We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
3850 Wailea Alanui Drive, Wailea, Maui, HI 96753
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
Travelocity
$1,462
View deal
Expedia.com
travelup.com
$1,137
View deal
Booking.com$1,417
Hotels.com$1,462
Priceline$1,521
View all 19 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (5666)
360
Panoramas (37)
Videos (3)

About

#7 of 9 hotels in Wailea
Location
Cleanliness
Service
Value
Grand Wailea Maui, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Diving
Water park
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Bath / shower
Safe
Iron
Wake-up service / alarm clock
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Price Match Guarantee
8569Reviews293Q+A100Room tips
Traveller rating
  • 4,857
  • 1,853
  • 903
  • 556
  • 401
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
lprokop wrote a review 5 Dec
Terrell, Texas1 contribution
This place is an insane get away - situated in a beautiful setting. Access to the beach, chairs, umbrellas - all the snorkeling gear you need and any other water activity. We saw whales blowing and also turtles so close you could touch (do not touch the turtles though). Easy access to other beaches as well - many places to eat from breakfast to dinner. The lobster sandwich poolside is a must have! Enjoy and relax!
Read more
Review collected in partnership with Waldorf Astoria
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
MarliTravels wrote a review Jul 2022
New York City, New York604 contributions158 helpful votes
Hotel's Favourite
Where to begin. This is an over the top exceptional resort. They have more than 5 pools -I lost count. There’s an adult pool, a lazy river, a 2 story slide, a Tarzan rope swing, and more. There’s a wing dedicated to beautiful shops on the resort grounds. The Shops at Wailea are across the street. There’s many choices for food, snacks, drinks, ice cream etc. The team working the valet hustles. I have not waited more than 5 min for my car yet and the hotel is currently at capacity. The hotel has fireworks at 9pm that are amazing on certain evenings. Definitely check this place out and check out the deals they offer.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: The valet handles parking really well. The beach attached to the property is great first thing...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 9 Aug 2022
Aloha Marli, On behalf of the Grand Wailea, A Waldorf Astoria Resort team, thank you for staying with us and for your review! We're elated that our great pools and prompt valet service were aspects of your stay that you enjoyed and that the fun fireworks event was also a highlight of your visit. If there is anything else we can do to make the rest of your experience even more amazing, please do not hesitate to ask! Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emalou627 wrote a review 3 Dec
Tampa, Florida1 contribution
We were island hopping during this trip and every other property we stayed at was sub par compared to the Grand. We had such an amazing stay from checkin, to valet, napua club lounge, and dinner. This resort is beautiful but it's the warm, kind, friendly, amazing staff that truly sets it apart. We are already planning our next stay! There are few standout staff members at the hotel I'd like to recognize: Angelica did such a fantastic job checking us in with a truly inviting warm welcome. She got us an e-standby upgrade to the Napua tower and gave us some great tips for the activities we planned. She made sure I was aware of all the amenities for diamond members. Cindy at the front desk also quickly helped me print a last minute document that needed for an emergency back home. She lifted a huge weight off my shoulders. Zenith is a treasure in the Napua lounge. She made us a great Mai tais each night and provided stellar service. Sharon at the valet is like your vacation mom. Every time we left for an excursion, she made sure we had everything we needed- extra towels, maps, directions, etc. She is a great asset to have out front. I'd also like to recognize Derrick on the bell staff and Larry our humu server. They were both fantastic as well.
Read more
Review collected in partnership with Waldorf Astoria
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 2 days ago
Aloha Emalou, Thank you for your excellent review. We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience, so it’s not surprising that everyone you mentioned here took such wonderful care of you and made you feel so valued. They are important members of our team and we are excited to share your kind praise with them! It was a true pleasure to have had the opportunity to welcome you to Grand Wailea, A Waldorf Astoria Resort and we hope to see you again soon. Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phil D wrote a review 3 Dec
2 contributions2 helpful votes
This place will treat you like a criminal - avoid at all costs. And stay elsewhere like the Four Seasons. Here is a summary of one service failure amongst a comedy of errors. At 1015p as we were sound asleep security knocked on our door. I didn’t hear it, but my wife was awoken. I finally did wake when I overheard the demands of the security guard to get dressed. I get out of bed to see what’s going on. Apparently my card on file expired and the resort was concerned about our balance - it was never updated at check in from when I booked the stay 9 months ago. Note: there was no call, no email, no text about the situation. Nothing to indicate this other than being awaken by a demanding security guard. I ask if I can update this over the phone at the front desk. The security guard states I have to come now and get dressed or they will force us out of the room. I’m upset now and get dressed to go settle the bill at the front desk being treated like a criminal (all over several hundred dollars btw - less than a single night). So ya, this is the Waldorf Astoria…
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 2 days ago
Aloha Phil, Thank you for taking a moment to leave us a review. We regret to learn that you were disappointed with your experience and hope that you will accept our apologies for any inconvenience caused by our policies. We sincerely hope that you enjoyed the rest of your stay with us and wish you safe travels. Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen M wrote a review Nov 2022
Hopedale, Massachusetts34 contributions14 helpful votes
The staff of this resort is phenomenal! We were welcomed warmly and treated like royalty our entire 20 stay. Our room was located in the Napua tower. Napua is a resort within the resort. The Napua team did everything they could to make our stay enjoyable. The concierge team including Patty, Faye, Kim, Faith, and Lasa made all of our reservations, answered all of our questions, and anticipated our needs making our stay extra relaxing. The Napua attendants, Armi, Roni, Ana, Ernel, Evelyn, Leila, Tommy, and Mae treated us like family making sure our breakfast each day set us up for another “day in Paradise” We spent a part of each day at the fabulous Hibiscus Adult pool in our special Cabana. The pool staff and food service personnel were every bit as attentive as the Napua team. Laurie, Poom, and Sachito stopped by each day to ensure our Cabana and the wonderful amenities were just right. Aki, Ryan (Leonedits), Shawn (Sparkle) touched our hearts by remembering our anniversary and birthday dates with extra special attention. From the valet (Dennis and team) to the bell desk (Belden, Daryl) to the front desk staff (Jaime, Carrie), the people of the Grand truly make us feel like Ohana
Read more
Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Be cordial to the staff! They will take care to make your visit memorable!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 6 days ago
Aloha Stephen, Thank you for your glowing review of your stay at Grand Wailea. We are delighted to see that you found our staff to be friendly and helpful and we look forward to sharing your kind comments with our team. It is great to hear that you enjoyed our delicious breakfast options and were able to utilize some of our great on-site amenities. Please come back and see us again when you are next on the island! Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed G wrote a review Nov 2022
9 contributions30 helpful votes
+1
Terribly Overpriced; On-going Construction causes many of the usual amenities to be closed even though the hotel advertises them as "Open and Operating". How is this a $1,200 per night hotel ?? Very disappointed as a lifetime Diamond Member in limited facilities. Also, you have the pleasure of spending $65 per night to park your car. Please see actual photos from our late October visit....
