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Holiday Inn Express Mill Valley San Francisco Area

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Holiday Inn Express Mill Valley San Francisco Area
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594 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Bellevue, Washington
Reviewed 2 days ago NEWvia mobile

Another relaxing stay at our home away from home. Some recent updates make this property more attractive than ever, but it is the warm, friendly staff who made our stay outstanding. Once again, Joanne and Rolando made our stay a pleasure starting with a personal welcome note in our room upon check-in. Over the years, they have become extended family....

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Helpful?
Thank Gwendolyn49
Luis L, General Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Dear Gwendolyn, On behalf of all of us at the Holiday Inn Express in Mill Valley, I would like to thank you for your visit, it was our pleasure to serve you, and we appreciate you taking time from your busy schedule and providing us with your input. Your feedback is extremely valuable to us and we are delighted to...

Reviewed 1 week ago via mobile

Here in sf for the weekend to prep for next trip. On the road 90% of the year and this HIE is always a good stay. Im glad they had room when i dropped in at the last minute. Same amenities as all the other HIE but managers and employees top the list for being nice to guests. Recommend to...

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Helpful?
Thank bpm904218
Luis L, Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Thank you for taking the time from your busy day to tell us about your experience during your visit to Holiday Inn Express, Mill Valley. Your feedback is extremely valuable to us and we are delighted to receive such positive comments. We are also pleased that we met our optimum goal, that of providing excellent service. Your feedback is extremely...

Glencoe, Illinois
Reviewed 1 week ago via mobile

We were very disappointed with our stay. We were in the hotel for 4 nights. When we arrived our tv was not working properly. We told the front desk and was told it would be fixed. It was never fixed and we complained about it everyday to the front desk and it was so aggravating not to have a tv...

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Helpful?
Thank MaryAnn R
Luis L, Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Dear Mary Ann, Thank you for taking the time to tell us about your experience during your recent visit to Holiday Inn Express Mill Valley. Your feedback is extremely valuable to us. I would like to offer our apologies, we are very disappointed to hear that we did not meet your expectations. I have reviewed the information you have given...

Paia, Hawaii
Reviewed 1 week ago

We had a misunderstanding between Holiday Inn Express Mill Valley and IHG (I'm a member) over a cancellation/postponement of our stay. Rather than having a "credit" we appeared as a no-show and were SOL on our stay. I called the hotel to try to explain what happened and in a time where companies routinely hide behind policy, they went out...

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Helpful?
Thank asylum0138
Luis L, Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Thank you for taking the time from your busy day to tell us about your experience during your visit to Holiday Inn Express, Mill Valley. Your feedback is extremely valuable to us and we are delighted to receive such positive comments. We are also pleased that we met our optimum goal, that of providing excellent service. We will share your...

Menlo Park, California
Reviewed 1 week ago

Spent Thanksgiving weekend here - staff was very friendly & courteous. The rooms were clean with comfortable pillows and beds. Breakfast was good and I particularly appreciated the turkey breakfast sausage.

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Helpful?
Thank Boris T
Allentown, Pennsylvania
Reviewed 2 weeks ago

Visiting for Thanksgiving, I booked online. I had stayed at the hotel previously under previous ownership/management. Called to confirm reservation and spoke to Joanne F, who confirmed it, confirmed I was traveling with a service animal. I requested early in, late out, she was clear she could not promise (that's fine, she confirmed my request) and said she would be...

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Helpful?
Thank C A M
Hong Kong, China
Reviewed 3 weeks ago via mobile

A little off the track, but if you are visiting SF renting a car and planning to visit the coastline north of SF, Muir Woods etc, this can be the perfect hotel. Located just a few exits north of Golden Gate Bridge, it's actually closer to the city than most people would think, it might even takes less time to...

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Helpful?
Thank Edwin8282
Luis L, Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Dear Edwin, Thank you for taking the time from your busy day to tell us about your experience during your recent visit to Holiday Inn Express, Mill Valley. Your feedback is extremely valuable to us and we are delighted to receive your positive comments, we are pleased to know that your stay was a pleasant one. We look forward to...

