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Quality Suites Buckhead Village

Traveller (130)
Room & Suite (230)
Dining (18)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Quality Suites Buckhead/Atlanta, nestled in the heart of the hottest business and entertainment district of Atlanta. We offer 88 exterior corridor apartment style suites featuring one- and two-bedroom spacious floor plans. At the Quality Suites Buckhead/Atlanta, each of our well appointed suites features a comfortable living room with a pull out sofa, a work desk with ergonomic chair, two line speaker phone and complimentary wired and wireless high-speed Internet access. Our guests love the convenience of our fully-equipped kitchens complete with: coffeemaker, microwave, full size refrigerator, stove with oven, dishwasher, and toaster. Guests love our complimentary breakfast buffet with 2 hot items daily to which we have just added fresh, hot waffles daily. The Quality Suites Buckhead/Atlanta also offers an on-site fitness center, a seasonal outdoor heated pool and whirlpool, a 24-hour on-site convenience store, complimentary guest laundry facilities, complimentary shuttle service within three miles of the hotel in the Buckhead area (including to MARTA), free parking and a full service business center. Ask us about our meeting space to accommodate up to 30 people. Catering available. Exterior corridor, elevator not available. A valid credit card is required upon check-in that will authorize for the full amount.
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
466Reviews
381Photos
8Q+A
100Room tips
Traveller rating
  • 243
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  • 51
  • 32
  • 42
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Popular mentions
Worst internet in years. The signal was always weak, sometimes it couldn't even be found. When I was able to get online it moved at a snails pace. Forget about streaming a movie or something. I asked about it over multiple days to multiple people. Usually I was simply dismissed
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Response from Quality Suites B, General Manager at Quality Suites Buckhead Village
Responded 4 weeks ago
On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we handle these type of situations differently in the future. Thank you for taking the time to share your experience with us and bringing the issues to our attention. I would like to share with you that we recently ( Jan. 10, 2019) had our system upgraded and our internet speed is faster. Thank you for staying with us. We hope you will consider giving us another chance to provide you with superior service and accommodations on your next visit to Atlanta.
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I am in technology sales and in Atlanta a few times a month. This hotel is consistently a good value and the staff is excellent. The rooms are large with a dinning / living room area and then the bedroom, each with it's own TV. It is clean, very maintained and if you have any
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Response from Quality Suites B, General Manager at Quality Suites Buckhead Village
Responded 12 Jan 2019
Thank you for taking the time to share your experience with us. We very much appreciate and value your feedback. I will be sure to share this with our staff. Your feedback will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. We hope to see you on your next trip to Atlanta.
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Very nice room, spacious with a full kitchen. More like an apartment than a standard hotel room. Bed was very comfortable and the place was clean. A great value and location. Staff was friendly and provided a nice breakfast in the morning.
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Response from Quality Suites B, General Manager at Quality Suites Buckhead Village
Responded 18 Nov 2018
Thank you for taking the time to share your feedback with us. We appreciate feedback from our guest. Your feedback is very kind. Thank you for staying with us. Hope to see you again soon.
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+3
I thing is pretty cozy. Everything worked properly, the rooms are spacious with comfortable beds and the place was clean. I felt safe and the staff was really friendly. Would stay again at this hotel with no problem.
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Response from Quality Suites B, General Manager at Quality Suites Buckhead Village
Responded 9 Nov 2018
Thank you for sharing your feedback. We appreciate your kind words. Our staff works really hard to make sure our guest are satisfied. Thank you for staying with us. We look forward to seeing you again.
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The staff was very generous and accomoding. The first room the door didn't lock likely to a low battery in the card reader, the second room had a party going on above it so we switched rooms to avoid frustration throughout the night, and the third room was musty smelling. They
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Response from Quality Suites B, General Manager at Quality Suites Buckhead Village
Responded 6 Nov 2018
Thank you for sharing your feedback with us. Please allow me to apologize for the inconveniences you encountered. We appreciate feedback from our guest. The feedback you provide will help us in the future handle situations differently to take care of our guest more effectively. Thank you for staying with us. We hope to see you again when your in the Atlanta area.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorQuality Suites Buckhead Village
The Standard King Suite at the Quality Suites Buckhead Village
Professional photo exclusively commissioned by TripAdvisorQuality Suites Buckhead Village
The Queen Two Double Trio at the Quality Suites Buckhead Village
Closet/safe
WC/shower
Bedroom
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Sara was absolutely wonderful!!! And Greg was particularly helpful :)
0 votes
there was no shuttle service when I was there in Feb
1 vote
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Regarding Transportation. The best option I found was Uber. The only other transportation was bus and it required transfers..This answer is for traveling from Quality Suites Buckhead to Georgia World Congress center.
0 votes
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Thank you for your question. I appreciate the opportunity to clarify your questions and concerns. We have completed our $1.2M renovation but for the elevator and pool. Included in the renovation was new linen and terry for all rooms. We have also hired a new housekeeping manager and she has assumed the responsibility of making sure all rooms are clean and free of any issues. Thus far, the reviews have leaned in favor of her having made a great impact. Rest assure, your stay will meet your expectations!
1 vote
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12
"Accessto the room by staircase"
"Lyft and Uber friendly; well-rounded area."
"Second and third floors are much quieter"
"Book the King Suite.....full kitchen makes it more comfortable."
"If you have to stay there get a room on the second floor. It might be safer."
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PRICE RANGE
US$ 104 - US$ 202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites atlanta / buckheadholiday inn express atlantaholiday inn atlantaatlanta holiday inn
FORMERLY KNOWN AS
Holiday Inn Express
LOCATION
United StatesGeorgiaAtlantaBuckhead
NUMBER OF ROOMS
88
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