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Rainforest Retreat

Hostelworld.comUS$ 32*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 61*
US$ 32*
US$ 55*
US$ 61*
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Rainforest Retreat
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1,327 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
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Christchurch, New Zealand
Reviewed 4 days ago NEW

We stayed on a Powered site, it was big enough for our Caravan and car to fit. We Travelled with Two young kids and two dogs, the Facilites were amazing, and even though it was very busy - the service and meals we received in the restaurant were amazing. We would definitely recommend this place, and we will definitely be...

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Helpful?
Thank krystalgrant
RainforestFranzJosef, General Manager at Rainforest Retreat, responded to this review

Hi Krystal Thank you so much for the glowing review. Great to know the whole family had such a great time. I hope you can get back to us again soon, Thank you Oscar

Singapore, Singapore
Reviewed 1 week ago NEW

Our experience in Rainforest was rather a unforgettable. We want to booked 2 rooms on a last minute and they were fully booked. Fortunately we were served by Michelle (Aussie) and she recommended us a house in the same location which had 2 bedrooms with lounge, laundry and kitchen. The rooms were immaculately clean and rates were reasonable.

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Helpful?
Thank Sam1629
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

We have long lasting danish friends that we've known for years. Barely get to see them and they refused to let us stay in the same room. Staff were rude, arrogant, which I can't stress enough. While facilities were okay, wifi was so slow you could basically not use it. Do not come here, biggest mistake of my New Zealand...

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Helpful?
Thank A TripAdvisor Member
RainforestFranzJosef, General Manager at Rainforest Retreat, responded to this review

Dear anonymous reviewer. Myself and our staff pride ourselves on offering great customer service. I'm afraid you review just doesn't ring true. I welcomed you and without blowing my own trumpet, I know that I give nothing but friendly and helpful service. We do everything we can to accommodate all guests wishes and needs but there are occasions when it...

Reviewed 1 week ago via mobile

Lovely place to stay - the staff is very helpful. Special thank you to Oscar and Georgie for their kindness and understanding - you made our day 😊. The amenities are top notch with a big kitchen and garden area, lounge with a sofa and a fire!, lots of toilets and showers and even a spa pool. It might be...

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Helpful?
Thank Nora T
RainforestFranzJosef, General Manager at Rainforest Retreat, responded to this review

Hi Nora Thank you for the great review, I am glad myself and Georgie were able to help you have a great stay and we both hope you can make it back to us again one day. Thank you Oscar

Reviewed 1 week ago

We stayed in a four bed flashpacker room, which was basic but acceptably clean. Unfortunately the sound-proofing was very poor, and so even just the door closing in the room above was extremely loud. The whole building was very noisy through most of the night due to a large part of the occupancy seeming to be touring buses of partying...

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Helpful?
Thank Alice L
RainforestFranzJosef, General Manager at Rainforest Retreat, responded to this review

Hi Alice Thank you for your feedback and for staying with us. I am sorry that you heard some noise from your neighbours rooms. We do have many accommodation options set out over almost 7 acres of accommodation so if you wanted to be away from our backpacker accommodation there are many options. Our staff are more than happy to...

Woodlands, United Kingdom
Reviewed 1 week ago

wish we could have stayed longer but on a strict itinerary. location stunning, just like the photos, in the Rainforest! Great to have a Bar and good food on site. I used the Hot tub...and it was hot, refreshing after a long day travelling and sightseeing.

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Helpful?
Thank SueWoodlands
Chicago, Illinois
Reviewed 1 week ago

Important to point out initially - this location has 3 different lodging options, so the reviews are for all of them and might be misleading. I booked a bed in a bunkroom of the hostel for one night. When I checked in around 630pm, the place was already packed and I was disheartened to realize that I was placed in...

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Helpful?
Thank Carrie W
RainforestFranzJosef, General Manager at Rainforest Retreat, responded to this review

Hi Carrie Thank you for staying with us and for your feedback. I think we all agree that Mel is a superstar and it's great to hear that she did all she could to accommodate you. As you pointed out, one of the joys of staying in a hostel dorm with others is you never know who you might end...

Reviewed 1 week ago

The staffs were friendly & helpful. The room size, beds, cleanliness was up to standard. Location is about 10 mins away from main road. (personally, i don't think its far at all, i enjoyed the walk & views) But fret not, they have a fantastic bar & restaurant there called "Monsoon" Every night was entertaining, the bar had different games...

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Helpful?
Thank Eileen L
London, United Kingdom
Reviewed 1 week ago via mobile

Our best stay in Glacier Country! The front of house staff were super friendly & accommodating, our tree lodge was quite luxurious, big enough for a couple with a small child, all the amenities for self-catering and very clean. The whole site caters for everyone from backpackers to camper vans plus private rooms, lodges & houses - all cleverly dotted...

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Helpful?
Thank Lucilia22
Auckland Region, New Zealand
Reviewed 2 weeks ago

We were a large group of 7 and they had a good idea whilst booking to offer us our own house! It was a nice, quiet and secluded house around the back of the complex and, travelling with extended family we ended up having our own 'bedrooms'. Well layed out and good value! Just be warned with the wifi situation...

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Helpful?
Thank Rachel643
RainforestFranzJosef, General Manager at Rainforest Retreat, responded to this review

Hi Racheal Thank you for bringing your family to stay with us and the lovely review. I love the house you stayed in and agree its secluded location makes for the perfect peaceful stay. The wifi has just been improved again and we now reach all but 1 room on site which we are now working on. I hope the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Deep In the heart of West Coast Glacier country, Rainforest Retreat is a rare find, with a range of accommodation set amongst lush native bush in Franz Josef township. Enjoy privacy and sanctuary in secluded cottages and tree huts, relax in the spas and sauna, dine out and have fun at the bar/restaurant, or just relish the bush setting and cook up barbecues with new friends. From luxury tree huts to backpackers rooms, Rainforest Retreat has accommodation to suit every style of traveller; from couples to family groups to young individuals on a budget. Rainforest Retreat provides excellent value and a special atmosphere; with a focus on superb service, cleanliness and a range of great facilities to satisfy all of our guests. ... more   less 

Additional Information about Rainforest Retreat

Address: 46 Cron Street, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: ₹ 1,465 - ₹ 11,765 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rainforest Retreat 4.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Rainforest Retreat Hotel Franz Josef
Hotel Style:
#1 Best Value Hotel in Franz Josef
#5 Luxury Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from Rainforest Retreat staff and other travellers.
2 questions
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Questions? Get answers from Rainforest Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let them know how big your camper is (they ask when you book) so they can put you on an appropriate sized - some are small!!”
krystalgrant, 25 Apr 2017 | Read review
“Quiet location full of natures green and very private”
Sam1629, 22 Apr 2017 | Read review
“Avoid the shared bunkrooms”
CarrieW755, 17 Apr 2017 | Read review
“a large range of accommodation from bunk rooms to beautiful tree house. Check what suits you best.”
gran42, 15 Apr 2017 | Read review
“Try to get a room that's separate from the hostel and hotel building”
RTWtraveler, 25 Mar 2017 | Read review
5 of 5
Hostelworld.com
US$ 32* /night
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Booking.comUS$ 55
TravelocityUS$ 61
Expedia.comUS$ 61
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Prices are for 1 room, 2 adults
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