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Crowne Plaza Atlanta - Midtown

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Crowne Plaza Atlanta - Midtown
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167 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Greenville, SC
Reviewed 6 days ago NEWvia mobile

I enjoyed an upgrade to a suite at this well located hotel in midtown. The decor is up to date, the service is good (Leanord checked me in with great service). The bed was comfortable. My only wish was that the hotel doors opened onto the balconies.

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Helpful?
Thank SCTraveler864
Quezon City, Philippines
Reviewed 1 week ago

Hotel has all the basic amenities that a business meeting conference stay place can have, has the fitness place at the 3rd floor. Staff are helpful and recommend places to eat. Their 'Next' lounge is quietly cool. I stayed a the 17th floor. great view of this part of Atlanta.

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1Thank glennroymd
Gardena, California
Reviewed 2 weeks ago via mobile

Was having not so great of a day but checking in with staff at front desk Lakisha was amazing. The view from my room was great. The restaurant and bar so relaxing. I definitely recommend this hotel! Best front desk staff I ever met...

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Helpful?
Thank spleng012
Reviewed 2 weeks ago via mobile

I stay here every time I go to Atlanta. It's very near interstate, so it's a breeze getting to it. Valet parking is available, but self parking is convenient. North Ave MARTA station, Ga Tech stadium, and Fox Theater are all within walking distance. Beds are comfortable with crisp white linens. Good food is available in hotel. Lakisha and Fay...

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Helpful?
1Thank Carla S
Tel Aviv
Reviewed 2 weeks ago via mobile

Checking in hotel and when I come to my room found garbage at waste basket (used condom and used Auricle!!! See picture please. Absolutely disgusting!!!! After long discussion with front desk got clean room with upgrade. But anyway, not acceptable error for 4**** hotel.

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Helpful?
Thank 8,84,888
Management response:

Dear 884888: Thank you for taking the time to inform me of the problems with your guest room. I would like our Operations Manager, Willie Chandler, to speak with you regarding the issue. Willie can be reached by email willie.chandler@cpatlantamidtown. Providing outstanding accommodations and service are our first priority. I amforward to seeing you in the future. Best regards, Jim...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I was very impressed with Mr. Kenroy Simon's professionalism and positive attitude at the front desk. I passed by the front desk of the Crowne Plaza several times and he remembered my name every single time. He had a great sense of humor, and made my hotel experience that much better for his helpfulness and courtesy. My thanks to Kenroy...

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Helpful?
Thank mrgarcia2017
Management response:

Dear mrgarcia2017: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Atlanta-Midtown. I am delighted that you enjoyed your stay and I appreciate the outstanding rating for all areas of the hotel. It is especially nice to read about Kenroy's customer service. We are very fortunate to have him on the team and...

Silver Spring, Maryland
Reviewed 3 weeks ago via mobile

We stayed here in April 2017 for a family reunion. We enjoyed large, light-filled rooms and a wonderful event manager, Lisa Clement, who saw that our every need was met. I highly recommend the hotel's panoramic view from the 25th floor overlooking Centennial Park and most of downtown Atlanta. The party was thoughtfully catered by cheerful and professional staff, and...

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Helpful?
Thank Jeff M
Management response:

Dear Jeff M: Thank you for taking the time to write a review for the Crowne Plaza Atlanta-Midtown. I am delighted that you had a a wonderful event and that you enjoyed the food. It is especially nice to read your comments about Lisa. She is an important part of our team and I will be sure to share your...

New York City, New York
Reviewed 3 weeks ago

My understanding is that the rooms have been redone and they were decent. A few dirty spots, couple of nicks and a couple of dirty towels but overall okay. The staff was very nice and the gym was excellent. Lobby area was nice and the food was good. Our room was extremely cheap so that helps.

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Helpful?
Thank avidtraveler1976
Management response:

Dear avidtraveler1976: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Atlanta-Midtown. I am glad that you enjoyed your stay, the gym and the Next Restaurant. Additionally, I am happy that the hotel was a good price/value. I hope that when your in the Atlanta again, the Crowne Plaza will be your hotel...

Minneapolis, Minnesota
Reviewed 3 weeks ago

Anyone traveling through/to/from ATL today understands the background so I won't even get in to it. Finally made it to the Crowne Plaza as a first time guest at the property. My room was not ready yet as I was 2 hours early for arrival. The staff was friendly and helpful; held my bag until a room was ready. When...

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Helpful?
Thank AmyOMeara
Management response:

Dear AmyOMeara: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Atlanta-Midtown. I am delighted to read your review and I appreciate the praise for the team members, especially the shout out to Shakil and Tiffany. Your review will be share with the entire staff. I know the day was challenging, but we...

Reviewed 3 weeks ago via mobile

The hotel was underwhelming, however, the wonderful staff made up for what was lacking. Bellman "Shakil" went above and beyond with managing my luggage. The ladies at the front desk were very professional and made me feel like more than just " another guest".

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Helpful?
Thank nicola h
Management response:

Dear Nicola h: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Atlanta-Midtown. I appreciate the shout out to the team members and Shakil for providing outstanding service. Your review will be share with the entire team. We hope that when you visit Atlanta, you will select the Crowne Plaza as your preferred...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza Atlanta - Midtown combines exceptional passion for service with attention to each detail in order to ensure a wonderful stay. From the welcoming southern charm to the stunning views of the city skyline, Crowne Plaza turns your journey into a memorable experience. ... more   less 

Additional Information about Crowne Plaza Atlanta - Midtown

Address: 590 W Peachtree St NW, Atlanta, GA 30308-3502 (Formerly Melia Atlanta)
Region: United States > Georgia > Atlanta
Price Range: ₹ 9,118 - ₹ 16,566 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta - Midtown 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Melia Atlanta Hotel Atlanta
Renaissance Atlanta
Atlanta Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Atlanta - Midtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Atlanta - Midtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Self-Park ($15), and use the convenient connecting walkway from the hotel to the parking garage.”
mrgarcia2017, 11 Apr 2017 | Read review
“Don't stay close to fitness room on 3rd floor. Could hear the thump of walking on the treadmill while trying to sleep.”
tactgill, 29 Mar 2017 | Read review
“The 4th floor has a pool! And the cheesecake on the room service menu is delicious!”
386taylorc, 26 Mar 2017 | Read review
“any room in this hotel is acceptable”
johnnyb1128, 16 Mar 2017 | Read review
“Higher room (14th floor) had an incredible view”
MuralQueen2017, 10 Mar 2017 | Read review
5 of 5