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We were just stopping through on our way going east. Despite some of the other reviews we had a great experience. The lobby was clean and welcoming. The front desk staff was extremely friendly and helpful, especially Jason. Our room was clean and had all...More
I have never been so disappointed with a hotel stay. I actually worked for Marriott years ago and can say that the guest experience that Marriott strives for was not delivered by the Macon Marriott City Center. The hotel staff was lackluster at every step...More
This hotel is stepping up its game. I have been here several times and they are getting better every time. I recommend that you go meet Tracy in the Concierge Lounge (8th Floor). She is wonderful and she provides the best Customer Service in the...More
I was in Macon while my father was in the hospital. I stopped by the hotel to see if they had rooms and they quickly offered they had a hospital rate of $89. I asked if there was anything special i needed to do and...More
1 Thank Sandi H
Response from Mark M, Manager at Macon Marriott City CenterResponded 23 June 2016
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for the service failure you experienced. I assure you this was never our goal and we look forward to using your feedback as a training tool for...More
Friendly staff who appeared they wanted to be helpful but didn't follow through. I am Marriott Platinum and certainly do not expect special attention, just the courtesy extended at all other Marriotts.
I observed newspapers at other doors...not mine. Requested one packet of coffee and...More
US$ 101 - US$ 208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Business Hotel in Macon
Non-Smoking Rooms ,
Number of rooms
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