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31/12/2017 1/1/2018
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    The Madison Hotel

    1 Convent Rd, Morristown, NJ 07960-6922
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    31/12/2017 1/1/2018
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    Traveller (189)
    Room & Suite (184)
    Dining (54)
    Overview
    • Excellent60%
    • Very good27%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
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    Reviews (846)
    There are newer reviews for The Madison Hotel
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    11 - 15 of 828 reviews

    Reviewed 4 weeks ago via mobile

    I cannot speak well enough of the conservatory and the incredible service we received. We had my son's reception here in January and it was truly magical. We had our Cocktail hour in one of the hotel rooms. The amount of food was amazing and...More

    Thank Nancy K
    Response from ScottDMcArthur, General Manager at The Madison HotelResponded 1 week ago

    Congratulations on your sons wedding, we are thrilled that your son and daughter in law decided to hold their wedding at our hotel and we hope that you and your family will return often to celebrate many more special occasions. We truly appreciate your recommendation...More

    Reviewed 4 weeks ago via mobile

    Warm, inviting, charm. Check in was friendly. Room was a good size, work desk was kind of small, shocked to see old school tv since the cabinet took up so much space for it. Bed was very comfortable, temperature was good. Bathroom: great amenities, Tarocco...More

    Thank DestressedA
    Response from ScottDMcArthur, General Manager at The Madison HotelResponded 1 week ago

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We appreciate your business and look forward to you staying with us again. Scott McArthur General Manager

    Reviewed 4 weeks ago via mobile

    This is more of an event center than a business hotel. There was a large wedding the weekend I️ arrived - no early checkin from my red eye - and a soccer dinner another night. Lots of groups meaning breakfast after 8 am is tough....More

    Thank Gemma'smum
    Response from ScottDMcArthur, General Manager at The Madison HotelResponded 2 weeks ago

    Thank you for staying with us and taking the time to post comments about your stay on Trip Advisor. We truly appreciate the feedback. You will be happy to hear renovation has already started and new televisions are being installed with lots of channels (like...More

    Reviewed 13 November 2017

    Just got back from a great weekend with the Wife, Daughter and Grandchild! We had a comfortable and wonderful stay! The staff were attentive and the ambiance of the overall hotel was great! The amenities and continental breakfast were good. I would highly recommend this...More

    Thank Karl P
    Response from ScottDMcArthur, General Manager at The Madison HotelResponded 4 weeks ago

    Thank you for your recommendation, kind words and your business. We are thrilled that you all had a comfortable and wonderful stay and we hope you will stay with us again whenever you visit NYC or northern NJ. Scott McArthur General Manager

    Reviewed 12 November 2017 via mobile

    A short stay and all went smoothly, comfortable and clean, and staff were polite and helpful. The breakfast area surprised me as it's just a little corner in the lobby - however all I needed for breakfast was there, so not a problem. A very...More

    Thank Cambridge77
    Response from ScottDMcArthur, General Manager at The Madison HotelResponded 4 weeks ago

    Thank you for your kind words and your business we truly appreciate it and hope you will stay with us whenever you visit NYC or northern NJ. Scott McArthur General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 147 - US$ 339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Morristown
    • #1 Business Hotel in Morristown
    • #1 Family Hotel in Morristown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, getaroom.com and Cancelon so you can book your The Madison Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Jersey >
    • Morris County >
    • Morristown
    • Also Known As
    • Madison Hotel Morristown
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    Traveller (189)
    Room & Suite (184)
    Dining (54)
    Pool & Beach (22)
    Hotel & Grounds (189)
    Bathroom (12)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    jakedeels
    Question for the GM Scott McArthur, do you really think your pathetically condescending responses to any/all postings or reviews of bad experiences at the hotel have any chance in bringing business back or even attracting new guests? Although I'm sure you're already chomping at the bit to write one of what you would consider as a one-up, take that sort of response, but for your advice from a person who was seeking a hotel, consider this - Your responses to the negative reviews are what fuel mine and many other guests' decisions on whether to book with you or not. I've not stayed in Morristown before, but I will be in December. I will be booking at another hotel ONLY because of your smart mouth to people who are attempting to offer feedback for improvement for the hotel, not YOUR personal business. The sharp tongued feedback you're posting turns it into some sort of online D measuring where you're very unprofessional and hiding behind other positive instead of trying to become even better by learning from the bad ones. For me, you're either very green in the industry and haven't yet mastered the whole 'learn from it and get better' or you're well too seasoned and no longer care to put the work in to be better. Again, I don't care which one it is because I'm going to stay somewhere else to be certain I dont have to find out. Good luck to your staff and your future. Let's HOPE nobody else thinks like I do and that all of the good reviews continue to outweigh the bad ones. The public shaming of bad experience reviews seems to be working so far.
    16 September 2017|
    AnswerShow all 5 answers
    Response from ScottDMcArthur | Property representative |
    Feel free to call me about your concerns, 862-345-5500. I am fairly certain this is not the proper forum. I am not even sure how to respond other then saying you really ought to get to know me, I am sure we would get along... More
    0
    Votes
    Judy W
    22 March 2017|
    Answer
    Response from ScottDMcArthur | Property representative |
    No, we are not. Scott McArthur General Manager
    0
    Votes
    kenatofc
    2 March 2017|
    AnswerShow all 7 answers
    Response from JoeHLexington | Reviewed this property |
    Question should be directed to hotel staff. I suggest a phone call.
    1
    Vote
    Room Tips
    "we stayed in a corner unit on the fourth floor with two large window exposures. Very bright and airy with..."
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    "Some of the rooms were recently renovated, ask in advance"
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    "room over looking courtyard"
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    "Not really sure - liked every room I have stayed so far"
    Read review
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