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Chateau Tongariro Hotel

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Traveller (898)
Room & Suite (213)
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Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“high tea”(210 reviews)
“chateau tongariro”(125 reviews)
“old world charm”(68 reviews)
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What's included
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
Business Centre
4 Star Hotel
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the...
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Location and contact
State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand
Hotel website
69.4 km to Taupo Airport
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,853)
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595
298
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1 - 5 of 1,639 reviews
Reviewed yesterday via mobile

Housekeeping staff did not tidy up our rooms, ignored our rubbish and unwashed cups, and left our room doors wide open with no one around. And when they actually made our beds it was not done properly. Never got back to us when we spoke...More

Thank Nicole F
Hotel's Favourite
Reviewed 27 September 2017

We've been to the Chateau Tongariro several times for the same reason: you're getting as far away from the maddening crowds as possible. Located on the side of an active volcano (comes complete with ski resort and golf course) the Chateau has been a great...More

2  Thank themolitors
Response from UdeySingh, Front Office Manager at Chateau Tongariro HotelResponded 28 September 2017

Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcome you again.

Reviewed 1 week ago via mobile

The hotel is pretty tired and old - internet and cell coverage was patchy, we were booked for two nights, we left after one. We had breakfast at the hotel it was pretty average. Spectacular views, old world charm potential- suggest visit for the day...More

1  Thank travel7792
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 6 days ago

Dear guest, thank you very much for your recent stay with us. Due to the remote location of the hotel the WiFi service is not as good as you would find in a city hotel and depending on the weather it can be a little...More

Reviewed 1 week ago via mobile

Great time of year for high tea. Good tea choices. Food tasty. Snow so great for grandchildren . Enjoyable . Need to book. Easy parking and you can have a leisurely experience. Snow at summit provided a first experience. Good roads

Thank Janet T
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 1 week ago

Dear guest, thank you very much for your recent stay with us. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcome you again.

Reviewed 1 week ago

Love staying at this hotel. Fairly reasonable price, and during the week even cheaper. The downstairs lounge is so relaxing, with picturesque windows facing Mt Ngauruhoe. You can buy a selection of drinks and food, and sit back and enjoy the view and the open...More

Thank Kim P
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 1 week ago

Dear guest, thank you very much for your recent stay with us. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcome you again.

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Golf Course
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 87 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 87 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (898)
Room & Suite (213)
Dining (86)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Family and Play Areas (8)
Questions & Answers
Ask a question
telzangel
30 November 2016|
AnswerShow all 4 answers
Response from Guido P | Reviewed this property |
Yes it does
0
Votes
Room Tips
"Rooms facing Mt Ngauruhoe have spectacular views. Request one."
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"We stayed in the Ruapehu wing, which had views to the mountain."
Read review
"Get a westward facing room if you can"
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"103 looked out to tongariro, front corner room, first floor. Lovely"
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