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Sheraton Atlanta Hotel

3,260 reviews
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(256 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,260)Write a Review
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3,125 results
Traveller rating
1,638
886
344
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1,638
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119
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingsouth towerthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellman
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851 - 855 of 3,125 reviews
Reviewed 15 March 2016

From the time we walked into the Sheraton for a very hectic weekend, Jerome Smith, Assistant Bellman made sure we were completely taken care of! Even though our room was not ready for an early morning arrival,we were able to check in and our bags...More

Thank kdags3
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 March 2016

Thank you for sharing your recent stay with us. We appreciate the recognition of our Bell Captain, Jerome, and how his actions made your experience effortless. We look forward to welcoming you back for the next dance competition. Take care!

Reviewed 15 March 2016

I attended a conference at the Sheraton. Overall, the hotel is quite nice. Spacious gym with a lot of equipment. The pool is big and a sort of hybrid between being indoor and outdoor (i.e., open roof). The rooms were clean, but the bathrooms were...More

Thank Stoobler-Houll
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 March 2016

Thank you for your review. We appreciate your feedback and are happy to know your overall experience was enjoyable. We will be sure to share your housekeeping comments with the respective department head to facilitate change to create a better experience. We look forward to...More

Reviewed 15 March 2016

Andre at Concierge went ABOVE and BEYOND to make my visit a fantastic one! I called a few weeks prior to my visit and gave him a list of specifics that I was looking for in a dining experience on my one free night in...More

Thank Katie P
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 March 2016

Thank you for sharing your recent stay experience with us! We loved reading about Andre making your one free night full of fun and helping you make memories while in Atlanta. Two Urban Licks is a staple when visiting. We look forward to welcoming you...More

Reviewed 14 March 2016

The Sheraton Atlanta became our weekend home several times during my daughter's competition dance season. We stayed 3 times within 2 months. We certainly feel at home during our stays. We have forged a friendship with Jerome Smith, Head Bellman. He has learned our names...More

Thank KarenMom_2
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 March 2016

We are honored to be recognized as your home hotel during competition season. Thank you for your continued loyalty and allowing our staff to make personal connections with you. We appreciate the recognition of Jerome and his ability to make your experience effortless. Take care....More

Reviewed 13 March 2016

The best thing about this brunch other than a spectacular freshly made omelette was my server SHUNTE!!!! A real sweetheart who kept the coffee coming with fresh cream as I sat and relaxed after breakfast with my newspaper!! thanks again for the great service

Thank Jayne T
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 March 2016

Thank you for your review and recognizing Shunte for the great service provided. We will be sure to compliment Shunte for making your breakfast experience relaxing. Take care and come back to see us again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 148 - US$ 352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$ 148 - US$ 352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 2 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 4 answers
Response from andreaxbutler73 | Reviewed this property |
They didn't have one when I stayed in December.
1
Vote
Mels49
27 December 2017|
AnswerShow all 8 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
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12345617
Room Tips
"$100 for incidentals"
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"My favorite rooms here are the ones that offer a view of the indoor pool and have a patio or balcony."
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"WIFI didn't work, No water flow in the shower, bad service"
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"Amazing view, comfortable beds, and the most AMAZING staff!"
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