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Welcome to Hotel Wailea, Maui’s only Relais & Châteaux property and Hawaiʻi’s sole adults-only all-suite luxury hotel, named #1 hotel on Maui by Travel + Leisure readers in the 2024 World’s Best Awards. Each of our 72 unique suites is nestled within 15 acres of tropical gardens, cascading waterfalls, and winding paths.
Our culinary offerings highlight island-sourced ingredients in every dish. At The Birdcage Japanese Grill, creative cocktails and Japanese-inspired cuisine pair with spectacular sunsets. The Restaurant at Hotel Wailea offers sweeping ocean views and tranquil garden seating, along with the behind-the-scenes Kitchen Table experience. For an extraordinary private chef’s dinner, The Treehouse offers an intimate, elevated dining escape amid the treetops.
As Hawaiʻi’s only independently operated and locally owned luxury hotel, Hotel Wailea is designed to create an intimate island escape.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel Wailea has garnered acclaim for its tranquil and romantic ambiance, making it a top choice for those seeking a peaceful retreat. Guests have called out the comfortable and well-furnished rooms, complete with stunning views, though a few have noted the decor could use an update and mentioned occasional noise issues. The hotel's location is lauded for its picturesque sunsets and relaxing vibe.
Service at Hotel Wailea is often described as exceptional, with staff providing personalized attention and amenities like shuttles and beach gear. The cleanliness of the hotel is consistently praised, as are the quality amenities and dining options. While some guests consider the hotel a bit pricey, many feel the value is justified by the free amenities and unique experiences offered.
Location
Picturesque
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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This is the absolute best resort in the world in my opinion! My husband and I are fairly well travelled. We chose this resort to celebrate our 25th anniversary. I can not say enough good things about the cleanliness and beauty of the resort! The pleasant staff was an added bonus!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel gives new meaning to the word service. Every member of their team gives their best efforts to make your stay as perfect as possible. Front-desk check-in with Natalia was great… we bombarded her with questions and she enthusiastically answered them all, while we enjoyed our leis and champagne.
Our Celebration Suite was amazing… roomy, airy, beautiful, with a gorgeous view of the water. Yes, you pay more for the Celebration top floor suites, but it is worth it. We live our regular lives at 100 mph, working nonstop, and we don’t vacation often, so when we do, we like to slow down, sleep in, and enjoy the quiet of beautiful surroundings. If you are a “get up at dawn and explore the island every day” kind of person, I would tell you to book the garden view suites to save yourself some money (but don’t then complain about the view like some reviewers did…the hotel is very clear in their descriptions on the suite types)! The rooms are well stocked with Nespresso pods and machine, yummy snacks, seltzers, and a little kitchenette with a cooling drawer. Add in the cushy bathrobes and slippers and huge rainhead shower, and you feel quite pampered!! The sink is huge- I would recommend (for any future renovation) to turn that space into two smaller sinks, to increase usable counter space.
Room service is incredible. Food choices are good, delivery is quite prompt, and all was delicious. And if you want something not listed on the menu, just ask… they really do go out of their way to make you happy!
Housekeeping was wonderful. I do not understand some of the reviewers whining about this…someone else is cleaning up after you. Be grateful and say thank you, and if you’re delayed in leaving the room, simply call and let them know when you’re leaving so they can time their service.
The restaurants (Birdcage and main) were both excellent. Cocktails are very pricey, but delicious. Pool smoothies are yummy, and we loved the comfy pool chaise lounges, clean chaise covers and towels provided. We also enjoyed the Tree House dinner— excellent service.
The shuttle drivers are great! They cheerfully schlep you all over Wailea, and give awesome tips and pointers about what to see and do.
Another special thing we noted and appreciated—the manager, Markus Schale, is frequently visible on property and very actively involved. He is definitely not one of those “hide behind a closed door” kind of managers, and we suspect he has a lot to do with how well this hotel is run. Mahalo, Markus!!
We would happily return to be pampered again at Hotel Wailea!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 Feb 2024
Aloha Carolina, Thank you for such a detailed and wonderful review! We are pleased to have exceeded your expectations in so many respects. I am especially honored by your mention of our attentive staff. I'm thrilled that you took advantage of all that we offer, from The Treehouse to the pool and everything in between. I look forward to personally welcoming you back to Hotel Wailea for another getaway soon! Warm regards, Markus
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We just left this morning after 4 nights here. The setting, grounds and facilities are impeccable and views are amazing! We stayed in an ocean view villa and it did not disappoint. Service was fantastic! The entire valet team was top notch, wish I had all their names to list! Shea at the pool bar was friendly and always on top of your needs! Housekeeping was great, room was always taken care of and nightly turn down service was very much appreciated. Definitely would recommend! Totally different experience than the hustle of the larger resorts in the area.
