We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Atlanta Hotel

Show Prices
#31 of 172 Hotels in Atlanta
Certificate of Excellence
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Atlanta Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,985 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Atlanta Hotel
See the most recent reviews
Showing 2,865: English reviews
Milton, Florida
Reviewed 12 July 2015

First and last time staying at a Sheraton Hotel. Don't let the nice lobby and hotel facade fool you. The rooms are small and not well kept. Bathroom is the size of a small closet. You could brush your teeth standing in the shower and be able to spit in the sink. Carpet is outdated and quite nasty in the...

 Report
Helpful?
Thank Krista E
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for having taken the time to share your concerns with us as it gives us the opportunity to improve in our areas of weakness as well as it helps us identify opportunities for improvement. We regret to hear that we were unable to provide you with a comfortable stay experience due to the overall impression you got from...

Humboldt, Tennessee
Reviewed 11 July 2015

Club level is the way to go. Amazing customer service at the front desk. Thank you Thu Nyugen for your help concerning my family emergency. I deeply appreciate the personal service given to me. This was my second stay here and I will continue to do so for market

 Report
Helpful?
Thank Kylakegal
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are sorry to learn of your family emergency and hope the outcome was positive. We greatly appreciate the recommendation to upgrade to the Sheraton Club Lounge and we are pleased your experience has been so enjoyable. We look forward to being your place of comfort during your stays in Atlanta. Take care.

Reviewed 11 July 2015

The staff was absolutely friendly, and the room was even more comfortable than what I had expected! The rooms were also very clean, and the service was very prompt! I will definitely be making this hotel my go-to for when I am in Atlanta!

 Report
Helpful?
Thank Sharon J
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. The acknowledgement of our team members and the service they provided you gives us insight on what we are doing right. We appreciate you sharing and look forward to hosting you many more times in the future. Thank you!

Reviewed 11 July 2015

we come to downtown atlanta twice a year on business and have stayed at every 4 star hotel or better over the years downtown. the staff at the sheraton has exceeded all expectations. every staff member makes you feel like they are your friend. we stayed on the club level and visited the lounge twice a day, again all employees...

 Report
Helpful?
Thank Carl7777
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your loyalty and commitment to our property. It pleases us to hear our service, especially Jeffery from the Sheraton Club Lounge, helps elevate your experience every time. We look forward to having you back very soon.

Atlanta, Georgia
Reviewed 10 July 2015

from the front desk associates to the club lounge attendants to the hotel manager, this is the best staff ever. courteous, knowledgeable, and attentive. they all deserve a raise, especially the gentleman who works evenings in the club lounge

 Report
Helpful?
Thank michaela0781
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for reviewing your recent experience. We appreciate the great praise of our staff and their impeccable service they provided to you during your stay. We look forward to hosting you again soon to deliver that same great service standard.

United States
Reviewed 9 July 2015

This was an unplanned trip and we ended up staying at this Sheraton very last minute. Rooms were very clean, staff was nice, and it was within a 10-minute walk of the trade show we attended. Nothing particularly special about it, but overall a very nice and clean place to stay in a good location. No complaints.

 Report
Helpful?
1Thank Duchesses
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. It was our pleasure to be readily available to you for your last minute travel accommodations. It seems we fit the bill. We hope to have you back with us again.

El Paso, Texas
Reviewed 8 July 2015

From the moment we pulled into the hotel, we were greeted by a sincere and genuine young man in the entrance. Jared is his name. He was extremely courteous, helpful and went the extra mile to ensure we had a pleasant stay. Jared works as a valet/bellman at this hotel. A lady by the name of Wanda treated us very...

 Report
Helpful?
Thank Klik P
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for choosing us as your family vacation accommodations. We are pleased to hear we delivered the experience to exceed your expectations. We appreciate the recognition of our team members whose interactions made your stay memorable. Glad you were able to enjoy our restaurant, Fandangles. They are in the top 10 best restaurants in the city of Atlanta! Take...

Paradise
Reviewed 8 July 2015

I recently stayed five nights at the Sheraton Atlanta downtown while attending a convention. We arrived very late but were greeted with a smile, quick and easy check-in. We were warned about remodeling construction in certain parts of the hotel and given our choice of rooms. We never heard a peep of construction noise. Anytime we requested extra towels, coffee,...

 Report
Helpful?
Thank Christi C
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your in-depth comments about your experience. It was pleasure to provide you with an overall enjoyable stay. Thank you for your understanding of our renovation and we hope you come back to enjoy those renovated rooms when they are complete in the Fall of this year.

Foley, Alabama
Reviewed 8 July 2015

I stayed at the Sheraton Atlanta to attend a nearby conference. I found the staff, from valet to housekeeping to front desk, extremely helpful and accommodating! Jerome wound up being our "go to guy" for any questions we had about nearby restaurants/entertainment. His suggestions made our stay even more pleasant! I will definitely stay here again when I'm back in...

 Report
Helpful?
1Thank Melissa T
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review and sharing your connection with Jerome. It's no surprise his recommendations and service led to bettering your experience. We are thrilled to hear we will have another opportunity to host you again soon. Safe travels.

Charlestown, MA
Reviewed 8 July 2015 via mobile

Just back from Atlanta! A highlight @the Sheraton was the all the lobby/front door staff...all friendly & helpful. The layout of the hotel was very challenging. We had to walk forever to get from room to lobby. Staff in the Collage restaurant were friendly, but incredibly slow.

 Report
Helpful?
2Thank Susie H
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your feedback and will use it to improve in our areas of weakness. We will start to station more team members to aid in directions when navigating our hotel. The first time can be challenging. We look forward to another opportunity to improve your stay and overall notions about what our hotel can...

356 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (336)
Viewed
View from Room (19)
Viewed
Room/Suite (67)
Viewed
Pool/Beach Area (31)
Viewed
Bathroom (28)
Viewed
Hotel & Grounds (35)
Viewed
Dining (24)
Viewed
5:20
Videos (1)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Atlanta hotels
Hyatt Regency Atlanta
#33 of 172 in Atlanta
3,543 reviews
Downtown
Hilton Atlanta
Hilton Atlanta
#91 of 172 in Atlanta
3,596 reviews
Atlanta Marriott Marquis
#44 of 172 in Atlanta
866 reviews
Show Prices
Show Prices
Show Prices
Ellis Hotel
#41 of 172 in Atlanta
1,281 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: ₹ 8,427 - ₹ 19,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#13 Luxury Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the poolside rooms”
Amethyst4110, 20 Apr 2017 | Read review
“If you are looking for a quieter room at a convention, I suggest picking out a Club Suite”
scork001, 16 Apr 2017 | Read review
“Corner suites are great for families. There are street-level parking spots right out of south tower.”
praveenkjha, 16 Apr 2017 | Read review
“club level”
Islayman, 13 Apr 2017 | Read review
“They have balconies to look over the indoor pool- I would have liked one of those-it was like a tropical setting.”
kriehl17, 13 Apr 2017 | Read review
5 of 5