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Holiday Inn Express Hotel & Suites Macon West

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Holiday Inn Express Hotel & Suites Macon West
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171 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Macon West
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Showing 169: English reviews
Montrose, United Kingdom
Reviewed 17 March 2016

This is the third Holiday Inn Express that we have stayed in the past week and they have all been very good. The staff were very good and the breakfast was up to the usual good standard for a continental type breakfast.

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Helpful?
Thank Brian M
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

East Point, Georgia
Reviewed 15 March 2016

My husband & I were in town first weekend in March for basketball tournament. We are ihg members so we stayed here for first time. Members of staff were courteous. Room. & bathroom clean. Did not have as much variety for breakfast as other HIE though.

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Helpful?
Thank beverlyh482
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Reviewed 28 February 2016 via mobile

Our motorhome had just burned and we needed a place to stay. This was close and they had three rooms so we stayed. But it turned out to be a very delightful experience. All the staff was very very helpful in getting us settled for the evening and having rooms close together for our friends when they arrived to help...

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Helpful?
Thank Sherri D
Maumee, Ohio
Reviewed 17 February 2016

We got a very clean room. We experienced a great staff, efficient check-in & check-out, and a good breakfast. I would recommend this property for any length of stay. A little overpriced but still a decent value.

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Helpful?
Thank tshook80
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Barrington, Illinois
Reviewed 3 February 2016

It may be a little hard to find the location, but once there, it is a very nice hotel in which to stay. The rooms were quiet even though the hotel was sold out for the night. The breakfast buffet had a nice choice of foods. The staff person was very willing to restock an item that had run out.

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Helpful?
Thank mgmdjm
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Tallahassee, Florida
Reviewed 31 December 2015

Person at the front desk charged an account other than the one I handed them the card for. Lack of taking the time to make sure you do it right. Have called the manager three times to get it straightened out! Can't get her to call back! Person answering the phone doesn't care.

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2Thank jandjrussell
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear jandjrussell, Thank you for your recent stay and for taking the time to write a review. We are very sorry for the shortcomings, particularly with the unsatisfactory level of service you received. Please know that these are not the standards that we aim for, nor that which we normally achieve. I would like to obtain some additional details regarding...

Marion, Indiana, United States
Reviewed 31 December 2015

For this hotel a computerized self-check-in would be a great improvement over the present computerized human: the mumbling unwelcoming never-smiling front desk clerk who made us feel like we were interrupting her merely to check in today on 12/30/2015. Despite the off-putting check in (we would have gone elsewhere but had already guaranteed the room) the actual hotel is quite...

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Helpful?
Thank Keith D
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, In...

Lancaster, California
Reviewed 24 October 2015

We stay at Holiday Inn Expresses for their consistently good beds when we're passing through on trips. This Holiday Inn Express was very friendly. We arrived after a long flight at 2:30 in the morning. The desk clerk welcomed us in a friendly manner and the dining room Manager was vey nice and friendly in the morning. We have never...

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Helpful?
1Thank Margaret C
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Plant City, Florida
Reviewed 14 October 2015

We stayed for 5 days in Sept 2015. Nice quiet hotel. Clean looking. Staff nice. Warning the bed mattresses were very, very firm. Too hard for us to sleep on and made us sore. We had to go buy a mattress pad to use on top. The only other problem we ran into was all the floors, (in our room...

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Helpful?
Thank Nan P
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Reviewed 7 September 2015

I stayed recently at this Holiday Inn Express. A previous reviewer mentioned that there were no towel bars in the bathroom- I can confirm that this is accurate. The towels were nice and fluffy. My problem was with the smell in the room. The Front desk attendant said that they do not leave the air conditioning on while the rooms...

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Helpful?
Thank Marie C
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Rapunzel McClinton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a comfortable stay at the Holiday Inn Express and Suites. This Macon hotel is located just 0.8 miles from Macon State College, 0.8 miles from Anderson Conference Center, and 2 miles from Central GA Technical College. 5 miles from Mercer University and 13 miles from the Middle GA Regional Airport. Enjoy lodging at the Holiday Inn Express and Suites hotel in historic Macon, Georgia, located just off I-475, which provides access to several nearby Macon attractions, including the Imax Movie Theater, Eisenhower Crossing Shopping Center, Georgia Sports Hall of Fame and the Georgia Children's Museum. You must come and experience the fun of the annual Cherry Blossom Festival in March, which boasts more than 275,000 Yoshino Cherry trees. Other nearby attractions and activities in Macon include the Museum of Arts and Sciences, the Grand Opera House, and shopping at the local Macon Mall. The hotel is also in close proximity to local Macon businesses such as Colleges, Anderson Conference Center, and Georgia Power. Holiday Inn Express and Suites offers a hot breakfast bar every morning, which features signature cinnamon rolls along with a relaxing outdoor swimming pool for your entertainment. Whether you are here on business or traveling through, book your reservations today and experience the charm of true southern hospitality. The hotel's motto says "Stay Smart" at a price you can afford! What happens in Macon West stays in your heart, so stay with the name you trust to guarantee a memorable visit. "Southern Hospitality at its Best" ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Macon West

Address: 4970 Harrison Rd, Macon, GA 31206
Region: United States > Georgia > Macon
Price Range: ₹ 7,128 - ₹ 9,232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Macon West 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Macon West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Macon West staff and other travellers.
1 question
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Elgin, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Macon West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have IHG points, it would be best to book a standard room, and asked to be upgraded to their "king" so that you have work space.”
 of 5 bubbles tcbell, 30 Jul 2016 | Read review
“Elevators a little noisy, try to get a room away from them.”
 of 5 bubbles 387indy, 20 Jun 2016 | Read review
“I usually ask for the top floor away from the elevator and vending.”
 of 5 bubbles mgmdjm, 2 Feb 2016 | Read review
“The hotel is far enough off of the interstate that vehicle noise is not a problem.”
 of 5 bubbles mariecY2262BM, 7 Sep 2015 | Read review
“3rd floor facing the back of hotel”
 of 5 bubbles godofchat, 20 Jan 2015 | Read review
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