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BEST WESTERN Riverside Inn

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#9 of 68 Hotels in Macon
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Riverside Inn
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484 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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LaPorte, United States
Reviewed 2 days ago NEW

Clean, well decorated, helpful staff, very satisfied. They gave us a room by the highway and it was noisy but then they gave us a nice room. The employees were very friendly and helpful. Nice breakfast items , and the check out employee was very helpful with setting me up for my points.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer M
Lowestoft, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017

We from the UK and in the second week of a 5 month tour of the USA. Because we are here for so long we are looking for budget hotels, booking them as we go. We are already starting to get a feel for what we like and we look for free parking and WiFi wherever we stay. This has...

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Helpful?
Thank RichardDixon66
About Hotel's Favourite Review
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear RichardDixon66, Thank you for such a wonderful review. As always it is a rewarding to learn that our efforts have made our guests stay pleasurable, memorable, and comfortable. Hopefully your 5 month USA tour has been one to remember. We sincerely appreciate your business and recommendation. Please come back to see us on your next USA tour. Most sincerely,...

Reviewed 4 days ago NEWvia mobile

Very old hotel the Wi-Fi is worthless got stuck in a room that was where the pets were dogs barking all night couldn't get much sleep. The room was not very clean and the breakfast was below average. We asked the front desk for another room and was told no other was available not very friendly or helpful staff

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Helpful?
Thank Tony S
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Tony S, We are very sorry that you were disturbed by noise of other guest. We always try to control these problem but sometimes it's almost impossible. Thank you for staying with us and again we are very sorry for this experience. Most sincerely, Best Western Riverside Inn Macon, GA

Worcestershire, United Kingdom
Reviewed 1 week ago NEW

We were passing through Macon, the BW is older than some we have stayed in, the room although in the no smoking block did have a strong smell of smoke (I think this may be from people smoking outside). The staff were great, we had a smelly sink and they came up straight away to sort out and did offer...

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Helpful?
Thank katyguest2016
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Katyguest2016, Thank you as you were passing through Macon. We are sorry that you had a problem with the sink and the small of smoke. We will certainly address these issues and make corrections immediately. Thank you again for staying with us, please come back soon. Most sincerely, Best Western Riverside Inn Macon, GA

Millington, Tennessee
Reviewed 1 week ago

This was the best BW's I have stayed in in a very long time. The beds were comfy, the room was very clean and there was plenty of pillows. The bathroom was very clean and the decor through out was nice. Fridge and microwave was a plus. I would recommend this BW to anyone traveling.

Review collected in partnership with Best Western
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Helpful?
Thank debbiecO6814ED
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Debbie06814ED, Your comments just made our day. Thank you so much for your comments and recommendations. Your business is very important to us and we hope you will make us your home when you travel to Macon. Most sincerely, Best Western Riverside Inn Macon, GA

Reviewed 2 weeks ago

This is an older hotel. The staff does a great job of keeping it up. The value for the price is very good. The location is a good central location. The hotel sett off the road and is quite in most rooms. If you want a beer, with a hometown bar, the Front Porch is next door.

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Helpful?
Thank Scott W
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Scott W, One of the best part of our business is guest that come back time after time. You become friends and family and we always look forward to you next visit. Thank you so much for your comments and for always choosing our hotel. Most sincerely, Best Western Riverside Inn Macon, GA

Reviewed 2 weeks ago

Comfortable bed and desk chair. Room was clean and furnishings are fine. Breakfast was hot and good.. Coffee quality fairly good. However, my laptop kept losing its Internet connection so I had to keep reconnecting. Sometimes it would connect with no Internet access.

Review collected in partnership with Best Western
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Helpful?
Thank BuffaloBob43
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

DearBuffaloBob43, Thank you for letting us know of the internet problem, we have address the issue so that other guest will have a better experience. Thank you also for choosing our Best Western Riverside. We do hope you will visit again soon. Most sincerely, Best Western Riverside Macon, GA

Dansville, Michigan
Reviewed 2 weeks ago

It was clean and had a nice breakfast. It did not have an elevator, and since there were no clean rooms on the 1st floor when we checked in at 4:00, we had to lug our large suitcases up the stairs. (We are in our 60's).

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Helpful?
Thank kathyd105
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Kathyd105, Thank you for your review. We value guest feedback and will use your comments to improve for future guests. We hope to see you again soon. Most sincerely, Best Western Riverside Inn Macon, GA

Newnan, Georgia
Reviewed 3 weeks ago via mobile

My husband and I stayed here one night in order to go to a blues show in Macon Georgia. The hotel is advertised as pet friendly and we booked our stay through BringFido.com. We have a medium sized dog that stayed the night with us in the room. At 1:30 AM the front desk called our room and woke us...

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Helpful?
Thank kapustah
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Kapushtah, Thank you so much for choosing our hotel and for posting this review of your visit. We are so sorry for the confusion on the pet fee and the inconvenience of being awaken at 1 AM. We will address this issue so it wont happen again. We hope you will come back soon. Most sincerely, Best Western Riverside...

Reviewed 3 weeks ago

Compare the value to other hotels in the area. Older building but well kept. Well lighted parking lot, quiet rooms, friendly staff. Decent breakfast buffet in need of a little upgrade but good enough to make the Best Western a recommendation.

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Helpful?
Thank Donald H
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Donald H, Thank you for your review. We value guest feedback and will use your comments to improve for future guests. We hope to see you again soon. Most sincerely, Best Western Riverside Macon,GA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee. ... more   less 

Additional Information about BEST WESTERN Riverside Inn

Address: 2400 Riverside Drive, Macon, GA 31204
Region: United States > Georgia > Macon
Price Range: ₹ 5,301 - ₹ 7,984 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Riverside Inn 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western Riverside Hotel Macon
Best Western Macon
Macon Best Western
Hotel Style:
#5 Best Value Hotel in Macon
#10 Family Hotel in Macon
#11 Romantic Hotel in Macon
#14 Business Hotel in Macon
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Riverside Inn staff and other travellers.
6 questions
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5 months ago
6 months ago
michigan
over a year ago
michigan
over a year ago

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Questions? Get answers from BEST WESTERN Riverside Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back offer peace and quiet and next to no street noise.”
 of 5 bubbles dkb60, 21 Feb 2017 | Read review
“Ask for a room away from the lounge (noise) and let them know if you have allergies to pets, The motel is pet friendly.”
 of 5 bubbles YourMySunshine-1, 16 Feb 2017 | Read review
“Ask for a room facing the outdoor pool to avoid cars in parking lot parked 2 feet from your window.”
 of 5 bubbles michiganbeachflower, 9 Jan 2017 | Read review
“Great stop for traveling long distance. Price is right”
 of 5 bubbles bspeedy1975, 31 Dec 2016 | Read review
“Great for the price. Clean and accommodating”
 of 5 bubbles K3812YFsusang, 29 Dec 2016 | Read review
5 of 5