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Courtyard Atlanta Cumberland/Galleria

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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Start your review of Courtyard Atlanta Cumberland/Galleria
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Riceville
Reviewed yesterday NEWvia mobile

This was my first stay at this location. The hotel is in a perfect spot if your interested in the mall, local dining, and or a short drive to Buckhead. Our room was clean, the pool was nice, and the work out room was good for a quick workout. The front end staff was friendly and professional. The morning Bistro...

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Helpful?
Thank Ken K
Savannah, Georgia
Reviewed 5 days ago NEW

First of all, let me start by saying that the hotel itself was very pleasant and clean. The room was very satisfactory. Unfortunately, the management was a totally different story. My family and I spent two nights here. The first night, I was awoken from my sleep at 4 a.m. with loud screams coming from the hallway. After a few...

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Helpful?
Thank ivyscott
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

I apologize that you had such an unpleasant stay. We certainly could have done a better job managing the situation. If you have the opportunity, please contact me at the hotel so that I can follow up with you.

Reviewed 14 February 2017

Birthday Weekend in Atlanta and the hotel gave us the comfort we needed. Nice comfortable bed nice clean room. A little confused on the directions to get the hotel. But such an warm-welcome I believe Tan at the front desk. Bistro lady cannot remember her name, but very polite and fast. The pool is also amazing. Overall Nice hotel. What...

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Helpful?
Thank tia m
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

First and foremost, "Happy Birthday!" Thank you for choosing to spend this special time with us. I am glad to hear that the team took great care of you. Maybe you can make this an annual trip???

Tupelo, Mississippi
Reviewed 22 January 2017 via mobile

Out room was very tiny- we could barely get our luggage in. It was in a good location, directly across from the mall. Shopping and food close by. Our view was a giant office building. Check in was fast. And there was a mini fridge in the room.

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Helpful?
Thank LisaCTupelo
Management response:

Hello Ms. Tupelo, I'm sorry to hear your stay was not perfect. If you are ever in the area and would like to give us another try, I'll make sure you have a room facing the New stadium and the buckhead area. I'm glad to hear you had a good check in experience and you liked the location! Please feel...

Reviewed 4 January 2017 via mobile

Decided to take the wife here for 4th of July getaway!! Conveniently located right next to the Cumberland Mall. Definitely enjoyed the underground parking with security access. Gave me the warm and fuzzy!!! The only downfall for me was the absence of free breakfast. Which wasn't a big deal breaker, since I'm not an early riser!!!

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Helpful?
Thank Crucian77
Reviewed 4 December 2016 via mobile

I want to start off by saying this stay was awesome. This hotel is literally 5 to 10unites away from everything A huge shout out to Helen at the front counter, she was absolutely amazing and her customer service was awesome. The bed was so comfortable and the hotel was directly across from the Cumberland Mall. I have no complaints...

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Helpful?
Thank unique24dds
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

Thank you for choosing to stay with us at the Atlanta Cumberland Galleria Courtyard. We appreciate the review and are particularly pleased to read about the service you received from Helen. She is an associate who truly understands great service and she will be so happy to read your nice words. We look forward to your return in the near...

Mississauga, Canada
Reviewed 27 October 2016

My husband and I were spending a few days in the Atlanta area and needed a hotel that was not too expensive. We got lucky and made a booking on Priceline for this hotel. It was only about a 15 minute drive to downtown Atlanta. The desk staff were very welcoming when we arrived. They directed us to park in...

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Helpful?
Thank Goose323
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

Thank you for providing your feedback about your stay at the Atlanta Cumberland/Galleria Courtyard. You said you wouldn't hesitate to stay at this hotel again, so we are ready and awaiting your return.

atlanta
Reviewed 20 October 2016

I am a regular guest at Courtyard Cumberland. The front desk mgmt and staff are WONDERFUL! they know me by name and always welcome me with a smile. Busi, Angela, Blandell and Michelle are extremely professional and warm. Kristen, the cafe attendant, greets me with open arms when i stop by for a drink or a meal. This is the...

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Helpful?
Thank Audrey N
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

Wow! It is great to read your comments about our team here at the Atlanta Cumberland/Galleria Courtyard. The ladies you mentioned will be so excited to be recognized for their service. Thank you for choosing to stay with us and for your review.

Texas
Reviewed 12 October 2016

The location is great. Close to the mall, movies, Costco and places to eat. The rooms are clean and the staff is friendly and knowledgeable. The room was a little small and the layout was odd compared to others at the same rate. I did hear the neighbors late at night and early morning but it was muffled and I...

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Helpful?
Thank Teresa B
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

Thank you for sharing your experience of our hotel with us. We value your opinion and continuously seek to improve. It is pleasing to read your comments about our staff. We look forward to your return someday.

Reviewed 12 October 2016 via mobile

I wish the internet was totally free but to just browse mobile is pretty decent. Pay attention when the front desk staff tells you how to get to the hotel parking in the parking deck as it can be really confusing down there.

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Helpful?
Thank musicbecca2
Don G, General Manager at Courtyard Atlanta Cumberland/Galleria, responded to this review

Thank you for your comments and for choosing to stay with us. We are proud to earn five out of five here at the Atlanta Cumberland Galleria Courtyard. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Atlanta Cumberland/Galleria

Address: 3000 Cumberland Blvd, Atlanta, GA 30339 (Formerly Courtyard Atlanta Cumberland Center)
Region: United States > Georgia > Atlanta
Price Range: ₹ 7,660 - ₹ 17,153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Cumberland/Galleria 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Courtyard Atlanta Cumberland Hotel Atlanta
Courtyard Atlanta Cumberland Center
Atlanta Marriott
Atlanta Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Cumberland/Galleria staff and other travellers.
6 questions
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Americus, Georgia
USA
9 months ago
Richmond, Indiana
over a year ago
Atlanta, Georgia
over a year ago

See all questions (6)

Questions? Get answers from Courtyard Atlanta Cumberland/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poor customer service”
 of 5 bubbles ivyscott, 20 Mar 2017 | Read review
“Pool is beautiful”
 of 5 bubbles 453tiam, 14 Feb 2017 | Read review
“be polite and ask the front desk to put you away from any groups if possible. Higher floors seems quieter.”
 of 5 bubbles 499audreyn, 20 Oct 2016 | Read review
“Corner rooms have panoramic windows.”
 of 5 bubbles Aleesajane, 9 Sep 2016 | Read review
“Corner Units are large”
 of 5 bubbles KVP2315, 22 Jul 2016 | Read review
5 of 5