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Grand Wailea - A Waldorf Astoria Resort

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Traveller (4452)
Room & Suite (1002)
Pool & Beach (812)
Overview
  • Excellent59%
  • Very good22%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“grand wailea”(2,831 reviews)
“water elevator”(426 reviews)
“napua tower”(413 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Wailea - A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Grand Wailea - A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (7,085)
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6,849 results
Traveller rating
3,863
1,539
752
426
269
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3,863
1,539
752
426
269
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All reviewsgrand waileawater elevatornapua towerlazy riverchapel wingrope swinghibiscus poolbistro molokinivolcano barfour seasonsthe grand dining roomcafe kulaspa grandepool areaadult poolper dayvalet parking
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2,321 - 2,325 of 6,849 reviews
Reviewed 23 March 2016

We stayed at Grand Wailea from March 14 - 19, 2016. My family found the Grand Wailea to be a great option for a family stay in Wailea. The rooms were clean and well appointed. The service was wonderful from concierge, front desk, housekeeping to...More

1  Thank Gregg V
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded 24 March 2016

Aloha Gregg V, Mahalo for your review and recommendation! We're so glad you utilized the concierge team during your stay and that you found them helpful in booking your reservations for the numerous activities you took part in - it sounds like an adventure packed...More

Reviewed 23 March 2016

We just returned from the Grand Wailea and what a fantastic stay! They have one of the best kid pools we've ever seen. The boys (age 7 & 8) had a FABULOUS time. We spent every day but one poolside. The staff at the pool...More

Thank Vacation8r
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded 24 March 2016

Mahalo for your review, Vacation8r! We're glad you and your family, especially your boys, enjoyed the pools and property. We appreciate your feedback and hope to welcome you back soon. Mahalo, Tom Donovan

Reviewed 23 March 2016

Don't stay here! Used to be a nice place. We had dirty towels and used toiletries upon check in. A used coffee cup with popcorn kernels, and we were charged hundreds of dollars in spa services we didn't make (this was remedied after the fact...More

Review collected in partnership with Waldorf Astoria
5  Thank ellal116
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded 15 April 2016

Dear ellal116, We are glad you chose Grand Wailea during your recent stay in the area, and I appreciate your feedback. We strive to provide our guests with unforgettable luxury experiences, and dirty rooms are not to be tolerated. Thank you so much for bringing...More

Reviewed 23 March 2016 via mobile

Honestly great place other than having a jacket stolen from a restaurant on site. The small restaurant just above the main pool. Jacket in Hawaii? Remember at night it is cool and a light jacket is advisable. Well I brought one and left it on...More

3  Thank ZfamilyUSA
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded 14 April 2016

Dear ZfamilyUSA, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I have addressed these issues with our team. Our Security Team holds all found items in our lost and found and...More

Reviewed 22 March 2016

We stayed 3 weeks at this hotel and it was a spectacular time! Property and services were second to none. Also being situated on one of the best beaches doesn't hurt! This hotel truly has it all! We loved the fact it was close to...More

1  Thank David O
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded 24 March 2016

Aloha David O, Mahalo for your review and recommendation! We agree that Wailea Beach is one of the most beautiful beaches, and we're fortunate to be so close to the wonderful Wailea Golf Courses. We appreciate you staying with us. Mahalo, Tom Donovan

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 420 - US$ 1,178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#4 On the Beach Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 420 - US$ 1,178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#4 On the Beach Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
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Traveller (4452)
Room & Suite (1002)
Pool & Beach (812)
Dining (301)
Amenities (54)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
hopefullyhelpful_10
11 July 2018|
AnswerShow all 8 answers
Response from thermidor2018 | Reviewed this property |
I'd say don't go to this hotel at all !! - We got overcharged at the hotel and at the spa - They have even confirmed that it was their mistake - But we still haven't got refunded for the overcharges It's called 'Grand... More
1
Vote
alexontadvisor
8 July 2018|
AnswerShow all 7 answers
Response from Mplsmichelle | Reviewed this property |
We never had a problem with seating at the adult pool, during our 15 day stay. Not once! The staff is great at assisting you in finding a spot, no matter what time we arrive. Clean towels are given to you upon arrival... More
1
Vote
Connie K
27 June 2018|
AnswerShow all 3 answers
Response from Meg M | Reviewed this property |
No I don't think so - you need a wristband to enter the pools area and they were pretty strict.
1
Vote
Room Tips
"I liked the ones with the view of the ocean."
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"Try to get a room with a ocean view"
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"Crowded kid infested pools with no seating!"
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"We enjoyed 8120."
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