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Sheraton Atlanta Hotel

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#25 of 171 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Hotel
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2,839 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Atlanta Hotel
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Showing 2,726: English reviews
Reviewed 5 July 2015 via mobile

This hotel is beautiful! At first I didnt think that it will look this great from the outside, but once you get inside it's like a whole world. The staff is extremely friendly and very informative. It's hard to go anywhere in that hotel and not see a friendly smile. The rooms are extremely spacious and you feel right at...

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Helpful?
Thank Brittianny M
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review, but more importantly your recommendation to fellow travelers. It seems you were able to stay in one of our newly renovated spacious guest rooms. We appreciate the kind words regarding our renovation efforts and the completed product. We look forward to welcoming you back again soon.

Gadsden, Alabama
Reviewed 3 July 2015 via mobile

After a delayed flight in Atlanta left is staying for the evening I chose to stay at the Sheraton. With no prior reservation they were more than accommodating!! The rooms were beautiful and immaculately clean. My only tiny complaint is that all the vending machines were empty. I will absolutely stay at the Sheraton again!

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Helpful?
1Thank Dianna C
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. It was our pleasure to accommodate you in spite of your flight delay. We appreciate you choosing us for your night's stay. We hope to have you back for another opportunity to wow you.

Kentucky
Reviewed 3 July 2015 via mobile

I came in to visit with friends that I have made over the past several years of coming to the city. Concierge team are wonderful and so helpful with what is going on and where a great place to eat at.. Bellman so funny & accomdating. I enjoy seeing them.

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Helpful?
1Thank 33wildcat
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We have enjoyed becoming your friend over the past years and greatly appreciate the continued loyalty. We look forward to welcoming you back again soon.

Seattle, Washington
Reviewed 2 July 2015

I have traveled the world, but have to say that Sheraton Atlanta tops the list for making me feel welcome. The front desk greets me as if I'm returning home, and Mashanda & Shirley in the Club Lounge cannot do enough for their guests---always smiling, remembering names, and extending extra kindnesses day and night. Hotel rooms share a sameness worldwide,...

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Helpful?
Thank Lawrence C
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear about your welcoming experience due in part to our fine Sheraton Club Lounge Manager and Attendant. We will be sure to pass along your kind words of praise. Take care and please come back to see us again soon.

Beijing, China
Reviewed 2 July 2015

On the famous peachtree street, close to a lot of landmarks. There also are a lot of highly rated restaurants around. Especially, the staffs are quite friendly, patient and helpful. I will check in again in the future.

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Helpful?
Thank Paul W
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear you thoroughly enjoyed your stay at our convenient location. We look forward to hosting you for another equally enjoyable stay.

Novato, California
Reviewed 1 July 2015

Another great Sheraton experience, but even more so this time because of a helpin' heapin' of their extra special Southern Hospitality. You'd think you were on their board of directors with how much and how far they go out of their way to give you a truly great experience.

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Helpful?
Thank CliffJacobs99atgmail
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. It warms our hospitable hearts to hear of your wonderful experience. It was our pleasure to make you feel so welcomed and taken care of. We look forward for another opportunity to wow you again.

Clinton, New York
Reviewed 1 July 2015 via mobile

Very comfortable hotel, lots to do nearby, great restaurants! The staff was very courteous, and the pool area is wonderful! This is a great place to visit with young children, and the rooms are very comfortable.

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Helpful?
1Thank Steve W
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear you enjoyed many aspects about your stay. We hope to host you again soon.

Washington DC, District of Columbia
Reviewed 1 July 2015

Pros: Central location in downtown, friendly and caring staff Cons: Stale furnishings, some renovation taking place I recently visited the hotel for work. In early June 2015, the upper driveway of the hotel was being resurfaced, which meant visitors had to enter the hotel through the lower entrance, then take the elevator up one floor to the reception area. I...

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Helpful?
2Thank WashDCRoad_Warrior
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We sincerely appreciate your feedback as it notifies us of areas where we can improve. We value your patience and understanding with our ongoing improvements. We are thrilled to be revealing a brand new guest room look for your next visit this Fall. We apologize for the amenity gone wrong and we will keep your...

Warner Robins, Georgia
Reviewed 1 July 2015

I want to report that the hospitality extended to me and my colleagues was excellent! I felt as if I had walked into my home each time I went in for both breakfast and the evening appetizers. Jeffery K. hosted the evening appetizers and gave impeccable service with kind patience, lively conversation and superb efficiency. He is extremely adept in...

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Helpful?
1Thank Sandra W
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate the high praise of the Sheraton Club Lounge and the team in place that is delivering top notch service and exceeding expectations. We hope to have you back to enjoy another WOW stay at the lounge. Take care!

Reviewed 30 June 2015 via mobile

Stayed 5 days for Business. Staff was nice and very competent. Room was clean. Bed and pillows were very poor. My whole body was sore from the sleeping arrangements. For the price I would have liked better. Pool area was very nice and the restaurant had a good breakfast. Typical large downtown hotel. Parking is expensive and everybody doing absolutely...

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Helpful?
1Thank mattieb689
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for you review. We appreciate your feedback and are sadden to hear your experience was just OK. We certainly strive for better. We can assure your that our team and our service culture is strictly guest driven, striving to exceed expectations. We would like to be given another opportunity to WOW you and make your stay better than...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Price Range: ₹ 6,633 - ₹ 18,680 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#12 Luxury Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
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Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was very comfortable loved the view 😀😀”
 of 5 bubbles W7085EUkevinj, 19 Nov 2016 | Read review
“Club Room is in the South Tower, 12th floor.”
 of 5 bubbles kec749, 15 Nov 2016 | Read review
“Get a room in the South tower since that is where the Sheraton Club is located”
 of 5 bubbles BillKountze, 14 Nov 2016 | Read review
“The rooms are clean and the staff is very friendly!”
 of 5 bubbles lhetherington31, 14 Nov 2016 | Read review
“Large property – check how far your room will be.”
 of 5 bubbles ymff, 10 Nov 2016 | Read review
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