Now just a couple picky cons: Surprised that there was phone charging capabilities on only one side of the bed Had to get out of bed to go to the wall switches to turnoff the bedside lamps. Had to request an iron after we got to the room which crunched us for time getting to our reservation night 1. Just put a modern steamer in the room.
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outstanding property, suite, and staff. Felt deserving of all five stars. Staff in particular were timely, helpful, and courteous at all times. We don't seek out properties like this and were looking for a once-in-a-very-long-time experience. This was certainly that.
Stayed in the Celebration Suite, which was outstanding, although was a bit surprised by some of the occasional road noise we heard from our balcony.
Used the $60 breakfast credit option and appreciated the convenience and quality of breakfast; it was also more our style to use that credit and then be free to explore Wailea and the south coast for the rest of the day/evening.
Really enjoyed the fitness studio and its excellent view. As a trail runner, it's hard to make a treadmill seem interesting, and that view nearly does the job.
Also really enjoyed the pool. Staff at the cabanas were attentive and drinks were delicious.
Underrated value: Valet staff will provide chairs, umbrella, and towels for beach excursions, whether you're using your own car or not. This made our trips to Big Beach so smooth and delightful--we'd call up to the desk and by the time we arrived at the driveway, our car would be loaded with beach-day supplies.
Overrated, slightly: The restaurant. Staff and food quality were excellent, but the menu seemed overpriced at $150/person before drinks and additions.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had so many issues at this hotel, it simply wasn't the standard you would expect from a 5 star hotel. Issues were, cleanliness, housekeeping, the front desk were inattentive and forgetful regarding our requests, the standard of the room was POOR. Value for money just wasn't there, we were expecting to be staying in luxurious suites and they were old. Also please note the busy road, if you require peace best to stay near the beach.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 days ago
Thank you very much for your feedback. Please rest assured that both my Director of Operations and I take all guest feedback into account as we work together with our team to continuously elevate our levels of service. We hope to have the opportunity to welcome you back to Hotel Wailea in the future. Warm regards, Markus
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The Hotel Wailea provided an excellent wedding experience for my daughter and her fiancé. Kimi and Jessica did a great job planning every detail, and hand a wonderful list of vendors to help create a beautiful wedding experience. The rooms all are lovely, and I noticed that you can always see or hear water from everywhere on site.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 days ago
Mahalo for your kind words! We are honored to have been a part of your daughter and her now husband’s special day. Kimi and Jessica are truly exceptional, and we’re delighted to hear that their attention to detail and carefully curated vendor recommendations helped create a beautiful wedding experience. We’re also thrilled that you enjoyed our suites and the tranquil ambiance of Hotel Wailea, where the sights and sounds of water add to the sense of serenity. It was our pleasure to host you, and we hope to welcome you back for another unforgettable stay in the future! Warmest Aloha, Markus Schale
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This was our third trip to Hotel Wailea and first time back post pandemic. We had a delayed late night landing from NYC but were greeted in our room with a bottle of sparkling wine and truffles which were amazing. The room is incredibly spacious and they have upgraded to Toto toilets with so many features I couldn’t figure them out. Puts my Kohler toilet at home to shame and my husband is now insisting we upgrade. Unfortunately they no longer have standing beach service but that was a moot point considering the surf was too rough to go to the beach anyways. So, we spent three days by the pool which was perfectly enjoyable. The workout room has been upgraded with additional equipment and the view is fantastic. They now stock the room with delicious Sanpellegrino flavored sparkling water along with other soft drinks and a snack basket. I love the sunscreen offering by the pool as well as the pool floaties.
Admittedly we had some hiccups with turndown service and restocking of snacks and soft drinks but it was recognized and ameliorated.
Since we spent our whole time at the pool, it was a bit curious that all of the cabanas had reserved signs though people didn’t show up. Might be worth asking if a cabana is in fact available. Which we did and voila we got one. (Maybe because we griped about the lack of turndown service?)
