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Baymont Inn & Suites Keystone Near Mt. Rushmore

612 reviews
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Traveller (154)
Room & Suite (28)
Dining (2)
Overview
  • Excellent24%
  • Very good17%
  • Average21%
  • Poor19%
  • Terrible19%
Travellers talk about
“third floor”(15 reviews)
“small balcony”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.0 Star Hotel
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Reviews (612)Write a Review
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Reviewed 17 July 2017

It was a cluttered mess in hallways at every corner. Didn't get told where our room was, wondered all over the place. Sucker under the bed from last guest.More

Review collected in partnership with Baymont Inn & Suites
Thank M2296YJhannahc
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 20 July 2017

Thank you for your review. I am sorry to hear that you did not enjoy your stay and the sucker under the bed. I have shared this comment with my housekeeping staff. As we are currently remodeling, things can become a little hectic for guests....More

Reviewed 17 July 2017

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Review collected in partnership with Baymont Inn & Suites
Thank Chadwick W
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 20 July 2017

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Reviewed 16 July 2017

I reserved the room online on the Wyndham site, the front desk put us into a suite with no hot tub, not looking hard enough where it easily states suite with hot tub. Bring charged the same price as the suite with the hot tub...More

Thank josephpeltier88
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 20 July 2017

Thank you for your review. I am sorry to hear that your stay was less than accommodating and apologize for the events you went through. I will discuss your review with my team as we work on improving situations like this. Again, thank you for...More

Reviewed 15 July 2017

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Review collected in partnership with Baymont Inn & Suites
Thank jj7892017
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 20 July 2017

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Reviewed 15 July 2017 via mobile

I should qualify this by saying you can't go to burger king and be disappointed that you didn't get something off the Ruth's Chris menu...i get that. Still this place still has room for a lot of improvement. Rooms had a funky odor...i pressed past...More

Thank flori-texan
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 20 July 2017

Thank you for your review. We appreciate your business and your honest review. We are currently going through the renovation process and will take your comments under review and we work through updating the hotel. Thank you for choosing Baymont!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 91 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 91 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (154)
Room & Suite (28)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"The suites are really nice!"
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"Go somewhere else"
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"Don't choose this hotel."
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"Rooms are VERY small."
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