Reviewed 3 weeks ago via mobile

Shocked by the Holiday Inn brand allowing this second grade motel to use its name. Booked a King Mountain View room... was given a twin lawn and pool fence room. Checked in by a staff member who had no interest in her job. After checking into room rang reception to advise wrong room type ... "computer says no" response about...

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Helpful?
1Thank Ghc411
IHGService, Guest Relations Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Dear Ghc411, Thank you for your writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the room accommodation, breakfast area, and level of staff service. We are very sorry for the inconvenience this has caused. I have sent you a private message in an effort to obtain additional details...

Dupont, Washington
Reviewed 3 weeks ago

Much cheaper and close enough to the Bay Area. Plenty of nice restaurants close by with easy access to the highway! Go half the price of any hotel within 50 miles, this was a no brainer. The exterior appears a little dated but the interior is freshened up with the standard IHG make up.

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Helpful?
Thank sheffy02
Luis L, Manager at Holiday Inn Express Mill Valley San Francisco Area, responded to this review

Thank you for taking the time from your busy day to tell us about your experience during your recent visit to Holiday Inn Express, Mill Valley. Your feedback is extremely valuable to us and we are delighted to receive your positive comments, we are pleased to know that your stay was a pleasant one. Our hotel is undergoing major replenishment,...

Reviewed 4 weeks ago via mobile

The front desk staff is second to none. Joanne has been particularly helpful and accommodating to my needs for years. Erica, Rolando, and Charlie the manager go all out to make my stay delightful. This is my favorite place to stay!!!

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Helpful?
1Thank Jay T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
What will you do today in Mill Valley? Each day is a new adventure at Holiday Inn Express Mill Valley, located in scenic Marin County. Holiday Inn Express Mill Valley San Francisco Area sits against a breathtaking backdrop near the base of Mount Tamalpais, overlooking peaceful wetlands and bike paths. Natural beauty shines in our Mill Valley hotel, which grants access to some of Northern California’s most visited attractions including the Golden Gate Bridge and San Francisco, and the renowned Napa Valley wine country. After an adventurous day exploring the bustling city of San Francisco or the beautiful outdoors of Marin County, relax by the outdoor pool under a private cabana. Borrow a bike from our Bike Center and pedal along the nearby bike paths or roast marshmallows around our outdoor fire pit. Or stay in with the family and watch a DVD from our movie library in one of our newly redesigned guestrooms. Featuring modern, convenient and thoughtful services and amenities designed to keep you comfortable, well rested and entertained, Holiday Inn Express Mill Valley San Francisco Area provides the ideal home base for those looking to experience the vast playground that is the San Francisco Bay Area. ... more   less 

Additional Information about Holiday Inn Express Mill Valley San Francisco Area

Address: 160 Shoreline Hwy, Mill Valley, CA 94941-3610 (Formerly Tam Woods Hotel)
Region: United States > California > Marin County > Mill Valley
Price Range: ₹ 10,897 - ₹ 15,431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Mill Valley San Francisco Area 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Sausalito
Holiday Inn Mill Valley
Mill Valley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mill Valley San Francisco Area staff and other travellers.
6 questions
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Kendal, United Kingdom
19 days ago
Lisbon, Portugal
Croton on Hudson, New York
3 months ago
over a year ago
Seattle, Washington
over a year ago

See all questions (6)

Questions? Get answers from Holiday Inn Express Mill Valley San Francisco Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All have partially blocked 'balconies or enclosed porches) which mitigate noise and provide privacy.”
 of 5 bubbles CAM740, 25 Nov 2016 | Read review
“Nice Mountain Views”
 of 5 bubbles urb2016ca, 26 Oct 2016 | Read review
“Have stayed in both buildings and no complaints. No elevator, so if you have ambulatory problems then first floor is best.”
 of 5 bubbles mam0870, 23 Oct 2016 | Read review
“The king size bed was perfect, t.v good size”
 of 5 bubbles maria1canada, 4 Oct 2016 | Read review
“Great views of Mt. Tamalpais are available.”
 of 5 bubbles davidcM3781TH, 27 Sep 2016 | Read review
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