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The Moat House

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609 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Hexham, United Kingdom
Reviewed 1 week ago

Stayed here for one night on business and delivered training the next day. Old fashioned in a nice way. Good rooms, tasty food and good staff. Training room was a bit old fashioned for my liking but delightful location and well located

Thank Ian G
Reviewed 2 weeks ago

The Moat House is probably the best place to eat in the area. Had a lovely bar snack, good beers and great service. High quality meal and service. I have also used the restaurant in the past and found this to be exceptionally high quality.

Thank Bill T
West Midlands
Reviewed 24 October 2016 via mobile

We stayed for a dinner, bed and breakfast deal. The food was so good that we went off the set menu. I suggest you take your time and order The hotel rooms are a little old fashioned for my taste but are clean and have everything you need. The food is amazing. I love eating here.

1Thank Cityandsunforme
Solihull, United Kingdom
Reviewed 24 October 2016

My wife and I stayed here for our 4th Anniversary, and the whole experience was stunning!! The Hotel staff were very friendly and helpful and the room was very clean with all the amenities you could want, the bed was ridiculously comfy. We ate in the Orangery Restaurant and we both went for the tasting menu paired with the tasting...

Thank Ahall83
Edinburgh, United Kingdom
Reviewed 16 October 2016 via mobile

We recently went to a wedding here and it was flawless throughout. The setting is wonderful with the water at the front and the canal behind (beautiful for a wander!) The service was brilliant- friendly and helpful staff and the table service both at the wedding and at breakfast was excellent. The rooms are comfortable and bigger than expected, with...

Thank JulieAlana
Rowley Regis, United Kingdom
Reviewed 12 October 2016

A very good stay everyone polite and helpful especially the one girl in the restaurant who was very considerate, I cannot remember her name unfortunately but she was serving on the 8th Oct. dinnertime and evening helped make our stay even better Food was good as was the beers

Thank davidgV8485EM
Reviewed 22 September 2016

We only stayed for one night and dined in the Orangery restaurant. It was absolutely wonderful, the staff were so efficient and pleasant and made our dinner a superb experience. Our room was excellent and clean with every facility you would expect from a four star hotel. Breakfast was to die for, loved every minute and wouldn't hesitate to recommend...

Thank Graham C
Reviewed 21 September 2016 via mobile

Stayed for 2 nights. Comfortable rooms. Lovely quiet location. Only negative was slow checkout and was there a lift. Suitcase was heavy ! Food was fabulous ! Would go there again just for dinner. Great service in the pub too.

1Thank Helen C
San José, Costa Rica
Reviewed 19 September 2016

Beautiful countryside location, construction with a hint of old English arquitectura as well as modern. Excellent room accommodations, nice restaurant environment, excelent food, and friendly service. Found Stecie at the reception desk very efficient and helpful.

Thank ananas_72
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your kind comments regarding your recent visit to The Moat House. I have passed your comments on to Stacie our receptionist and we hope to welcome you back very soon.

North Yorkshire, United Kingdom
Reviewed 17 September 2016 via mobile

A superb place to visit with gorgeous gardens and lakes. I arrived late at about 11.30pm and was a little surprised to find reception empty and a note to request that any gusts should ring this number for attention. I do expect this in a small hotel establishment but not in a large 4 star hotel. The room was spacious...

Thank Paul E
ChrisLStaffs, Owner at The Moat House, responded to this review

Thank you for your recent review regarding your stay at The Moat House. Our reception desk is manned until 10.00 pm when the desk is looked after by our night porter team. They have the task of setting up conference and function rooms during the evening for the next day and if not at the desk leave a sign with...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Moat House Staffordshire, an independent, family run hotel with four coveted AA stars....a unique and very special place. The luxury Moat House Hotel boasts a canal side location in the picturesque village of Acton Trussell. It extends a warm family welcome which guarantees industry leading professionalism and service. Whether your need is for accommodation, fine dining, a wedding venue or the best in corporate hospitality, our beautiful, historical buildings provide the perfect solution. Close to junction 13 of the M6 and within a short drive of Stafford, The Moat House combines a taste of history with leading-edge facilities and unrivaled service. ... more   less 

Additional Information about The Moat House

Address: Lower Penkridge Road, Acton Trussell, Stafford ST17 0RJ, England
Region: United Kingdom > England > Staffordshire > Stafford > Acton Trussell
Price Range: ₹ 8,837 - ₹ 12,563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Moat House 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
The Moat House Acton Trussell Hotel Acton Trussell
Moat Hotel Acton Trussell
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Questions & Answers

Here's what travellers have asked, with answers from The Moat House staff and other travellers.
2 questions
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Wolverhampton, United Kingdom
Holyhead, United Kingdom
10 months ago

See all questions (2)

Questions? Get answers from The Moat House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good and clean”
 of 5 bubbles davidgV8485EM, 12 Oct 2016 | Read review
“We had a lovely room with canal view .room 120 but the suite across the corridor looked amazing. ”
 of 5 bubbles grahamc258, 22 Sep 2016 | Read review
“Very nice and cosy, clean and tidy. Correct glass door in bathtub to avoid wáter wetting floor.”
 of 5 bubbles ananas_72, 18 Sep 2016 | Read review
“Avoid the ground floor as rooms stuffy so you'll need to open a window (but then face motorway noise)”
 of 5 bubbles rb468, 3 Sep 2016 | Read review
“All pretty much the same”
 of 5 bubbles Cowshepard, 24 Aug 2016 | Read review
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