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Comfort Inn & Suites Macon

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Comfort Inn & Suites Macon
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188 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Reviewed 3 weeks ago

Pretty standard quality of choice hotels. Staff very nice and accomodating. Recently remodeled some parts still need work but overall good visit. It is near train tracks but couldn't hear them from our room. There was no carpeting in rooms which made putting feet on the ground not as pleasing as would have wanted. Indoor heated pool looked inviting but...

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Helpful?
Thank jdbanning
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest satisfaction. We thank you for taking your time in letting us know about your most recent stay. We hope to provide all of our guest with the same level of satisfaction.

Waldo, Ohio, United States
Reviewed 4 October 2016

After a SUPER long day of traveling, we stopped here. Upon walking in, I found it to be not very nice but the guy at the counter was nice. Walked into room to a smoke alarm chirping- called down- no one came. After 20 mins, a tired group of travelers we asked for a refund. Mirror in room broken, hair...

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Helpful?
Thank Stacie H
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest. Thank you for taking your precious time to let us know an area of Improvement. After reading about your experience I took immediate action to resolve the issue. We strive ourselves on providing the greatest customer experience and room conditions so that all of our guest may have a wonderful stay. Again I do personally apologize for...

Chicago, Illinois
Reviewed 16 June 2016

This place is tucked in out of the way (think QUIET) but close to restaurants on Arkwright RD. Everything in the entire place looks to be brand new! I especially appreciated the entire building is smoke free. Even on graduation weekend (sold out) my reservation was waiting for me at 11 PM and the rate was the best in the...

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Helpful?
Thank Puget P
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites are truly motivated by your kind words. We strive to achieve this level of service to all of our guest. Thank you so much. Comfort Inn & Suites Manager & Staff

Reviewed 15 June 2016

The room was adequate for the price, but at breakfast, there was not enough food for the guests. There was one young woman handling the breakfast, and she appeared to be overwhelmed. Twice she ran out of food so we finally gave up and left. The personnel at the front desk was indifferent. At home we realized we had left...

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Helpful?
Thank atthebch
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We do sincerely apologize about your most recent stay. Me and my staff are looking into the inconveniences you faced. Thank you for bringing them to our attention. We are working diligently to solve these issues. Thank You

Indianapolis, Indiana
Reviewed 15 June 2016

The remodel was horrible. It looked like a 5 year old had done it. Things didn't work. Wires were exposed. An extension cord was on the microwave. A light switch was CUT IN HALF. Floors had tears in them. There was paint splattered everywhere! Had we not been exhausted when we stopped we would NOT have stayed there. When we...

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Helpful?
Thank granny393
Nashville
Reviewed 12 June 2016

Facility was very nice. Our suite had a nice sofa to relax. Breakfast area had your typical items and everything was in working order. Never heard the trains until I was sitting outside enjoying my morning coffee. Only complaint we have is with the AC. Lacked air flow volume. Settings did not seem to make a difference. But brought a...

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Helpful?
Thank Cinamngrl
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites strive to offer all our guest the best possible customer service and overall guest satisfaction. Thank you for taking the time on letting us know about your stay here . Look forward to seeing you here again. Thank You

Reviewed 10 June 2016 via mobile

Don't stay here - room was gross - do not walk on the carpet with bare feet - filthy and torn - bathroom floor was dirty , with a dead spider on it - soap dish was filthy - bed was ok - no bugs but we had to check it before we got in it - There was an...

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Helpful?
Thank Jillian J
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest. Thank you for taking your precious time to let us know an area of Improvement. After reading about your experience I took immediate action to resolve the issue. We strive ourselves on providing the greatest customer experience and room conditions so that all of our guest may have a wonderful stay. Again I do personally apologize for...

Sparta, Tennessee
Reviewed 2 June 2016

The room was clean and stocked with towels. Night check in staff was friendly. We checked in shortly before pool closed, but there's an indoor pool area (small but sufficient) that did have the required handicap accessibility. The only issue with the night time was the fact that trains went by VERY CLOSE and sounded their horns loudly until midnight....

