We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Franz Alpine Retreat

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Franz Alpine Retreat
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

271 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Franz Alpine Retreat
See the most recent reviews
Showing 261: English reviews
Brisbane, Australia
1 review
Reviewed 5 January 2015

We only stayed here for one night but it was incredible. The customer service was amazing. The staff went out of their way to accommodate our needs and provide useful information about all the in's and out's when it came to visiting Franz Josef. The accommodation itself was modern and clean and very spacious. Definitely would recommend.

Helpful?
Thank carriwingreen
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review on our property and we are so glad you enjoyed your stay with us. We find it does help to let our guests know what there is to do in Franz and we hope you enjoyed our beautiful town. We look forward to seeing you again in the future. Kind Regards Mel & Nigel More 

Victoria, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2015

While traveling with another couple we had the good luck to stumble upon this retreat. We were given a 2 bedroom cabin which was excellent for our needs. Spotlessly clean, roomy, comfortable and modern with views to die for. The hosts Mel and Nigel are the new owners and are a lovely couple who went out of their way to... More 

Helpful?
Thank Catherine S
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review. Am so glad that you received your boots back to you and we hope to see you again in the future. Kind Regards Mel & Nigel More 

Sydney, Australia
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 January 2015

We stayed here for 2 nights in December. Positives: The chalets, on first glance, look amazing as you walk in. All very clean. Quiet area not far from the centre of Franz Josef if you have a car. Lovely view out one of the windows towards the glacier. Negatives: The floor really cracked and creaked badly so if someone got... More 

Helpful?
Thank Iluvtravel1001
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for taking the time to write a review. We are glad you enjoyed your stay with us. We have taken on board your comments about the uncomfortable chairs and are getting them repaired. Enjoy the remainder of your holiday and we look forward to accommodating you again. Kind Regards Mel & Nigel More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 December 2014 via mobile

We stayed for one night with our two children in December. The retreat is made up of about 12 chalets with amazing views of the mountains when the weather is good. The chalets are a little out of town so you do need a car but franz josef is so small that we didn't mind not staying more centrally. The... More 

Helpful?
Thank Rebecca K
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your review. We are glad you got to your next destination safely. It was a pleasure to host you whilst you enjoyed our beautiful surroundings. We have taken on board your comments about the lack of hanging space for clothes in the bedroom and will be addressing this next year. Kind Regards Mel & Nigel More 

Perth, Australia
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 December 2014

Lovely accommodation, far enough out of town to be isolated and peaceful, but only a short drive in. Neat, clean and tidy, with all the amenities you could require, Very helpful hosts, and even sitting here now, even though it is raining, the mist and the view of the mountains is amazing. Also good WiFi and DVD library if required.... More 

Helpful?
Thank suehutt
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your review. It is lovely and peaceful here and nice to not be in the hustle of town. Especially during peak season. You are so right, how even on a raining day it is still beautiful. Enjoy the rest of your holiday. Regards Mel & Nigel More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 7 December 2014 via mobile

We stayed for 2 nights during our NZ trip. From the moment we arrived Mel and Nigel were very helpful - they provided options for trips to do and were more than happy to book these for us. Room are spacious and kitchen has everything you need. If you stay here make sure that you get the free hummer limo... More 

Helpful?
Thank Michael L
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thanks for taking time to write a review. We are pleased you enjoyed the ride in the limo and your stay with us. We are currently working on the WIFI to try to get faster internet. Enjoy the rest of your holiday. Regards Mel & Nigel More 

Amiens, France
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 November 2014

Nice room, very cleaned and full equiped. We stayed 2 nights there. It's located a bit out of town, so quiet and very enjoyable. The managers Mel ad Nigel were very friendly and attentive. They did their best to make us feel confortable. They even came and checked if everything was ok during a thunder storm night. We had good... More 

Helpful?
Thank Melu G
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for taking the time to write such a positive review. We are glad you enjoyed your stay with us, even with the thunder and lightening storm. They can be quite amazing storms and all part of the fun of the west coast. Have a wonderful rest of your holiday in New Zealand. Regards Mel & Nigel More 

Cambridge, United Kingdom
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 November 2014

