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Heartland Hotel Glacier Country

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1 room 2 adults 0 children
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Heartland Hotel Glacier Country
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82 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Glacier Country
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Showing 71: English reviews
Timaru, New Zealand
Reviewed 11 January 2015

The property was nice upon arrival and the grounds are well kept and inviting. The rooms are spacious and offer room for two or there to sleep. The bathroom door though on its sliding mechanism was cumbersome at best. It can be tricky for families or if you have to go in a hurry. In this day in age, having...

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Thank Keilisi F
Brisbane, Queensland, Australia
Reviewed 1 January 2015

First impression, the room was cold and only had the old radiator heater as heating otherwise freeze to death!! Room needs renovating and guests should have an option for cooking facilities. The TV only had three channels yes!! Three channels. Lastly the bathroom was rather to small for the larger guests (no offense intended) and the old school dial shower...

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Thank Joshua J
Houston, Texas
Reviewed 29 December 2014 via mobile

We stayed two nights here. The room was clean and nice, and the service was good. Location is very convenient to restaurants and stores. I had trouble sleeping because of noise from the street and nearby bars. Also honking horns. This was made worse because it was hot and the hotel is not air conditioned so we had to leave...

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Thank Nancy I
Brussels, Belgium
Reviewed 5 March 2014

We checked out late in the morning (around 11.30) and they asked us to pay a surcharge. We explained that nobody informed us at the check in about those strict conditions but it did not help. Not good souvenir.

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Thank Alessandro L
Devizes, United Kingdom
Reviewed 2 March 2014

Where do we start! Possibly the worst room we have ever stayed in. The room was desperately in need of decorating and refurbishing not to mention a darn good clean! We put our bags on the spare bed as the carpet was none to clean. The 'shower' was pathetic - a good watering can is better! The toilet bowl was...

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2Thank Sue B
Christchurch, New Zealand
Reviewed 2 February 2014

Good central location and looked OK from the street but once past reception the atmosphere was bleak and dark. Room was tired and delapidated - peeling paint, black toilet bowl - generally depressing.With the bathroom door shut the toilet was still visible from the main room Onsite parking was confusing and inadequate for a hotel with so many rooms. Not...

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1Thank Barry T
Witham, United Kingdom
Reviewed 19 January 2014

You know that you are in trouble when you arrive after 3 o'clock and the room is not ready. Call me a snob but backpackers may have considered acceptable but this really was not up to the standards we had come to expect. The room was dirty, the door would not shut properly. No chairs to sit on! No lock...

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1Thank Graham P
Auckland Region, New Zealand
Reviewed 13 January 2014

This hotel is right in town so is ideal to reach everything you need at The Fox Glacier. Our booking had stipulated a twin room (one single One queen bed) of which we arrived to two single beds. However the lovely man on reception sorted it out for us. Apparently a "head office" mistake. We did our booking online.The hotel...

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Thank Trish G
Reviewed 3 January 2014 via mobile

When we arrived for check in at 3.30 an hour and a half past check in - our room was not ready. I wish we had of left then. Unfortunately we had prepaid so had to stay but luckily it was only for one night . The room was musty, dated , roof was peeling. While I complained and asked...

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1Thank Cee007
Sydney, Australia
Reviewed 1 January 2014

Read all the worst reviews then lower your expectations. We forfeited our second prepaid night and that was better value than staying here. Rooms look like they have not updated since about 1970, noisy, musty, wi-fi "broken". Avoid at all costs

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1Thank Micky E

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
Heartland Hotel Glacier Country is privileged to be located within a unique world heritage area. The internationally recognised Westland World Heritage Park encompasses 2.6 million hectares of spectacular wilderness, including the Fox and Franz Josef Glaciers. Heartland Hotel Glacier Country is just five minutes drive from Fox Glacier. Located in Fox Glacier village, this recently refurbished three-star plus hotel is the ideal place to stay if you are here to see this remarkable attraction - we are just three kilometres from the glacier car park. A multi-million dollar upgrade was completed in October 2016 that included all 51 guest rooms and ensuites, restaurant, bar and reception area. The design scheme for this hotel drew inspiration from the local West Coast environs in creating an effective and cheerful hotel upgrade. The exterior décor and light internal refurbishment brings a fresh new look to the property and creates a consistent feel throughout. Heartland Hotel Glacier Country looks forward to welcoming you to this very special corner of the world. ... more   less 

Additional Information about Heartland Hotel Glacier Country

Address: 39 Main Road, Fox Glacier, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Price Range: ₹ 7,499 - ₹ 11,777 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Glacier Country 3.5*
Number of rooms: 51
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Also Known As:
Heartland Hotel Fox Glacier
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Questions & Answers

Questions? Get answers from Heartland Hotel Glacier Country staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the motel down the road!”
 of 5 bubbles thenickmeister, 12 Feb 2017 | Read review
“Choose a room on the upper floor, away from the stairs. Some rooms towards the back appear to have a view of the mountains.”
 of 5 bubbles dhmacher, 30 Dec 2016 | Read review
“Go to another hotel.”
 of 5 bubbles JackH968, 1 Mar 2016 | Read review
“Ask to see the room because there are very different types of rooms, some have view, some proper bathroom etc. Second floor has better view”
  • The
  • The room with hand basin
  • Toilet seat stucked in the shower corner
  • The shower
 of 5 bubbles irmeliw, 5 Mar 2015 | Read review
“Don't go!”
 of 5 bubbles law170544, 4 Mar 2015 | Read review
5 of 5