Read more
Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 4 weeks ago
Aloha, We always appreciate hearing from our guests, though we are sorry to hear of any concerns you may have had with our current revitalization efforts and pricing. You can be confident that all of your feedback will be discussed internally as we continue to improve. We hope you will allow us another chance to exceed your expectations once our enhancements are complete! Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard H wrote a review Nov 2022
2 contributions1 helpful vote
This review is more about the membership for GW than the actual resort. We paid the $2,500 for the membership because we were supposed to get better room rates. In the months following they dramatically raised the rates on everything in the hotel and effectively canceled out the benefits of the discounts.
Read more
Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 4 weeks ago
Aloha Richard, We appreciate you taking the time to reach out and share your thoughts regarding your membership. We're sorry to hear you have been disappointed with the discounts available. We encourage you to call the hotel so we can better detail all the current benefits available and the savings associated with your membership. Thank you for your valuable feedback, and we hope to have the pleasure of your company soon. Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gene922 wrote a review Oct 2022
Glenview, Illinois1 contribution
Spent half my trip here and the other half at Wailea Beach Resort Marriott next door. For the price (especially parking fee) And infinity pool at the Marriott, I preferred the Marriott. I will come back here once all the construction is finished and the Spa is re-opened. Unlike other reviews, we didnt have any issues with hearing the construction during our stay.
Read more
Review collected in partnership with Waldorf Astoria
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 24 Oct 2022
Aloha Gene, We appreciate you staying with us and taking the time to share your thoughts. While we're glad much of your stay was pleasant, we apologize for any disappointment with our fees. They are noted online. If you're in the area again, please consider coming back to see us. Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IrishFan-80 wrote a review Oct 2022
Lancaster, Pennsylvania4252 contributions766 helpful votes
We enjoyed a six night stay here in a king deluxe OV on the 8th floor. All of the staff were friendly, helpful and recognized our Diamond status. Other than the grotto pool bar being closed the construction did not affect our stay. The front desk and Humu staff provided very nice treats for my birthday and Cristina at the Bistro was super. Housekeeping was wonderful though had a varied schedule. We mostly enjoyed the beach since it came with umbrellas, which were scarce at the adult pool for some reason. Once the renovation is over the GW should continue to be special.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: This is a big resort and alot of walking is needed. On a future visit we might request a room...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 21 Oct 2022
Aloha, Thank you for taking the time to let us know how much you enjoyed your second stay at Grand Wailea. It is wonderful to learn that you liked our friendly guest service and beautiful location. We look forward to seeing you again in the future. Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michelleM783RJ wrote a review Oct 2022
2 contributions2 helpful votes
The hotel only wants you to spend $20 per drink at the pool vs bringing a drink from one of the other venues on property. Plan on no food or beverage on the pool deck area unless you buy from the high price pool servers
Read more
Review collected in partnership with Waldorf Astoria
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from General Manager, General Manager at Grand Wailea
Responded 18 Oct 2022
Aloha Michelle, Thank you for offering feedback about your recent stay at our resort. We hope you enjoyed your visit with us. Your comments are appreciated, and we will use them as we continually assess how to improve our guests' experience. Kind regards and safe travels in the future. Mahalo, JP Oliver, Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$980 - $1,619 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand wailea - a waldorf astoria hotel wailea, grand wailea maui, grand wailea resort maui, grand wailea hawaii, grand hotel wailea, grand resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
776
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND WAILEA (Maui, Hawaii) - Resort Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Grand Wailea
Which popular attractions are close to Grand Wailea?
Nearby attractions include Wailea Beach (0.3 km), Little Beach (0.4 km), and Te Au Moana Luau (0.3 km).
What are some of the property amenities at Grand Wailea?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Grand Wailea?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at Grand Wailea?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Wailea?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Wailea?
Conveniently located restaurants include Honolulu Cookie Company, Island Gourmet Markets, and Lappert's Ice Cream.
Are there opportunities to exercise at Grand Wailea?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Wailea have airport transportation?
Yes, Grand Wailea offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Wailea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Wailea?
The staff speaks multiple languages, including English, Spanish, and Filipino.