobile

I thoroughly enjoyed my quick stay at this hotel. My primary concern was convenience and location by the airport. The hotel was close and easy to get to. I was delighted by the hotel's interior. It had a clean, modern feel with a comfortable bed and spacious suite. I did not have time for the amenities--breakfast, pool, etc--but they all... More 

Helpful?
Thank MichiganTravelwriter
Ebrahim A, Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. As we pride ourselves in providing a memorable experience for all of our guests it seems as we have succeeded. We hope you visit us again and get a chance to take advantage of all of our amenities. Again thank you so... More 

Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2016

Arrived here at around 1:15 am after a 40 hour amtrak train ride. The front desk attendant first claimed my reservation wasn't in the system (I had made it with my credit card reward website) until he made me call them and they helped him find it. Only once he found it and we'd been there for 20 minutes did... More 

Helpful?
Thank Libs84
James M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

I want to sincerely apologize for any reservation issues you may have encountered while traveling with us. As a Marriott property we always strive to exceed our guests expectations by providing a clean, enjoyable stay. It is clear we were unable to provide this for you during your most recent visit. We thank you for your review and will use... More 

Ellicott City, Maryland
Level Contributor
430 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 31 July 2016

When I needed a hotel near Salt Lake City Airport, the Springhill Suites was a logical choice. It's close (5 minutes), and I was pleased to find excellent accomodation in the well-designed suites. Although I was traveling alone, the separate powder room and shower room make a great deal of sense. Checkin was easy, but I found the front desk... More 

Helpful?
1 Thank EC13091
Ebrahim A, Front Office Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. I am very sorry to hear about the negative experience you had with our front desk team. I understand the expectations you are accustomed to by Marriott standards and I will make sure to share this with our team to make sure... More 

Venice, CA
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 July 2016

I travel a good amount and Springhill is often my choice. This one at the SLC airport is not a bad hotel, it just seems odd. Almost like they do not care much. The room was fine, typical room. Clean and comfortable. The lobby was a mess. it was like they try to cram three lobbies worth of furniture into... More 

Helpful?
1 Thank Joryla
Ebrahim A, Front Office Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. As we pride ourselves in providing exceptional service it seems as we have failed you. I understand it must have been frustrating seeing pantry not be full, I do apologize for that. I will make sure to share you concerns with the... More 

Parsippany, New Jersey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2016 via mobile

Arrived on a delayed flight very late. Check in was very quick. Rooms are extremely clean. Breakfast was plentiful and delicious in the morning. Everyone was very friendly and eager to help and make sure our stay was great. The only thing was that we waited about 30 minutes for the shuttle when we were told it would only be... More 

Helpful?
Thank egerber
Ebrahim A, Front Office Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay. I am very happy to hear you enjoyed your stay with us and all our property has to offer. I will make sure to share this with our team to show them that their hard work is appreciated. If your travels brings you back... More 

Stuart, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2016

Truly wished all of our hotel stays would have equaled our experience here. It was our last night before flying home from a 10 day family trip. Room was very clean, spacious, two bathrooms, with many extras. Modern, newer facility. Will definitely keep this hotel in our records and tell others of our experience. Now, we will also look for... More 

Helpful?
Thank JB34997
Ebrahim A, Front Office Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. As we pride ourselves in providing exceptional rooms with exceptional service it seems as we have succeeded. I will make sure to share this with our team to show them that their hard work is appreciated. If your travels brings you back... More 

Jackson, Mississippi
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 July 2016

First time to stay in a Spring Hill Suites and I was blown away. The room was @$100 with Marriot rewards member discount. The suites are the best designed and thought out rooms at any price. A powder room (toilet and sink), a bathroom with shower and sink, a walk in closet, a frig and microwave etc. The staff was... More 

Helpful?
Thank wheels13
Ebrahim A, Front Office Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. I am very happy to hear you enjoyed our property and all it had to offer. We pride ourselves in providing high quality rooms with exceptional service and I am happy that we were able to show you just that. If your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Salt Lake City Airport offers a complimentary 24-hour shuttle service to the airport. It is also convenient to a number of attractions and can be the perfect starting point for visits to Energy Solutions Arena, Gateway Plaza, Temple Square, and Salt Palace Convention Center. Guest suites are 25% larger than most suites in the area. The property also features a complimentary new breakfast buffet, high-speed Internet Access, indoor pool, and fitness room. ... more   less 

Additional Information about SpringHill Suites Salt Lake City Airport

Address: 4955 W Wiley Post Way, Salt Lake City, UT 84116-2814
Region: United States > Utah > Salt Lake City
Price Range: ₹ 5,403 - ₹ 9,986 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Salt Lake City Airport 2.5*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Travelocity, Booking.com, Orbitz, Priceline and Odigeo so you can book your SpringHill Suites Salt Lake City Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Marriott Salt Lake City Airport Hotel Salt Lake City
Hotel Style:
#19 Romantic Hotel in Salt Lake City
#22 Family Hotel in Salt Lake City
#28 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Salt Lake City Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Salt Lake City Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all good”
 of 5 bubbles Wienerfish, 10 Nov 2016 | Read review
“Close to airport.”
 of 5 bubbles JB34997, 22 Jul 2016 | Read review
“3rd floor rooms r quiet”
 of 5 bubbles boatlover7411, 20 Mar 2016 | Read review
“Ask to stay on the back side of the property away from the road to help avoid noise”
 of 5 bubbles boydpc, 15 Mar 2016 | Read review
“Most of the rooms should be pretty good.”
  • Sitting area behind the desk
  • Desk area
  • Two double beds
 of 5 bubbles Jman293, 27 Feb 2016 | Read review
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