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Brookside Motel

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179 Reviews from our TripAdvisor Community

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There are newer reviews for Brookside Motel
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Showing 175: English reviews
Reviewed 16 September 2016 via mobile

My Husband & I booked this motel for one night via trip advisor as we were only looking for a place to sleep on our way back home from our trip out west. Based on the reviews & price I did not have high expectations . As we pulled up to the motel I felt skeptical .. the owner showed...

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Helpful?
Thank Kelley P
Nick B, Manager at Brookside Motel, responded to this review

Hi Kelly! Thanks for your review and we regret that you did not enjoy your stay with us. It is important every guests is happy with their stay. If not we want to fix it and that is what we did by refunding full amount. Being surrounded by nature, we do get lots of bug and also what could have...

Woodbury, Minnesota
Reviewed 16 September 2016 via mobile

Needed a night to stay on our way home. Was looking for sub $100 a night stay. We stayed here for $69. It's worth all of $69 and no more. Room is clean, very small, uncomfortable and very outdated. But it did the trick for a night to crash on the way home.

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Helpful?
Thank Tragnar
Nick B, Manager at Brookside Motel, responded to this review

Hi Tragnar! Thank you for staying with us and your feedback. We are glad that you enjoyed your stay with us and satisfy with your our service against money you spend. We hope to see you again!

Littleton, Colorado
Reviewed 15 September 2016

We were two couples in two separate rooms. While dated, our room was clean and comfortable. Note: we could not locate a thermostat-had it been cooler than it was, we would have had to call for help. our room was evidently the bottom floor of a home as we actually had two separate rooms with 1 1/2 baths. The wood...

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Helpful?
Thank 1Goldwinger
Nick B, Manager at Brookside Motel, responded to this review

Thank you for taking the time to post your review of our hotel, and it's services on tripadvisor. My apologies for the troubles you experienced during your stay. I am sorry about thermostat and issue had been taken care. Thanks again for staying with us and we hope to serve you again !

Walla Walla, Washington
Reviewed 15 September 2016 via mobile

We were influenced by the positive reviews, but really, sleeping here was not fun. If you like slanted linoleum floors, thrift store furniture and space heaters, this place is for you. Breakfast was awful. The operators have very little notion of the American service industry. In fairness, the bathroom was clean and well lit.

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Helpful?
1Thank Windowtotheworld
Nick B, Manager at Brookside Motel, responded to this review

Thanks for your feedback. I apologize for not meeting your expectation. All the reviews posted on Trip advisor and other travel sites are by guests who have stayed at The Brookside and really enjoyed their stay. Our manager has full experience of industries. He has been working in service industries for 6 years. When it comes to our service if...

Reviewed 12 September 2016 via mobile

Quaint little motel. Not as over priced as most! The pool was covered, so couldn't use it. However, plus side as another review said-close to Mount Rushmore, Crazy Horse and access to roads for sight seeing. Room was good size with mini frig, microwave, decent bathroom and comfy bed. Only real negative, the pillows needed to be replaced. They were...

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Helpful?
Thank leona o
Nick B, Manager at Brookside Motel, responded to this review

Leona, Thank you for taking the time to let us know how your stay went. We're happy to hear that you enjoyed our service, room and location. Thanks for pointing out about our pillows. We are looking in to ordering some new pillow for our next season to avoid any future issues. We are also happy to hear that you...

Overland Park, Kansas
Reviewed 7 September 2016

Look, the price here should tell you something, but overall it's really very acceptable. The little one room cottages (VERY LITTLE) are quaint, well appointed (you have coffee pot, microwave and mini fridge) the bed is comfortable, you are afforded both an AC unit and a small heater. It's everything you NEED, but nothing more. This is a bare bones...

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Helpful?
1Thank Scott H
Nick B, Manager at Brookside Motel, responded to this review

Thank you for taking a moment to let us know what you thought about your stay, especially what you felt could be corrected. We are glad that you find our location suitable to your needs. We in process of raising heights of shower head by end of this year. We hope you will give us another shot the next time...

America, The Netherlands
Reviewed 6 September 2016

We stayed two nights here. Advantage is that it's less then 10 minutes away from Mount Rushmore. We were greeted by the friendly new owner, who showed us the room. Then we were checked in. After reading TripAdvisor, I checked the bed, and I also found 1 (what looked to be pubic) hair between the sheets. I understand when washing...

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Helpful?
Thank Paddy J
Nick B, Manager at Brookside Motel, responded to this review

Hi Paddy! Thanks for your positive feedback. We are glad that you enjoyed your stay with us. Thanks for pointing out about housekeeping issue and I want assure you that appropriate action and extra training has been taken. Thank you for taking a moment to let us know what you liked about your stay. We hope to see you again...

Merrimac, Wisconsin
Reviewed 3 September 2016 via mobile

We stopped here without a reservation, based on positive reviews from other travelers. It's a little scary looking from the outside, but has a certain quaint charm. The owner was very welcoming, but insisted we view the room before we registered. The bathroom was tiny, but we decided to stay. Later we discovered that there was no heat in the...

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Helpful?
1Thank Carol B
Nick B, Manager at Brookside Motel, responded to this review

Hi Carol ! Thank you for taking some time to let us know how your stay went. We are happy to hear that everything went smoothly and that everything was up to your liking. We glad that you find our breakfast best of your entire trip that means lot to us. We are so happy to hear that you are...

Lakewood, Washington
Reviewed 1 September 2016

The rooms were clean, the staff is friendly, breakfast was good; unfortunately the pool was closed, the tub was clogged with hair, and the toilet leaked. The staff show you your room prior to you paying to make sure it is up to your standards. They worked with us on the issues we had promptly. This place is off the...

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Helpful?
Thank burgesssr79
Nick B, Manager at Brookside Motel, responded to this review

Hello! Thank you so for much taking the time to write a review and feedback. We are so pleased that you enjoyed your visit and enjoyed our amenities. We hope to see you again!

A TripAdvisor Member
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14 reviews
8 hotel reviews
Reviewed 28 August 2016 via mobile

Motel was outdated and smelled from the room spray that had been used to cover prior smoking. Ina nonsmoking room, The room had a very old model tv, Free breakfast was poor, Would not recommend, Host were nice but just have a poor product, Nothing else to say except skip this one

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast

Additional Information about Brookside Motel

Address: 603 Reed St, Keystone, SD 57751-2067
Region: United States > South Dakota > Keystone
Price Range: ₹ 4,288 - ₹ 11,979 (Based on Average Rates for a Standard Room)
Number of rooms: 27
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Also Known As:
Brookside Hotel Keystone
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Questions & Answers

Here's what travellers have asked, with answers from Brookside Motel staff and other travellers.
7 questions
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knoxville,tn.
5 months ago
Stanley, North Dakota
Punta Gorda, Florida
over a year ago
5 months ago

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Questions? Get answers from Brookside Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Creek View rooms, Great staff, Nice hot breakfast, In center of keystone”
 of 5 bubbles rtahmedabad2, 14 Nov 2016 | Read review
“Stay in Rapid City instead.”
 of 5 bubbles A5860ZUjamest, 3 Nov 2016 | Read review
“they have nice room with jacuzzi”
 of 5 bubbles V4620UGmikeb, 29 Sep 2016 | Read review
“Rooms farthest from the road would be best, otherwise they are all acceptable.”
 of 5 bubbles 574scotth, 7 Sep 2016 | Read review
“If you are disabled make sure to ask for an accessible room there are stairs.”
 of 5 bubbles burgesssr79, 1 Sep 2016 | Read review
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