We were given late checkout but unfortunately the weather was crappy (torrential downpours) so couldn’t get full advantage of the facilities. That said, the breakfast room service was pretty solid- nice fluffy omelette with crispy potatoes and a salad. We also had lunch at the pool bar and highly recommend the soba noodles and pork tacos.
We will likely back but I hope they get the permanent beach service up and running again.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 Feb 2024
Aloha Michelle! Thank you very much for your positive review. I'm so glad that you enjoyed your third stay with us. I also appreciate you mentioning those few details of improvement which I will address with my team immediately. We all look forward to welcoming you to Hotel Wailea again! Warmest regards, Markus
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Hotel Wailea is an absolutely stunning, vibrant place that has been purposefully designed to create a calm and soothing environment. It sits atop a hillside in Maui and has some of the most beautiful landscaping and views that we've seen on the island. It's private yet lively, serene yet intriguing, and all the restaurants on the property serve absolutely delicious meals and drinks. It's the perfect spot to retreat and recharge. Also, if you enjoy driving classic vehicles, you'll have a great time reserving a vintage Porsche replica to drive around the island. The hotel's Land Rover shuttles take you to a variety of beaches, and the pool is perfect for afternoon or evening dips. Our only wish is that we had stayed longer. This place is amazing and it's hard to think of a better experience in Maui. We highly recommend it!
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Review collected in partnership with this hotel
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Markus Schale, General Manager at Hotel Wailea
Responded 26 Oct 2024
Aloha and thank you so much for your excellent review! We always enjoy hearing in such detail about our guests' experience, and I am so glad that you enjoyed yours thoroughly. We all hope to see you both back with us again soon. Warm regards, Markus
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The Hotel Wailea is a gorgeous boutique property with beautiful suites and exceptional service. The couples only concept creates a quiet, calm, peaceful environment. The grounds are stunning and so well maintained. We stayed in the Celebration suite which was beautiful as you can see in the photos below. We loved every minute of our stay and found that every attention to detail was made. The staff members were kind, thoughtful, and accommodating. The Birdcage is amazing. We loved going there to listen to the lovebirds and watch the sunset each night with friends. This was the perfect couple’s resort and the Hotel Wailea definitely deserves the 5 star rating. We hope to return and certainly recommend Hotel Wailea for your next trip to Maui!
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Markus Schale, General Manager at Hotel Wailea
Responded 2 days ago
Aloha and thank you for such a detailed and wonderful review! We are pleased to have exceeded your expectations in so many respects. I look forward to welcoming you both back to Hotel Wailea for another romantic getaway soon! Warm regards, Markus
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Hotel Wailea definitely has become one of my favorite resorts. The all adult concept creates a quiet, calm, peaceful environment. And the resort is small enough to feel personal, yet big enough to provide the amenities I expect in a resort. While not directly on the beach, there are ocean views from some areas of the property. I think this lends to the peaceful feel of the resort. Unlike some chain resorts, HW offers many complimentary activities; water, sodas, snacks and coffee in the room; classes; shuttle (we didn’t use), and more. James, cabanas bartender, best mixology class ever. We learned, we laughed, and we tasted. James always knew about every state/city mentioned and kept conversations so fun. Social hour at the Treehouse was also a great way to talk with guests, and staff, thanks. And the girls at Cabanas did a great job with Mimosa Mingle, yum! The rooms/suites are one of the most comfortable I’ve ever experienced. Comfy sectional when we did want to chill with TV. Kitchenette provided most everything we needed, loved the Nespresso machine. Was nice to be able to enjoy some leftovers in our room. I slept great, we requested foam pillows in advance and they were provided. The huge soaking tub was magnificent and the rain head shower wonderful. Impressed with the Dyson supersonic hairdryer. And the toilet… amazing. I wonder how many people go home and want to buy one! The grounds are beautiful and so well maintained. Staff also well trained, very polite. We did not pay higher price for ocean view and chose a garden view suite, and we loved our location. Our “much larger than normal” lanai overlooked a pond with fountains and koi fish and was very private, with comfortable patio furniture for laying back, or dining. Oh, and the light in the rooms! Not only was there a large patio door that opened all the way, but 3 windows! How many hotel rooms have 3 windows
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Wailea isn’t on the beach, so I don’t think they would have this. They will take you down to the beach and pick you up. There may be beverage service close by.
There are more places to choose from in the Wailea area.
PRICE RANGE
₹85,463 - ₹1,22,935 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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