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Te Waonui Forest Retreat

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Te Waonui Forest Retreat
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582 Reviews from our TripAdvisor Community

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There are newer reviews for Te Waonui Forest Retreat
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Showing 530: English reviews
manchester
Reviewed 19 February 2016

Undoubtedly the best hotel in Franz Joseph. Great welcome which sets the tone for the stay. The accommodation is comfortable, spacious and modern. Staff are helpful and approachable. Food is the only area it could improve - we had the tasting menu which was a bit hit and miss and other options were limited but still probably better than other...

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Helpful?
Thank gloriabella
Sheffield, United Kingdom
Reviewed 17 February 2016

From the very positive welcoming, including a Maori warrior, hot towels and a drink, this hotel offered that bit extra. The rooms in this Eco lodge were comfortable with a balcony overlooking the forest. The bathroom with its heated floor added to the experience. Sadly we were only there one night and needed more, especially to walk to the glacier....

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Thank npgsheffield
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear npgsheffield Thank you for your positive feedback regarding your stay at Te Waonui Forest Retreat. Yours sincerely Richard

Northamptonshire, United Kingdom
Reviewed 17 February 2016

Only stayed one night but would love it to have been longer. Room excellent. Reception staff friendly. Only let down by slow service in restaurant. Waited an hour before the first course appeared or would have given higher rating

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Thank midengland2016
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear midengland2016 Disappointing to read our restaurant speed of service let us down but pleased that your overall stay was an enjoyable one at TW. Yours sincerely Richard

Dar Es Salaam Region, Tanzania
Reviewed 13 February 2016 via mobile

You feel like you have arrived at a five start hotel from the moment you enter the drive. Staff are helpful and friendly, making sure that you are looked after. The rooms are lovely, the bed is amazing. Our room had a balcony onto the forest which was nice. Our package included a 5 course meal which was scrumptious

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Thank GrowthPoint
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear GrowthPoint Thank you for choosing Te Waonui and for sharing your feedback with others. Yours sincerely Richard

St Albans, United Kingdom
Reviewed 12 February 2016

The property is beautifully situated in lovely Franz Josef and really does offer a very personalised experience. I say that as frankly not everything went perfectly for me when I stayed and this could have left me with a negative view overall. The reason I left with an overwhelmingly positive view was the caring service recovery I received upon check...

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Thank alex r
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Alex Pleasure to meet you and please contact me directly if I can ever assist in future. Yours sincerely Richard

pennsylvania
Reviewed 12 February 2016

This is a sister hotel to the scenic just around the corner. Nicely appointed rooms with air and a patio overlooking gardens. The manager was very accomodating. Valet parking. Heated floor I the bathroom. Comfy beds. The restaurant for dinner was a mess. Food was excellent but service was marginal. Hotel manager was receptive to comments and stated that they...

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Thank realtoreaston
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Realtoreaston Thank you for your valued feedback and apologies for dropping the ball service-wise at dinner! Yours sincerely Richard

Lincolnshire, United Kingdom
Reviewed 10 February 2016

Lovely hotel with luxury in nice surroundings. Staff friendly and helpful. Didn't eat here as looked a bit expensive but local amenities are fine. Rooms very comfortable and views from balcony are of forest

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Thank WKaren
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear WKaren Thank you for taking the time to provide us with your feedback. Yours sincerely Richard

Cambridge, Ontario
Reviewed 9 February 2016 via mobile

We stayed for two nights and thoroughly enjoyed the experience. We opted for the meal package which included breakfast and a 5 course gourmet dinner each night. The buffet breakfast was good and the dinner was very good, count on 2 hours to enjoy your meal. The rooms are very nice but on the small side. Staff are all very...

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Thank John W
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear John Thank you for your feedback. Yours sincerely Richard

Singapore, Singapore
Reviewed 6 February 2016

We were in awe by the hospitality shown by the hotel once we step out of the car. We were ushered in to the hotel by 2 hotel staffs in maori attire. After we are in the hotel, another staff greeted us with hot towels and welcome drink. This level of attentiveness and personalise service continued throughout our stay at...

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Thank soonteck
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Soonteck Glad that Randhir and the TW Team made your stay with us such a memorable one. Thank you for the kind pat on the back. I know everyone here appreciates it. Yours sincerely Richard

Cape Kidnappers, New Zealand
Reviewed 6 February 2016 via mobile

This is a very nice lodge. The welcome is warm and efficient. A hot towel and a refreshing drink are offered and bags are in the room before you are. The staff are very attentive and genuinely happy to help. The bar is pleasant and the food good for such an out-of-the-way place. We spoke to the manager who was...

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Thank Lonestarbc
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Lonestarbc Thank you for your highlighting some areas we can better manage as a Hotel. Glad that your overall experience with us at TW was a pleasant one. Yours sincerely Richard

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury hotels in New Zealand don't get any better than this! Nestled amongst native West Coast rainforest at Franz Josef is a very special five-star Qualmark rated retreat. Designed with utmost care of its precious environment, guests at Te Waonui Forest Retreat will find themselves encircled by rainforest and accommodated in natural and sustainable luxury. Te Waonui Forest Retreat promises all its guests a truly unique and memorable experience. At one with nature, the five-star Qualmark rated Te Waonui Forest Retreat is the ultimate coming together of luxury escape and environmental awareness. Great care has been taken to ensure this exceptional forest retreat steps lightly upon the earth, from the organic cotton bedspreads to its recycled local building materials. Discerning travellers will appreciate the hotel’s attention to detail, which starts with attentive personal service upon arrival, and continues throughout all the hotel facilities and every aspect of your stay. As our guest you will enjoy exceptional quality and service, including: Luxuriously appointed guest rooms, generously proportioned and featuring the highest standard of room amenities, such as your personal pillow menu, natural wool mattress underlay, and high speed Internet access. Dining among the tres in ‘The Canopy’ restaurant, and savouring quality local cuisine, including an indulgent five-course degustation dinner. Innovative, environmentally sustainable architecture and building materials that create a healthy, warm and quiet haven for you to enjoy. Easy access to many excellent local attractions, including the Fox and Franz Josef Glaciers, just minutes away. ... more   less 

Additional Information about Te Waonui Forest Retreat

Address: 3 Wallace Street, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: ₹ 35,429 - ₹ 41,846 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Te Waonui Forest Retreat 5*
Number of rooms: 100
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Also Known As:
Te Waonui Forest Retreat Hotel Franz Josef
Hotel Style:
#1 Luxury Hotel in Franz Josef
#1 Family Hotel in Franz Josef
#1 Romantic Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from Te Waonui Forest Retreat staff and other travellers.
3 questions
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Queensland, Australia
Cornelius, North Carolina
over a year ago
San Francisco
over a year ago

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Questions? Get answers from Te Waonui Forest Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We think the rooms on the first floor have better views.”
 of 5 bubbles SaveTigerNorthants, 11 Jan 2017 | Read review
“All rooms seemed to offer the same standard of luxury & privacy.”
 of 5 bubbles 277martynp, 2 Jan 2017 | Read review
“The lower rooms back onto The Forest with a porch/veranda .”
 of 5 bubbles ChelseaMike_13, 27 Nov 2016 | Read review
“Can't go wrong here, but I liked the upper level rooms.”
 of 5 bubbles spotdog, 26 Nov 2016 | Read review
“They are all excellent”
 of 5 bubbles hollyd992, 14 Nov 2016 | Read review
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