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Helpful?
Thank ShannonHaze
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Guest, We express our sincerest apologies about your stay with us. We were unable to perform to our utmost during your most recent stay. We here at the Comfort Inn & Suites strive to achieve great customer service and overall guest experience and we failed to accomplish that for you. We will try harder for all of our guest....

Keswick, United Kingdom
Reviewed 27 May 2016 via mobile

Room clean and comfortable. Good bathroom, hot water. Clean. Breakfast horrible! Waffle iron not working, toaster not working, out of pancake mix, biscuits like frozen hockey pucks, bagels looked anemic, staff indifferent. Add $7 to the rate cuz you'll need to go to Waffle House.

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Helpful?
1Thank Ron B
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Guest, Me and my staff are truly saddened that your stay was not 100%. We truly strive to offer the best possible customer service and guest experience to all of our guest. We will make sure the make the necessary adjustments in order to ensure that all of our future guest do not have the same issues. Thank you,

El Paso, Texas
Reviewed 10 May 2016

The motel is great. We asked for a quiet room on the ground floor and got exactly what we wanted. The room was spacious and bed was comfortable. The lobby area is nicely decorated and breakfast was generous with plenty of choices and places to sit. The front desk personnel were helpful and friendly. It is near several restaurants. My...

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Helpful?
Thank langhorn160
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites are truly motivated by your kind words. We strive to achieve this level of service to all of our guest. Thank you so much Comfort Inn & Suites Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn & Suites, a Macon hotel near Mercer University (HOTEL ROOMS HAVE BEEN FULLY REMODELED as of 1/1/12). The Comfort Inn & Suites® hotel, ideally located in Macon, is in the heart of Georgia and the historical crossroads of the south. Mercer University, Wesleyan College and Macon State College are located nearby. Macon is known as the Cherry Blossom Capital of the World with over 275,000 Yoshino cherry trees. The Cherry Blossom Festival is an annual spring festival that acts as a window to the Middle Georgia area that draws thousands each year to Macon with its venues, locations, entertainment, arts and crafts, shows, services and, of course, its beautiful cherry blossoms. Additional area attractions include: Georgia Music Hall of Fame, Georgia Sports Hall of Fame, Philips Arena, Tubman African American Museum. There are many excellent chain restaurants within WALKING distance of the hotel and two shopping plazas are nearby with multiple fast food restaurants and cinema theatres. Guests of this Macon hotel will enjoy amenities like FREE HOT BREAKFAST, free local calls, free weekday newspaper and free coffee in the lobby. The hotel has an exercise room and indoor heated pool. Business travelers will appreciate free wireless high-speed Internet access, a business center and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, irons, ironing boards, hair dryers and coffee makers. Non-smoking rooms are also available. Whether traveling to Macon for business or pleasure, the Comfort Inn & Suites hotel is the perfect place for any guest. ... more   less 

Additional Information about Comfort Inn & Suites Macon

Address: 3935 Arkwright Rd, Macon, GA 31210-1702
Region: United States > Georgia > Macon
Price Range: ₹ 4,356 - ₹ 6,466 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Macon 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Inn And Suites Macon
Comfort Inn & Suites Macon Hotel Macon
Comfort Inn Macon
Macon Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Macon staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn & Suites Macon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I only stayed one night on the 3rd floor. I suspect all the rooms are great!”
 of 5 bubbles pugetp, 15 Jun 2016 | Read review
“Our room was near the lobby and washer/dryer area, yet it was quiet.”
 of 5 bubbles langhorn160, 9 May 2016 | Read review
“Hilton honors members get free Wifi - I'd check first if you are not a member.”
 of 5 bubbles Clogtowner, 13 Jan 2016 | Read review
“For less road noise, try to get an odd numbered room.”
 of 5 bubbles krisreger, 26 Oct 2015 | Read review
“I had a 2nd floor room in the middle of the hallway and it was quiet.”
 of 5 bubbles RayW35, 21 Oct 2015 | Read review
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