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Fairmont Kea Lani, Maui

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Traveller (2893)
Room & Suite (860)
Pool & Beach (479)
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Overview
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“ko restaurant”(111 reviews)
“cafe ciao”(89 reviews)
“suite hotel”(72 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Offers from Fairmont Kea Lani, Maui
Special Price: 5TH NIGHT FREE IN WAILEA
Offers from Fairmont Kea Lani, Maui
Special Price: 5TH NIGHT FREE IN WAILEA
Nearby Hotels
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,824)
There are newer reviews for Fairmont Kea Lani, Maui
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Traveller rating
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271
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11 - 15 of 4,690 reviews
Reviewed 3 days ago

Upon checking in, the hostess and front office staff are truly lovely, setting high expectations. Rooms are spacious and well appointed. Overall, however, there is no sense of individualized touches or attention other than the text messages from the concierge. Perhaps that is because the...More

1  Thank 816FiveStarTaveler
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded yesterday

Aloha 816FiveStarTaveler and mahalo for taking the time to share your candid feedback regarding your recent stay with us. While I'm happy to hear that our Concierge and Front Desk staff made a great first impression and you enjoyed your time with our Beach &...More

Reviewed 3 days ago via mobile

We hade amazing time at Fairmont Resort Room nice and clean unobstructed view of the ocean ,front disk and concierge personal are very friendly and helpful and very accommodating special thanks to Dee We had amazing experience with complementary canoeing Special thank to Ralph and...More

Thank Aiman M
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded yesterday

Aloha Aiman! I'm so happy to learn that you had a fantastic family vacation and felt our staff's true spirit of aloha from the moment you stepped on property. We strive to create moments that turn into lifelong memories and it brings a smile to...More

Reviewed 4 days ago via mobile

This has truly been a wonderful holiday, this is our first time on Maui and from the minute we stepped out of the taxi at the Fairmont we have loved every moment. We booked a poolside room which was perfect for our family, the kids...More

Thank KeekoNZ
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 3 days ago

Aloha KeekoNZ, what a pleasure to read your outstanding 5 star review of your recent stay at our resort for the holiday. Our Poolside Suites are very popular with families, so it's fantastic to read that you enjoyed the space of the suite and that...More

Reviewed 4 days ago via mobile

The room is spacious and the property is beautiful. For a luxury hotel, I found the service to be inconsistent at best, especially upon arrival where we were received by a very grouchy and rude “welcomer”.More

1  Thank Jennifer M
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 3 days ago

Aloha Jennifer and thank you for your review. I’m extremely disappointed to learn that you felt the service level you received was inconsistent. We strive to provide a high level of attentive service across all hotel departments and understand that consistency is a key contributor...More

Reviewed 4 days ago

Wonderful stay - the hotel is stunning, but the service and staff make this place really shine! Big shout out to Patty Scofield at the Concierge Desk - she saved the day by helping to get some important documents emailed for us! First class service...More

Thank InternGirl4Life
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 3 days ago

Aloha InternGirl4Life! It brings me great joying know you had such a fantastic stay from the very beginning to the very end! It’s wonderful that you had a memorable experience and that you found the resort to be perfect and your are already planning on...More

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Best Value Properties in Maui, HI
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 480 - US$ 2,324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Wailea
#2 On the Beach Hotel in Wailea
#2 Business Hotel in Wailea
#2 Green Hotel in Wailea
#2 Spa Hotel in Wailea
#3 Romantic Hotel in Wailea
#3 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 480 - US$ 2,324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Wailea
#2 On the Beach Hotel in Wailea
#2 Business Hotel in Wailea
#2 Green Hotel in Wailea
#2 Spa Hotel in Wailea
#3 Romantic Hotel in Wailea
#3 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2893)
Room & Suite (860)
Pool & Beach (479)
Dining (123)
Amenities (52)
Family and Play Areas (9)
Business Centre & Event Rooms (2)
Questions & Answers
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Broxxman
16 April 2018|
AnswerShow all 4 answers
Response from Imalreadygone | Reviewed this property |
Small dorm room size fridge, hope that is helpful.
1
Vote
DavidinAnaheim
2 April 2018|
AnswerShow all 7 answers
Response from Ann1234736 | Reviewed this property |
We never stayed at The Grand Wailea. We just got back from 8 days at the Kea Lani and had a great time. We are a family of 2 adults and 3 children. Our 8 year old loved the pool and the beach. He also enjoyed the kid’s... More
1
Vote
ChristinaaaC
30 March 2018|
AnswerShow all 3 answers
Response from Allen M | Reviewed this property |
I’d just call the front desk to ask. I haven’t seen any, but they might have some.
0
Votes
Room Tips
"Ask ahead of time if there is an insect problem with your room....."
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"Mountain view rooms may be loud due to construction."
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"Deluxe Ocean View rooms are worth it!"
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"High floors offer best ocean views and avoid noise from pool"
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