Stayed in a 2 bedroom chalet for 3 nights during October 2014. The chalet was spacious, clean and very comfortable. The kitchen was fully equipped with modern appliances, bedrooms comfortable, bathroom modern and clean. The owners Mel and Amy could not have been more helpful from the moment we checked in to our leaving, they were brilliant. However it is... More 

Helpful?
Thank Glyn872
MelO776, Manager at Franz Alpine Retreat, responded to this review

Nigel and I are pleased that you enjoyed your stay with us. We thank you for taking the time to post a review. We hope the rest of your holiday is as enjoyable as your time with us. We love to get feedback and do so appreciate your positive comments. Kind Regards Mel & Nigel More 

Mt Martha, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 November 2014

We stayed here for our honeymoon and the views of the snow capped mountains were really amazing. The owners were very accommodating and friendly. The room was very Clean, spacious and modern, exceeding our expectations. Our only suggested room for improvement would be to perhaps dress the rooms up with some more decor, eg: wall pictures in the bedrooms to... More 

Helpful?
1 Thank Samantha O
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

For and foremost, congratulations on your wedding. Thank you for choosing Jag Escape Franz Alpine Retreat as a starting point of your new life together. It was a pleasure to accommodate you and we are thrilled you enjoyed your Limo ride into dinner. The views of the mountains are spectacular and it was great that you had the lovely weather... More 

Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 September 2014 via mobile

New owners have just taken over the property, I booked many months ago under the old owners but had no issues with my booking The chalets are a good size, have good kitchen and bathroom facility's and are quite comfortable. Kitchen and bathroom were both really clean and in good order. Sounds like the new owners have a lot of... More 

Helpful?
Thank Chris_AU
Jennifer F, General Manager at Franz Alpine Retreat, responded to this review

Yes we are still busy making changes to the place and doing up the Chalets even more. We are thrilled you had a lovely time and enjoyed your stay with us. The views are certainly breathe-taking and a joy even in the rain. We are also sorting out the squeaky decks so thanks for bringing that to our attention. Enjoy... More 

63 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (53)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (4)
Viewed
Room/Suite (9)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Franz Josef hotels
2.8 km away
Aspen Court Franz Josef
Aspen Court Franz Josef
#1 of 14 in Franz Josef
941 reviews
0.5 km away
Franz Josef Oasis
Franz Josef Oasis
#3 of 14 in Franz Josef
277 reviews
3.1 km away
Rainforest Retreat
Rainforest Retreat
#6 of 14 in Franz Josef
1,198 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
Te Waonui Forest Retreat
Te Waonui Forest Retreat
#2 of 14 in Franz Josef
551 reviews
3.2 km away
The Terrace Motel
The Terrace Motel
#4 of 14 in Franz Josef
257 reviews
3.2 km away
Scenic Hotel Franz Josef Glacier Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Franz Alpine Retreat gives you the perfect retreat in the most beautiful location this country has to offer. Whether you are travelling alone, as a group or a family, it has personalised facilities that fully immerse you in the surrounding environment.Franz Alpine Retreat has been purpose built with facilities that allow you to feel at home, relax, do your own thing and ultimately enjoy the breathtaking environment around you. Our chalets can sleep up to 5. Chalets are equipped with full gas cooking, kitchen - dining room, electric blankets, SKY + Freeview, Wireless Internet, Phone & insect screens. Other facilities within the complex DVD library, BBQ, full laundry facilities, continental breakfast.A perfect place to stay - your home away from home! ... more   less 

Additional Information about Franz Alpine Retreat

Address: 2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: ₹ 7,473 - ₹ 18,171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Franz Alpine Retreat 4*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Priceline, Agoda and Travelocity so you can book your Franz Alpine Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franz Alpine Retreat Hotel Franz Josef
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Franz Alpine Retreat staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Franz Alpine Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early and enjoy the peace and quiet and the views”
 of 5 bubbles C7824UVjohnn, 7 Oct 2016 | Read review
“This was a hotel but motel units.”
 of 5 bubbles BeverleyW186, 19 Sep 2016 | Read review
“Room 6 has great views from the living room.”
 of 5 bubbles 638beccag, 27 Aug 2016 | Read review
“All the same.”
 of 5 bubbles Racheloise, 20 Aug 2016 | Read review
“All rooms seem to have a great outlook”
 of 5 bubbles 205simonq, 20 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay