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The Terrace Motel

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257 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Sydney, Australia
Reviewed 1 week ago

We stayed here for 3 nights, and found it to be a really nice hotel. Excellent location and whilst our room didnt have any cooking facilities, we were able to use the comunal kitchen which suited us fine.

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Helpful?
Thank Samantha G
Tom S, Manager at The Terrace Motel, responded to this review

Hi Thanks for taking the time to write a review. We are happy to hear you enjoyed our location. Most of our rooms have cooking facilities apart from the three smallest which just have tea / coffee and breakfast making facilities. We hope the rest of your holiday went well. Regards Logan

Fleming Island, Florida
Reviewed 3 weeks ago via mobile

Our check-in was very smooth and we were even offered and upgrade for only an additional $10 which was worth it. The gal that checked us in was very friendly and helpful. No ice machine, but that is pretty normal for New Zealand. It is conveniently located right down the street from the main part of town which is nice...

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Helpful?
Thank JPinkerman
Tom S, Owner at The Terrace Motel, responded to this review

Hi JPinkerman, Thank you for taking the time to write a review. I am glad you enjoyed your stay with us. You are correct ice machines are not common in NZ - your room should have had ice freezer compartment and we have plenty at reception if guests need more, I will update the guest information to make sure that...

sunshine coast
Reviewed 3 weeks ago

Laundry only available after 1.30pm. We just stayed for 1 night because of price. Very central. Comfortable inside and clean. No view from rooms, and tucked up back of reception. Car parked at front of room. Cable TV was minimum. WiFi was very slow yet when I used my own it was fast.

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Helpful?
Thank ozdrifter
Tom S, Owner at The Terrace Motel, responded to this review

Hi, Thank you for taking the time to write a review. I am glad you enjoyed our location and found your room clean and comfortable. While we have several of the fastest available internet connections in the town, unfortunately being in a remote location the internet speed for the entire town is limited particularly at peak times when everyone is...

Reviewed 3 weeks ago via mobile

The Motel is located in a quieter area in the middle of town. We had booked 1 night in 10 cottages (related property) and 1 in Terrace Motel but Logan (at the reception) offered us in the use of same room in Terrace for both nights at no extra cost which was appreciated. In addition, Logan offered discount coupons for...

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Helpful?
Thank Long H
Tom S, Owner at The Terrace Motel, responded to this review

Hi, Thank you for taking the time to write a review. I am happy to hear you enjoyed your stay and our quiet central location. It is great to hear you would stay again if visiting our area. As you say we do have a range of discounts for activities in the area including helicopter flights. If you are coming...

Strathpeffer, United Kingdom
Reviewed 3 weeks ago

Had a very comfortable 3 day stay here. The apartment was spacious,clean and well appointed. Check in was fast and efficient and the staff were very helpful throughout. Well worth the reservation and would recommend

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Helpful?
Thank michaelfleming687
Tom S, Owner at The Terrace Motel, responded to this review

Hi, Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and found the room clean and comfortable. Thank you for your recommendation. I hope the rest of your holiday went well. Regards, Logan

Ja Ela, Sri Lanka
Reviewed 3 weeks ago

On a very tight travel schedule, we were able to stay only 1 night at Terrace Motel. The motel building is very photogenic with a glorious backdrop of rainforest, mountains and the glacier valley. Yet the motel is conveniently located, nearly opposite the West Coast Wildlife Centre and within a couple of minutes walk to the little town centre, bus...

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Helpful?
Thank mikeclapham92
Tom S, Owner at The Terrace Motel, responded to this review

Hi, Thank you for taking the time to write a review. The team try hard and really appreciate your words. Like you mentioned most people find one night is not enough time to explore all the area has to offer. If you are coming back, on our website we offer discounts for guests staying two or more nights. We hope...

Princes Risborough, United Kingdom
Reviewed 3 weeks ago

We spent two nights in The Terrace motel on our four week road trip around New Zealand. It is an ideal place for exploring the mountains and perfectly placed for the various glacier trips and adventures. As with many of the motels we used it was well appointed and equipped. When we checked in the chap was very helpful and...

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Helpful?
Thank greentractor
Tom S, Owner at The Terrace Motel, responded to this review

Hi, Thank you for taking the time to write a review. We are glad to hear that you liked our central location and found the room well equipped. The team try hard to make our guests stay a memorable one and really appreciate your words. Regards, Logan

Sydney, Australia
Reviewed 4 weeks ago

This motel has a very good and clean room. Close to the main street where you can find most restaurants and tours in Franz Josef. The owner was very nice to wait for us and helpful in giving advice about the area.

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Helpful?
Thank dcsss
Tom S, Owner at The Terrace Motel, responded to this review

Hi, Thank you for taking time to write review. We are happy to hear you enjoyed your stay with us. We hope you enjoyed the rest of your holiday. Regards, Logan

Reviewed 4 weeks ago

Wanted to stay here over Christmas but couldn't because it was fully booked. However, the owner (Logan) was so helpful and nice - he recommended another motel 20 minutes away and told me to tell them that Logan sent me. I will be staying at that place, which I may not have otherwise found! Saved me paying an exorbitant amount...

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Helpful?
Thank S F
Tom S, Manager at The Terrace Motel, responded to this review

Hi S F I am glad you were able to find somewhere for your family to stay and I hope you have a great visit to Franz Josef and thank you for taking the time to write a review. We always put all our availability on our own website (that is also the only place we offer our best prices)...

glasgow, scotland
Reviewed 6 November 2016 via mobile

Looked at a few places online and of course when you don't know the place it's hard to choose where to stay. Glad we chose The Terrace - room is fine, nice and clean, facilities in room as would expect, shower nice and strong. Staff are friendly and accommodating. Location is great, a stone's throw from a restaurant and another...

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Helpful?
Thank plastikjan
Tom S, Manager at The Terrace Motel, responded to this review

Hi Plastikjan Thank you for taking the time to write a review. The team and I are really happy to hear you enjoyed your stay with us. We hope to see you again in the future. Regards Logan

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. ... more   less 

Additional Information about The Terrace Motel

Address: 15 Cowan Street, Box 44, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: ₹ 5,737 - ₹ 17,279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Terrace Motel 4*
Number of rooms: 11
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Hotel Style:
#3 Luxury Hotel in Franz Josef
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Questions & Answers

Questions? Get answers from The Terrace Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room will be ok”
 of 5 bubbles Ferdy1944, 19 Oct 2016 | Read review
“We had room 17, Mountain View Studio room, really great view and very large room.”
 of 5 bubbles NelsonSunlovers, 24 Aug 2016 | Read review
“End unit had the mountain views.”
 of 5 bubbles 876mandyl, 30 Jun 2016 | Read review
“See weather forecast before you go”
 of 5 bubbles bhanprak, 13 Jun 2016 | Read review
“all are same I think”
 of 5 bubbles Neerajku, 11 Jun 2016 | Read review
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