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This hotel went above and beyond. We were in town for a family wedding. They accommodated our request for a crib for our young baby. The breakfast is great! Plenty to choose from and hot! The fresh fruit was awesome. The ladies working in the...More
This hotel was very accommodating! We were in the area for a wedding and because of different schedules my daughter and her husband needed the room for one night and we needed it the second night(2 night min). We called and spoke with Will at...More
They gave us a room on the first floor where people can have pets in the room. I am highly allergic to pets and was sick while staying and I am still suffering. They said they are full and did not offer another room. The...More
2 Thank shoaleh
Response from JFlake, Manager at Acqua Hotel Mill ValleyResponded 31 August 2017
I’m so sorry to hear that our guestroom triggered your allergies. We really take a lot of pride in our cleaning standards here, and, typically, the fact that a pet had been in a room would not be noticeable, at all. While we...More
Great Bay Area hotel.... Wine and cheese nightly, good size clean rooms....Best of alls Very Friendly Hotel Staff...that makes sure my Whippet Enzo gets a treat every afternoon! Love the upscale but casual Dog Friendly Hotel! Third time staying here!
First time here, spent the weekend and was amazed. The view of the SF Bay was calming and peaceful. Though the hotel abuts a freeway, once you enter the hotel lobby you leave all that behind. Well insulated to the sounds of traffic, the rooms...More
I'm so sorry that we inconvenienced you by having the incorrect time on the clock. I can empathize with your frustration and would have been frustrated, as well. This was a big oversight on our part. I will make sure... More
I'm so sorry that we inconvenienced you by having the incorrect time on the clock. I can empathize with your frustration and would have been frustrated, as well. This was a big oversight on our part. I will make sure we fix this, right away. I can only imagine that the room you stayed in somehow got missed, after the daylight savings change. If you'd like to speak to me about it, directly, please feel free to reach out to me, at the hotel.